28 Community Manager jobs in Egypt

About Us:
At StorexWeb, we are always looking to strengthen our organization by adding the best available talent to our staff. We’re seeking a **Social Media Manager** to join our team to work on a number of exciting projects.

The Role:
We are currently looking to recruit a **Social Media Manager** to take ownership of the social media accounts, developing both event specific and brand-wide campaigns to increase awareness of products and engagement.

**Responsibilities**:
You will:

- Manage all social media channels such as LinkedIn, Facebook, Twitter, Instagram, TikTok and YouTube - while working with our Head of Marketing to adapt the content to suit different channels.
- Maintain a social media posting calendar, ensuring a regular content flow.
- Develop a clear and targeted strategy, producing engaging content, analysing usage data, growing community engagement, and managing projects and campaigns.
- Analyze and report on all social activity.
- Work with the Head of Marketing to recommend new strategies and ideas, including new platforms.
- Proactively research and join relevant conversations across our key social platforms in line with our business objectives.
- Conduct interviews with industry influencers and experts to create video and static content.
- Educate other staff on the use of social media and promote its use within your company (in-house roles) and encourage collaboration across teams and departments.
- You will be willing to travel occasionally to ensure live images and content are caught for use in Social media and in sales literature.
**Person Specification**:

- Someone who thinks outside of the box and creates engaging content that our audiences want to consume
- Minimum of 2 years’ experience ideally within a B2B events environment
- Demonstrable experience of managing and optimising social media strategy
- Strong understanding of social media platforms
- Good understanding of the principles of marketing
- Outstanding written and verbal communication skills
**Desirable**:

- Business or marketing related qualification (e.g. degree, CIM)
- Experience in hootsuite or other scheduling platforms

**Job Type**: Part-time
Part-time hours: 30 per week

**Language**:

- english (required)
- italian (preferred)

Company Description
**Homzmart** is an end to end community that connects home professionals with homeowners who can browse home designs, furniture, accessories and products and also can find reviews, referring professionals, take advice from professionals and read articles about home improvement.

**Job Description**:

- Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
- Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action
- Set up and optimize company pages within each platform to increase the visibility of company’s social content
- Create editorial calendars and syndication schedules
- Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
- Collaborate with other departments (customer relations, sales etc.) to manage reputation, identify key players and coordinate actions
- Creates marketing and social media campaigns and strategies, including budget planning, content ideation, and implementation schedules
- Ensures brand consistency in marketing and social media messages by working with various company department members, including advertising, product development, and brand management
- Provides training and guidance to social media and marketing team members on social media implementation best practices and strategies
- Collects customer data and analyses interactions and visits, plus uses this information to create comprehensive reports and improve future marketing strategies and campaigns
- Grows and expands company social media presence into new social media platforms, plus increases presence on existing platforms including Facebook, LinkedIn, Twitter and Instagram
- Researches and monitors activity of company competitors
- Creates and distributes engaging written or graphic content in the form of e-newsletters, web page and blog content, or social media messages

**Qualifications**:
3 - 5 years experience in similar role.

Tech-start up experience is a plus.

Previous experience in setting social media strategy is a must.

**Responsibilities**:

- Manage and enhance our social media presence across various platforms, ensuring content alignment with our brand's voice and driving engagement.
- Proactively drive the company's digital strategy, including the transition to GoHighLevel for marketing automation, while ensuring continuous progress.
- Utilize AI tools to create compelling content that enhances engagement and drives traffic.
- Oversee the migration of marketing automation systems to GoHighLevel, optimizing operational aspects.
- Develop and maintain our website, ensuring its visual appeal, currency, and functionality.
- Design and implement effective landing pages for events and online courses using GoHighLevel.
- Collaborate closely with the marketing team to plan, develop, and execute digital campaigns that align with broader marketing strategies.

**Requirements**:

- Proven experience as a Social Media Manager with a demonstrable portfolio of successful digital campaigns.
- Expertise in AI content creation tools and website development.
- Proficiency in using GoHighLevel, including experience in system transfer and landing page creation.
- Excellent organizational skills, with the ability to manage multiple projects simultaneously.
- Strong communication skills and the capacity to work collaboratively within a dynamic team environment.

**Benefits**:

- Hourly rate ranges from $6 to $8, depending on experience.
- Opportunities for career advancement.
- Dynamic and collaborative work environment.
- Remote work option available.
- Supportive team culture focused on success and growth.

**Responsibilities**
- Build social media marketing plans and the strategies needed to achieve SMART goals.
- Build creative and engaging content editorial plans including ideas for viral content and promotional campaigns - both organic and paid.
- Responsible for supporting other marketing channels through mounting social media inbound traffic.
- Consistent research and identification of trends, competitors, target audiences and markets.
- Full responsibility of community management, reputation management, brand growth and possible partnerships and cross-promotions through social media.
- Provide monthly reports of results, analysis and recommendations, with changes in strategies as needed.
- Any other related responsibilities required by the management and business goals.

**Skills & Qualifications**
- At least two years of experience as a social media manager.
- Extremely creative and out of the box thinker.
- Excellent English and Arabic copywriting skills.
- Full understanding of marketing funnels and inbound strategies.
- Full knowledge of social media tools and features.
- Regular follow up of the field’s news, updates, best practices and trends.
- Strong analytical and problem solving skills.
- Excellent communication skills.
- Experience working with international markets.

Pay: Up to E£45,000.00 per month

**Experience**:

- Social Media: 5 years (required)

**Language**:

- Arabic (required)
- English (required)

Job description

High-level Responsibilities
- Develop and execute strategic paid marketing campaigns across multi media including but not limited to social; search, display, video, and traditional media (audio, out of home).
- Manage all paid media campaigns from configuration, launch, and ongoing optimization - including strategy, data-based optimization, budget management, and ad trafficking.
- Collaborate with the marketing team on ad creation through copywriting, content/design creation, and generating performance reports.

Specific Projects
- Develop and execute strategic marketing campaigns for clients across multiple media - social platforms, paid search, display, and video.
- Troubleshoot, problem solve, report, and find strategic solutions to marketing needs as well as
- Assist creative team with ad creation through copywriting, content/design creation, and strategic direction
- Identify optimization opportunities, including continuous testing of ad visual and landing pages, including A/B testing
- Ensure campaigns are meeting clearly defined conversion objectives
- Create and deliver meaningful analytics and reporting to monitor and show progress to internal customer
- Maintain knowledge of industry best practices and new technologies
- Identify optimization opportunities, including continuous testing of ad visual and landing pages, including A/B testing to ensure campaigns are meeting clearly defined conversion objectives

Your Metrics
- Clicks and Click-through rate
- Conversions & MQL Funnel Conversion rates
- User Acquisition Cost and Cost per Lead
- Cost Per Mile (CPM), Reach, Impressions, and Landings

About You
- You are a self-starter who demonstrates the ability and willingness to learn new skills.
- You communicate proficiently in English, both verbally and in writing.
- You have a strong analytical background and are solutions-oriented.
- You are detail-oriented, highly organized, with a keen eye for consistency and an advanced understanding of digital media analytics, i.e. how to set up media analytics infrastructure to track KPIs.
- You can work effectively in a collaborative team environment, and independently as required.
- You have a strong desire to learn and add value to the team
- You have experience working within platforms including Google Ads, Google Analytics, Google Tag Manager, TikTok Ads, Meta Business Manager, and LinkedIn Ads for at least 3 years.
- Traditional media experience will be considered beneficial but not essential.
- You have a Bachelor’s degree in Marketing or a related field.

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: E£15,000.00 - E£23,000.00 per month

Ability to commute/relocate:

- Cairo: Reliably commute or planning to relocate before starting work (required)

We are an award winning digital content agency and media network who are currently on the lookout for an Arabic speaking Freelance Community Manager based in Egypt, to work as one of a number of specialist in-market Community Managers across a range of platforms for a major basketball brand.

The ability to craft engaging social copy and content suitable for the local and wider audience is vital along with an understanding of best practices in optimisation and publishing on a channel-by-channel basis. The skills to capture insightful social-first content (e.g. vertical video) are a requirement, while a proactive, energetic approach is also a must for this role

Some on-location coverage will be required within the key local market. Weekend and out-of-hours work is needed within the up to 20 hours per week specified below, due to the nature of sports fixtures and events and social media.

**Why join us?**

As a Great Places to Work certified workplace, we believe in a working environment where people can flourish, develop and reach their full potential. We deliver work sustainably, in spaces we enjoy working from and in a flexible way that helps maintain a strong work-life balance. We are committed to building a diverse and inclusive workforce that encourages and values all voices - Everyone is welcome

**TASKS AND DELIVERABLES**

Over the course of up to 20 hours per week, we would require the following deliverables. Hours to be confirmed by Little Dot, as dictated by the game schedule, but it is anticipated that a 20-hour week would be approximately broken down as follows:

- Write copy and deliver basic graphic or video assets (approximately 5 hours each week on this task)
- Publish agreed content to specific Instagram, Facebook and Instagram handles (approximately 5 hours each week on this task)
- Engage the local community, respond to comments and interact with the local audience in an authentic tone of voice (approximately 2 hours each week on this task)
- Capture original social-first content for multiple social platforms using your own devices/kit (approximately 2 hours per week on this task)
- Feed into the briefing process with Little Dot editors and designers to help them create bespoke localised graphic and video assets, using your local expertise (approximately 1 hour per week on this task)
- Seek opportunities to collaborate with relevant personalities and accounts in your key territory (approximately 1 hour per week on this task)
- Where required attend client meetings and calls to offer local market expertise (approximately 1 hour per week on this task)

**WHAT YOU NEED TO SUCCEED**

Skills matter, experience is useful, attitude is everything.
- Excellent knowledge of social media platforms
- Basic graphic design and video editing capabilities e.g. clipping moments, revisioning aspect ratio and updating graphic templates using Adobe Creative Cloud (Photoshop and Premiere Pro)
- Community Management experience
- Ability to work to a weekly and monthly content calendar and feed into the planning process
- Excellent attention to detail, spelling and grammar, with proficiency in business English (oral and written) including social media specifics
- Experience with vertical self-shooting and writing social-first localised copy
- Good knowledge of sports social media content on all social platforms
- Ability to work independently but cohesively as part of a wider strategy

**SOFTWARE AND EQUIPMENT**

You will need to provide your own computer capable of running the following software:

- A fully licensed copy of Adobe Premiere and Photoshop, (version 23 or later)
- A modern browser that supports Google Workspace apps (Drive, Docs, Sheets etc), e.g. Chrome version 108 or later

In addition, you will need to provide your own mobile phone capable of the following:

- Support native social apps
- Capture a minimum of 1080p vertical video
- Send and receive video and photographs

When using your own personal device to process or store company/client data, you must follow the security recommendations as set out in the Little Dot Information Security Policy and Remote Working Policy, together with any other data security instructions given to you from time to time by the Company/client. You must ensure the device is running licensed software with all supplier/manufacturer-recommended security patches installed together with up-to-date anti-virus software.

You will also need a reliable broadband connection capable of downloading and uploading multiple raw video assets per day. An average upload/download speed of at least 20Mbps is recommended.

**ABOUT US

Sahl is an exciting fin-tech company that aims to change the way people handle their day-to-day finances. We are obsessed with our customer satisfaction and the ability to maintain a culture that is eager to improve the status quo at the heart.

Being part of Sahl, we expect you to take ownership in what you do and help us solve complex problems, with an aim to make a difference in people’s lives. You can expect an open culture that is goal-driven, encourages collaboration and eagerness to learn day in and day out.

Sahl acts as a bill payment aggregator that enables users to manage their electricity and telecom services from their mobile phones. It is worthy to note that Sahl provides a novel technology that enables customers to top-up their prepaid electricity meters at any time from the comfort of their homes. The team is looking for talented and passionate people to create innovative and seamless payment experiences for the customers.

**About the Team**
Community Operations is leading how Sahl communicates with the customer and partner engagements. The team you will join has a mission to make customer experience our #1 objective. Join us in championing this mission.

**This Position is Responsible For**
- Listen attentively to the voice of Sahl's community and provide actionable insights to improve the experience of our customers
- Lead multiple teams by working closely with CommOps representatives and team-leaders
- Dive deep into the numbers and make data-driven decisions and continuous process improvements to deliver a consistent world-class customer experience
- Build and encourage the right culture within the team
- Handle expectations of business leaders and take on difficult conversations, which might involve suggesting alternatives or shifting the current direction
- Lead multiple high priority projects and initiatives effectively. Be flexible and adaptable in a fast and constantly evolving environment
- 3 - 6 years of working experience in community operations
- Demonstrated experience in managing people
- Experience leading multiple projects and programs
- Ability to exercise judgment and resolve difficult problems
- Strong verbal and written communicator: must effectively communicate with technical and non-technical people
- Ability to show high standards for your performance, and your team's performance

Publish assets across the different social media channels
- Monitor and analyze competitors on a constant basis
- Research new updates about the business
- Collaborate with other departments such as creative and tech teams to achieve results and fulfill

the company’s vision
- Monitor and respond to queries on the brand’s social media channels
- Deliver weekly and monthly progress reports
- Write, edit and publish engaging posts for various social networks, including Facebook, Twitter

and Instagram
- Optimize social media posts (language, tone, message) based on our target audience’s behaviors
- Track and report on social media insights (traffic, engagement, shares, conversion rates)
- Respond to questions and comments on our social media pages in a timely and accurate manner
- Stay up to date with current news and trends and use them in the brand favor whenever

possible
- Deliver monthly content plan that includes all the brand’s social media channels
- Draft creative campaigns to increase awareness and boost engagement
- Deliver competitors analysis report

**Key Requirements**:

- Proven working experience in social media marketing or as a Digital Media Specialist
- Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
- Demonstrable social networking experience and social analytics tools knowledge
- Adequate knowledge of web design, web development, CRO and SEO
- Knowledge of online marketing and good understanding of major marketing channels
- Any relevant studies for diplomas or courses in social media or digital marketing
- Good command of English and Arabic both writing and speaking

Responsibilities
- Design social media strategies to achieve marketing targets
- Manage, create and publish original, high quality content
- Administer all company social media accounts ensuring up-to-date content
- Liaise with writers and designers to ensure content is informative and appealing
- Collaborate with Marketing and Product development teams to create social ‘buzz’ regarding new product launches
- Facilitate client-company communication (respond to queries, get reviews and organize chats and Q&A sessions)
- Prepare weekly and monthly reports on web traffic and ROI
- Monitor SEO and user engagement and suggest content optimization
- Communicate with industry professionals via social media to create a strong network
- Train internal teams to integrate and maintain a cohesive social media strategy
- Stay up-to-date with new digital technologies and social media best practices

Requirements and skills
- Proven work experience as a Social media strategist or Social media manager
- Hands on experience using social media for brand awareness
- Understanding of SEO and web traffic metrics
- An ability to identify target audience preferences and build content to meet them
- Familiarity with web design and publishing
- Excellent multitasking skills
- Strong written and verbal communication skills
- BSc degree in Marketing or relevant field