470 Community Manager jobs in Egypt

Company Description

At Romeya Agency, we are dedicated to maximizing business potential and soaring to new heights of success. With an advanced and skilled team, we strive to deliver unparalleled results and ensure our clients achieve remarkable outcomes. Join us as we aim to reach far horizons together.

Role Description

This is a full-time on-site role located in Cairo, Egypt for a Community Manager. The Community Manager will be responsible for building, growing, and managing the company's online community. Day-to-day tasks include engaging with community members, creating content, moderating discussions, and analyzing community metrics to drive improvement. The role also involves collaborating with other teams to ensure consistent messaging and improve overall community experience.

Qualifications

• Community management and social media management skills
• Experience in content creation and digital communication
• Strong analytical skills and familiarity with community metrics
• Excellent written and verbal communication skills
• Ability to work collaboratively with different teams
• Bachelor's degree in Marketing, Communications, or a related field
• Experience in crisis management is a plus
• Proficiency in using community engagement tools and software

We're hiring a community manager

About Ingame Sports

InGame Sports is a gamified football prediction platform where fans can test their knowledge, compete with others, and win real rewards. Founded in 2023, the company is on a mission to become the leading sports app in the MENA region and beyond, backed by $1M+ in funding and strong global partners. With innovation at its core, InGame blends football passion, competition, and rewards to create an engaging fan experience.

Key Responsibilities:

Community Management

• Feedback Collection & Resolution:

• Monitor emails, social media, and in-app communication for customer feedback and complaints.

• Respond promptly and professionally to inquiries, ensuring customer issues are resolved efficiently.

• Maintain a record of customer interactions for reporting and improvement purposes.

• Social Media & Community Monitoring:

• Track discussions on community pages (e.g., Facebook, Instagram) to spot emerging trends, concerns, and engagement opportunities.

• Provide weekly reports summarizing insights from community interactions.

• Consumer Engagement Initiatives:

• Collaborate with marketing and product teams to develop initiatives that encourage active participation and build loyalty.

• Assist in the creation of FAQs and customer support guides to enhance issue resolution.

Consumer Research & Insights

• Data Collection & Research:

• Conduct surveys, focus groups, and user interviews to gather feedback on pain points and areas for improvement.

• Collect actionable insights about user preferences and satisfaction levels.

• Data Analysis & Reporting:

• Analyze consumer behavior to identify patterns and opportunities for improvement in products and services.

• Collaborate with the analytics team to align findings with business goals and create actionable recommendations.

• Strategic Implementation:

• Work with product and development teams to implement changes based on insights, ensuring they meet user needs.

Account Verification & Financial Support

• KYC Verification:

• Perform daily Know Your Customer (KYC) verifications to ensure compliance with internal and external regulations.

• Keep an organized log of verifications, maintaining accuracy and deadlines.

• Financial Support Management:

• Resolve issues related to user payments, withdrawals, and redemptions, ensuring accuracy and timely processing.

• Identify and report discrepancies or fraudulent activities, working with relevant teams for resolution.

• Compliance & Risk Mitigation:

• Collaborate with the compliance team to ensure operations meet legal and regulatory standards.

• Regularly audit financial transactions to mitigate potential risks and maintain transparency.

Qualifications & Skills:

• Proven experience in community management, customer service, or a similar role.

• Strong communication skills, both written and verbal.

• Ability to handle multiple tasks and priorities in a fast-paced environment.

• Strong analytical skills with experience in data analysis and reporting.

• Knowledge of social media platforms and community engagement strategies.

• Detail-oriented with a focus on customer satisfaction.

• Knowledge of KYC compliance and financial transaction processes is a plus.

• A collaborative team player with the ability to work cross-functionally.

What We Offer:

• Competitive salary and benefits package.

• Opportunity to work in a dynamic and innovative environment.

• Professional development opportunities.

• Collaborative and supportive team culture.

Working Conditions:

• Sunday to Thursday

• Fridays and Saturdays off

• Hybrid working model

Benefits:

• Social insurance

• Medical insurance

If you are interested, kindly send your CV via email to

The Community Manager communicates with followers of our clients' social media pages, responds to queries, and monitors customer complaints while ensuring timely and accurate responses to all comments and messages. They are also responsible for creating reports that showcase the weekly/monthly performance of the pages and staying updated with social media trends to enhance engagement.

Requirements
*Responsibilities *

• Serve as the face of the brand by actively engaging with online communities across social media platforms.
• Set, plan, and implement community management FAQs for social media channels.
• Respond to customer inquiries, comments, and messages in a timely and professional manner.
• Monitor, track, and report on community feedback, sentiment, and activity.
• Create detailed reports that explain community needs, sentiment analysis, and platform performance.
• Coordinate with social media executives and account managers to deliver an exceptional follower experience on clients' accounts.
• Stay up-to-date with social media trends, tools, and platform updates.
• Provide engaging content (text, images, and videos) to enhance community interaction.
• Ensure consistency in tone and adherence to brand guidelines in all communications.

*Requirements & Competencies *

• BSc degree in Marketing, Digital Marketing, E-Marketing, or a relevant field.
• Proven work experience as a community manager, social media moderator, or a similar role.
• High proficiency in Arabic and English, both written and spoken.
• Hands-on experience with social media platforms and tools.
• Strong understanding of agency workflows and environments.
• Excellent interpersonal, presentation, and verbal communication skills.
• Attentive to details, with critical thinking and problem-solving abilities.
• Professional attitude and ability to multitask effectively.
• Passionate about Marketing and Digital Marketing.

Benefits

Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, and learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.

Are you fascinated by the luxury leisure field? Do you want to work with the largest luxury travel, hospitality, and real estate brands on complex online campaign setups and reach niche audiences in over 40 countries?

We are building the best end-to-end marketing presence for our clients, and you can be a part of our team. This is why we need you: a Social Media Community Manager. You will be responsible for the growth and maintenance of the communities of our clients. You are a detail-oriented problem-solver with a creative mindset that fits luxury brands.

As Community Manager, you are an online communicative extension of your client. You are often the first touch point that guests/customers have with the brand and it is important to remember that (first) impressions matter.

You will work exclusively on
Weekends
(Fridays and Saturdays) and
Official Holidays.

As a representative of the brand, you consider its tone of voice guidelines and the type of high-end experience that it wishes to extend to its guests/customers. You always try and take the perspective of the guest/customer who you are communicating with. What can you do to make this exchange as informative, professional, and pleasant for them as possible?

Responsibilities:

• Respond promptly to inbox messages on clients' social media channels.
• Monitor and actively engage with the community by replying to comments and fostering meaningful conversations with followers.
• Track and interact with user-generated content (UGC) to strengthen brand engagement.
• Stay alert for negative comments or potential issues, and escalate them appropriately in case of a crisis.
• Consistently follow brand guidelines and tone of voice tailored to each client's identity.
• Share relevant community insights and feedback with account executives and managers to support strategy and improvement.

Requirements

• Affinity for luxury brands
• Strong communicator
• Ability to think quickly
• Problem solver
• Passionate and creative
• Result-oriented
• Excellent spoken and written English skills
• Proven experience in community management, social media, or a related field

We offer

• A great working environment with an international team of high performers
• Fast-growing and challenging projects from well-known international brands to start-ups
• An appreciative and collaborative corporate culture with a "Can Do" attitude
• Advancement training and career growth opportunities
• Flexible working hours and remote work options
• A competitive salary

About Our Tribe

We have been working with the world's leading luxury leisure brands and disruptive tech startups in over 40 countries including the US, EU, GCC, UK, for more than 10 years.

Tribe X presents the science of digital fused with the art of content. We already have been growing, adapting, and making an impact with stunning visualizations and representations for our clients' online presence, and we're looking for someone with the same mentality and approach.

About Our Vibe

We are eager to recruit the most talented experts in the game. But we are also looking for a perfect Tribe X fit. Someone who is eager to learn, takes initiative, inspires others, strives towards a better world, takes the stage, is a futurist at heart, and wants to help expand the Tribe around the world.

Values are what we value. There are no big egos here, just a group of people looking to be at the forefront of digital innovation and creativity. We're a highly inquisitive bunch, regularly hosting inspiration sessions, training programs, and team-building activities. We strongly support diversity and are committed to creating an inclusive environment for all employees.

Are you eager to join? Apply with your up-to-date CV and cover letter through the link.

For further questions, contact Fatma Nashaat

We're Hiring

Join our team as a (Community manager)

What we're looking for:

• Graduates only

1–2 years of experience in customer service, hospitality, or community management.

Excellent communication and interpersonal skills.

Strong organizational and problem-solving abilities.

Proficiency in English and Arabic (spoken and written).

Fresh graduates with strong interpersonal skills are welcome to apply.

Location: Maadi – New Cairo (Tagamoa) – 6th of October.

Employment Type: Full-time

What we offer:

Competitive salary and benefits.

A dynamic and supportive work environment.

Opportunities for growth and career development.

Apply now by sending your CV to (-) with the subject "Application -Job Title)".whatsapp

Responsibilities:

∙ Communicates directly with fans to build strong relationships and establishes a visible external presence on both brand and community social channels

∙Provide engaging text, image and video content for all social media accounts in scope

∙ Respond to customer comments and inquiries

∙ Respond to customers in a timely manner

∙Monitors social discussion and sentiment to identify common themes and conversations and report on Voice of Customers/sentiment and alert in case of a trend

∙Coordinate with Clients SM Team as well as MBC Account Managers

∙Build relationships with Followers and Customers

Requirements:

∙ Minimum 1 year of experience in social media or chat accounts

∙Excellent interpersonal and presentations skills

∙Hands on experience with social media management

∙Attention to detail, critical-thinker and problem-solver

Company Description

Market Standard is a UK-born real estate brokerage now making its mark in Egypt, driven by decades of expertise. We are setting new standards with a firm commitment to transparency, professionalism, and a seamless client experience. Our mission is to provide high-quality services and build lasting relationships with our clients.

Role Description

This is a full-time on-site role for a Community Manager located in Cairo, Egypt. The Community Manager will be responsible for managing and coordinating daily operations within the working space, fostering a vibrant and engaging community atmosphere, organizing events and activities, providing excellent customer service, and addressing tenant issues. The role also involves overseeing the maintenance and cleanliness of the facility, as well as collaborating with the marketing team to promote the space.

Qualifications

• Experience in community management, event planning, and customer service
• Strong communication and interpersonal skills
• Ability to manage time efficiently and multitask
• Problem-solving skills and attention to detail
• Proficiency in digital marketing and social media management
• Experience with facility management and vendor coordination skills
• Excellent organizational and administrative skills
• Bachelor's degree in Business Management, Communications, Hospitality, or a related field
• Prior experience in the real estate industry is a plus

Company Description

Anonymous Ads is a flexible agency that offers tailored services in Social Media Strategies & Execution, Media planning & Buying, Branding Creative Strategy, ALT, BTL, and Consultation. We deliver the highest level of customization and personalization for each client.

Role Description

This is a full-time, on-site role located in Cairo for a Community Manager. The Community Manager will be responsible for managing and engaging with online communities, creating social media strategies, executing media plans, and providing branding creative strategies.

Qualifications

• Experience in Social Media Strategies & Execution
• Media planning & Buying skills
• Branding Creative Strategy skills
• Strong communication and interpersonal skills
• Knowledge of (ALT) and (BTL) marketing techniques
• Minimum 3+ years of experience in community management and engagement
• Excellent English Skills.
• Agency experience is preferable
• Excellent problem-solving abilities
• Bachelor's degree in Marketing, Communications, or related field

Job Description:

• Create the FAQ sheets and the answering scenarios
• Answering audience inquiries based on FAQ sheets
• Arranging, publishing, scheduling and archiving monthly social media calendars.
• Prepare the daily, weekly monthly report for social media pages performance.
• Identify the keywords and monitor for the social media listening.
• Create listening and sentiment reports to clients frequently.
• Create influencers performance reports and recommendations.
• Managing and archiving the work being done by the agency on each account.
• Update the social media accounts credentials on a frequent basis and update the related parties accordingly.
• Support in the ideation of content calendars
• Support in research for content ideas, trends and/or insight to upgrade content
• Suggest content ideas based on platforms' performance analysis
• Ensure the optimization of social media platforms through the right distribution of content across platforms
• Ensure all platforms features are being utilized

Job Requirements:

• 1–2 years of experience in social media management or community engagement roles.
• Prior experience with social media management and analysis tools such as Emplifi, Sprout Social, Hootsuite, or equivalent platforms.
• Familiarity with social media listening tools and sentiment analysis.
• Strong understanding of platform analytics and ability to extract insights from performance data.
• Ability to create structured reports (daily/weekly/monthly) covering content performance, listening, and influencer KPIs.
• Proficiency in social media scheduling and publishing tools.
• Excellent command of English (spoken and written).
• Highly organized with strong documentation and archiving skills.
• Strong attention to detail and ability to multitask.
• Proactive, solutions-oriented mindset with a collaborative attitude.
• Awareness of social media trends, platform features, and content performance best practices.
• Knowledge of content optimization across multiple social platforms (e.g., Instagram, X, Snapchat, TikTok, Facebook, LinkedIn).