11 Communication Manager jobs in Egypt
Dir-marketing Communications
Posted today
Job Viewed
Job Description
**Job Category** Sales & Marketing
**Location** The St. Regis Almasa Hotel Cairo, New Administrative Capital, Cairo, Egypt, Egypt VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**JOB SUMMARY**
The Director of Marketing Communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.
**CANDIDATE PROFILE**
**Education and Experience**
**Required**:
- High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
**CORE WORK ACTIVITIES**
**Managing Marketing Communications Activities**
- Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress.
- Compares actual achievements against goals on a regular basis and takes corrective action.
- Assists the DOM in the planning of all mailing activities, and oversees their execution.
- Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate.
- Prepares on a timely basis the monthly sales & marketing “communications” report.
- Supervises and directs photography for advertising, collateral and public relations purposes in liaison with the DOM, the advertising agency and the field marketing department at corporate office.
- Ensures the department has a comprehensive master slide/photo/CD library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library.
- Supervises operations of the in-house art department.
- Monitors activities of competitor hotels and trends within the industry.
**Managing Public Relations Activities**
- Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.
- Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships
- Prepares press releases for appropriate targeted media, locally, regionally and internationally.
- Works closely with the corporate and international press offices on developing story angles.
- Plays a key role in community and government relations as well as VIP handling.
- Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships.
- Creates and organizes press promotional activities.
- Participates in the press events/trips organized by the regional PR offices as required.
- Conducts press blitzes when appropriate.
- Ensures press kit information is comprehensive and kept up-to-date.
**Managing Advertising Activities**
- Works with the DOM and advertising agency on the rooms and food & beverage tactical advertising campaigns' creative and media plans.
- Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising.
- Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message.
- Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments.
- Monitors and maintains media schedules as well as prompt settlement of accounts.
**Managing Direct Marketing Activities**
- Takes an integrated approach to DM activities, ensuring a consistent and quality image is projected.
- Assists the DOM in the planning, implementation and tracking of electronic marketing activities.
- Maintains budget control.
**Manages Collateral**
- Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual.
- Ensures hotel information is updated regularly on the internet/intranet.
- Supervises the production and quality of all displays and temporary signage in hotel public areas.
- Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual.
- Supervises the in-house graphic designer and/or print shop.
- Marriott International is an equal opportunity employer. We believe in
Marketing and Communications Executive
Posted today
Job Viewed
Job Description
This role will form part of the MENA Regional Marketing & Communications team, reporting into the Marketing & Communications Director, MENA.
Job Title:
Marketing and Communications Executive
**Job Description**:
Job Description:
Employee & Leadership Communications- Support the implementation of the employee communications strategy and approach with a specific focus on leadership communications, employee engagement and digital channels.- Deliver globally aligned, market informed regional employee communications to foster a community of proud, connected and engaged employees across MENA.- Build communications capability with key leaders and help them deliver engaging and authentic leadership communications.- Develop effective networks and relationships at all levels in the business to influence and provide communication leadership and counsel.- Achieve communication excellence through monitoring, evaluation, refinement and improvement.
External Communications- Support the implementation the regional external communication strategy ensuring alignment across MENA markets and to our global external communications strategy.- Identify and build key relationships with media outlets and journalists to ensure coverage of company information.- Work closely with stakeholders to identify and develop compelling stories, pitches, press releases, presentations and thought leadership.
Marketing Operations- Supports implementation of effective marketing campaigns.- Manage budgets and implementation for paid media campaigns (LinkedIn).- Collaborate with content managers to develop and deploy digital campaigns i.e. building relevant audiences, forms and landing pages (Salesforce Account Engagement).- Manages external creative, design and other resources to deliver timely and quality execution.- Campaign analysis and reporting.
Job Requirements:
- Experienced communications professional.-
- PR and media experience.- Project management experience to priorities and drive communications initiatives and deliver work on time and to budget.- Experience in developing and managing digital communications channels to drive effective communications.- Strong communication skills, in particular creative copywriting
- able to “story tell” to land messages powerfully.- Experience working with design teams to produce high quality content with high production value inc. video and rich media content.- Experience with Paid Social, Salesforce Account Engagement and CRM Platforms preferred.
**Location**:
Cairo - 2 El Malek El Afdal Street
Brand:
Time Type:
Full time
Contract Type:
Permanent
Guest Relations Manager
Posted 23 days ago
Job Viewed
Job Description
**What will I be doing?**
As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
+ Meet, greet and direct Guests who enter the lobby area
+ Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements
+ Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner
+ Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations
+ Manage, record and resolve promptly Guest or customer complaints
+ Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge
+ Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate
+ Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest
+ Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget
+ Maintain good communication and work relationships in all hotel areas
+ Maintain staffing levels to meet business demands
+ Attend all Reception meetings and Executive Lounge Meetings
+ Comply with hotel security, fire regulations and all health and safety legislation
+ Act in accordance with policies and procedures when working with front of house equipment and property management systems
+ Assist with other departments, as necessary
**What are we looking for?**
Guest Relations Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous managerial experience in a customer service function
+ An ability to listen and respond to demanding Guest needs
+ Excellent leadership, interpersonal and communication skills
+ Accountable and resilient
+ Commitment to delivering a high level of customer service
+ Ability to work under pressure
+ Flexibility to respond to a variety of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience in a customer service function or a similar role
+ A passion for delivering an exceptional level of Guest service
+ High level of IT proficiency
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Guest Relations Manager_
**Location:** _null_
**Requisition ID:** _HOT0BNT7_
**EOE/AA/Disabled/Veterans**
Guest Relations Manager - Waldorf Astoria Cairo Heliopolis
Posted 6 days ago
Job Viewed
Job Description
_It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all around the world. Take the next step and be the star of your own success story!_
**What we offer:**
Thriving work environment.
Team members' special rates for Hilton hotels worldwide.
Thousand opportunities for career growth and development.
Comprehensive learning & development programs that fits all fields.
Opportunity to give back to the community and have a bigger social impact through Social Responsibility Hilton programs.
Competitive compensation and benefits.
Daily duty meal.
Life insurance.
**What will I be doing?**
As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
+ Meet, greet and direct Guests who enter the lobby area
+ Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements
+ Seek verbal feedback from Guests on a regular basis and respond to all Guest queries in a timely and efficient manner
+ Serve as a point of contact for long-stay Guests ensuring they feel comfortable and can ask advice or information from Guest Relations
+ Manage, record and resolve promptly Guest or customer complaints
+ Ensure a very high level of Guest service is constantly maintained for Reception, Lobby area and Executive Lounge
+ Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate
+ Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest
+ Communicate with the other departments to track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget
+ Maintain good communication and work relationships in all hotel areas
+ Maintain staffing levels to meet business demands
+ Attend all Reception meetings
+ Comply with hotel security, fire regulations and all health and safety legislation
+ Act in accordance with policies and procedures when working with front of house equipment and property management systems
+ Assist with other departments, as necessary
**What are we looking for?**
Guest Relations Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous experience in a similar role in hotels sector; preferably in a luxury property
+ Passionate about delivering personalized guest service
+ Excellent leadership, interpersonal and communication skills
+ Accountable and resilient
+ Commitment to delivering a high level of guest service
+ Flexibility to respond to a variety of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Forbes standard knowledge would be an asset
+ A passion for delivering an exceptional level of Guest service
+ High level of IT proficiency
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Guest Relations Manager - Waldorf Astoria Cairo Heliopolis_
**Location:** _null_
**Requisition ID:** _HOT0BVG8_
**EOE/AA/Disabled/Veterans**
Engineering Manager - Public Cloud, Python, Golang
Posted today
Job Viewed
Job Description
We work closely with Amazon, Microsoft, Google and other world-class cloud partners to optimise Ubuntu for their infrastructure. Our goal is to celebrate and enable their particular points of differentiation on their clouds, while also ensure a common operating experience for their users.
As an engineering manager you need to bring both technical and management skills to the leadership of your team. You will also need to represent the team in direct partner engagement. You'll be responsible for the stability and functionality that our cloud users have come to expect. You will strive to automate the delivery of existing and new Ubuntu image products applied to all modern workloads from web servers to GPU-aided AI for servers, VM's and containers.
As an engineering manager at Canonical your primary responsibility is to the people you support: ensuring that they are growing as engineers, doing valuable work, and generally having a great time at Canonical. As a lead for strong engineers, technical leadership and a solid background in software development is a must, so that you're able to challenge and grow your team members. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on strategy and execution.
We work in Python and Golang, and expect engineering managers to be fluent in the language, architecture and components that their team is building with. Code reviews and architectural leadership are part of the job. As manager, the commitment to healthy engineering practices, documentation, quality and performance optimisation are equally important technical responsibilities, as is the requirement for fair and clear management, and the obligation to ensure a high performing team.
**What you'll do**:
- Build and lead a team of engineers in your timezone
- Develop talent through coaching, mentoring, feedback and hands-on career development
- Demonstrate sound engineering principles and directly contribute toward your team's goals
- Set and manage expectations with other engineering teams, management, and external stakeholders
- Lead modern, agile software development practices
- Ensure a healthy, collaborative engineering culture in line with the company values
- Be an active part of the leadership team and collaborate with other leaders in the organisation
- Build automated, highly reliable image delivery, testing and publication pipelines
- Engage with many other teams at Canonical, as well as the open source community and commercial partners
- Work from home with global travel up to 15% for internal and external events
**Who you are**:
- You love to mentor, develop and grow people, and have a track record of doing it
- You are knowledgeable and passionate about software development
- You are focused on success and the delivery of timely, high quality software
- You have experience and commitment to agile development methodologies
- You have a Bachelor's or equivalent in Computer Science, STEM or similar degree
- Software development experience in Python or Golang
- Effective written and verbal communication skills
- Practical experience with at least one of Microsoft Azure, Google Cloud, or AWS
What Canonical offers:
- Personal learning and development budget
- Annual compensation review
- Recognition rewards
- Annual leave
- Priority Pass for travel
Canonical is a growing international software company that works with the open-source community to deliver Ubuntu, the world's best free software platform.Our services help businesses worldwide reduce costs, improve efficiency and enhance security with Ubuntu.
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Engineering Manager - Public Cloud, Python, Golang
Posted today
Job Viewed
Job Description
We work closely with Amazon, Microsoft, Google and other world-class cloud partners to optimise Ubuntu for their infrastructure. Our goal is to celebrate and enable their particular points of differentiation on their clouds, while also ensure a common operating experience for their users.
As an engineering manager you need to bring both technical and management skills to the leadership of your team. You will also need to represent the team in direct partner engagement. You'll be responsible for the stability and functionality that our cloud users have come to expect. You will strive to automate the delivery of existing and new Ubuntu image products applied to all modern workloads from web servers to GPU-aided AI for servers, VM's and containers.
As an engineering manager at Canonical your primary responsibility is to the people you support: ensuring that they are growing as engineers, doing valuable work, and generally having a great time at Canonical. As a lead for strong engineers, technical leadership and a solid background in software development is a must, so that you're able to challenge and grow your team members. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on strategy and execution.
We work in Python and Golang, and expect engineering managers to be fluent in the language, architecture and components that their team is building with. Code reviews and architectural leadership are part of the job. As manager, the commitment to healthy engineering practices, documentation, quality and performance optimisation are equally important technical responsibilities, as is the requirement for fair and clear management, and the obligation to ensure a high performing team.
**What you'll do**:
- Build and lead a team of engineers in your timezone
- Develop talent through coaching, mentoring, feedback and hands-on career development
- Demonstrate sound engineering principles and directly contribute toward your team's goals
- Set and manage expectations with other engineering teams, management, and external stakeholders
- Lead modern, agile software development practices
- Ensure a healthy, collaborative engineering culture in line with the company values
- Be an active part of the leadership team and collaborate with other leaders in the organisation
- Build automated, highly reliable image delivery, testing and publication pipelines
- Engage with many other teams at Canonical, as well as the open source community and commercial partners
- Work from home with global travel up to 15% for internal and external events
**Who you are**:
- You love to mentor, develop and grow people, and have a track record of doing it
- You are knowledgeable and passionate about software development
- You are focused on success and the delivery of timely, high quality software
- You have experience and commitment to agile development methodologies
- You have a Bachelor's or equivalent in Computer Science, STEM or similar degree
- Software development experience in Python or Golang
- Effective written and verbal communication skills
- Practical experience with at least one of Microsoft Azure, Google Cloud, or AWS
What Canonical offers:
- Personal learning and development budget
- Annual compensation review
- Recognition rewards
- Annual leave
- Priority Pass for travel
Canonical is a growing international software company that works with the open-source community to deliver Ubuntu, the world's best free software platform.Our services help businesses worldwide reduce costs, improve efficiency and enhance security with Ubuntu.
LI-remote
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Engineering Manager - Public Cloud, Python, Golang
Posted today
Job Viewed
Job Description
We work closely with Amazon, Microsoft, Google and other world-class cloud partners to optimise Ubuntu for their infrastructure. Our goal is to celebrate and enable their particular points of differentiation on their clouds, while also ensure a common operating experience for their users.
As an engineering manager you need to bring both technical and management skills to the leadership of your team. You will also need to represent the team in direct partner engagement. You'll be responsible for the stability and functionality that our cloud users have come to expect. You will strive to automate the delivery of existing and new Ubuntu image products applied to all modern workloads from web servers to GPU-aided AI for servers, VM's and containers.
As an engineering manager at Canonical your primary responsibility is to the people you support: ensuring that they are growing as engineers, doing valuable work, and generally having a great time at Canonical. As a lead for strong engineers, technical leadership and a solid background in software development is a must, so that you're able to challenge and grow your team members. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on strategy and execution.
We work in Python and Golang, and expect engineering managers to be fluent in the language, architecture and components that their team is building with. Code reviews and architectural leadership are part of the job. As manager, the commitment to healthy engineering practices, documentation, quality and performance optimisation are equally important technical responsibilities, as is the requirement for fair and clear management, and the obligation to ensure a high performing team.
**What you'll do**:
- Build and lead a team of engineers in your timezone
- Develop talent through coaching, mentoring, feedback and hands-on career development
- Demonstrate sound engineering principles and directly contribute toward your team's goals
- Set and manage expectations with other engineering teams, management, and external stakeholders
- Lead modern, agile software development practices
- Ensure a healthy, collaborative engineering culture in line with the company values
- Be an active part of the leadership team and collaborate with other leaders in the organisation
- Build automated, highly reliable image delivery, testing and publication pipelines
- Engage with many other teams at Canonical, as well as the open source community and commercial partners
- Work from home with global travel up to 15% for internal and external events
**Who you are**:
- You love to mentor, develop and grow people, and have a track record of doing it
- You are knowledgeable and passionate about software development
- You are focused on success and the delivery of timely, high quality software
- You have experience and commitment to agile development methodologies
- You have a Bachelor's or equivalent in Computer Science, STEM or similar degree
- Software development experience in Python or Golang
- Effective written and verbal communication skills
- Practical experience with at least one of Microsoft Azure, Google Cloud, or AWS
What Canonical offers:
- Personal learning and development budget
- Annual compensation review
- Recognition rewards
- Annual leave
- Priority Pass for travel
Canonical is a growing international software company that works with the open-source community to deliver Ubuntu, the world's best free software platform.Our services help businesses worldwide reduce costs, improve efficiency and enhance security with Ubuntu.
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Engineering Manager - Public Cloud, Python, Golang
Posted today
Job Viewed
Job Description
We work closely with Amazon, Microsoft, Google and other world-class cloud partners to optimise Ubuntu for their infrastructure. Our goal is to celebrate and enable their particular points of differentiation on their clouds, while also ensure a common operating experience for their users.
As an engineering manager you need to bring both technical and management skills to the leadership of your team. You will also need to represent the team in direct partner engagement. You'll be responsible for the stability and functionality that our cloud users have come to expect. You will strive to automate the delivery of existing and new Ubuntu image products applied to all modern workloads from web servers to GPU-aided AI for servers, VM's and containers.
As an engineering manager at Canonical your primary responsibility is to the people you support: ensuring that they are growing as engineers, doing valuable work, and generally having a great time at Canonical. As a lead for strong engineers, technical leadership and a solid background in software development is a must, so that you're able to challenge and grow your team members. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on strategy and execution.
We work in Python and Golang, and expect engineering managers to be fluent in the language, architecture and components that their team is building with. Code reviews and architectural leadership are part of the job. As manager, the commitment to healthy engineering practices, documentation, quality and performance optimisation are equally important technical responsibilities, as is the requirement for fair and clear management, and the obligation to ensure a high performing team.
**What you'll do**:
- Build and lead a team of engineers in your timezone
- Develop talent through coaching, mentoring, feedback and hands-on career development
- Demonstrate sound engineering principles and directly contribute toward your team's goals
- Set and manage expectations with other engineering teams, management, and external stakeholders
- Lead modern, agile software development practices
- Ensure a healthy, collaborative engineering culture in line with the company values
- Be an active part of the leadership team and collaborate with other leaders in the organisation
- Build automated, highly reliable image delivery, testing and publication pipelines
- Engage with many other teams at Canonical, as well as the open source community and commercial partners
- Work from home with global travel up to 15% for internal and external events
**Who you are**:
- You love to mentor, develop and grow people, and have a track record of doing it
- You are knowledgeable and passionate about software development
- You are focused on success and the delivery of timely, high quality software
- You have experience and commitment to agile development methodologies
- You have a Bachelor's or equivalent in Computer Science, STEM or similar degree
- Software development experience in Python or Golang
- Effective written and verbal communication skills
- Practical experience with at least one of Microsoft Azure, Google Cloud, or AWS
What Canonical offers:
- Personal learning and development budget
- Annual compensation review
- Recognition rewards
- Annual leave
- Priority Pass for travel
Canonical is a growing international software company that works with the open-source community to deliver Ubuntu, the world's best free software platform.Our services help businesses worldwide reduce costs, improve efficiency and enhance security with Ubuntu.
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Afreximbank: Manager, Media Relations
Posted today
Job Viewed
Job Description
**Reference Number: CEBLR8**
**Responsibilities**:
- Responsible for supporting the development and implementation of strategies and plans to support the Bank’s communication process with external stakeholders, including shareholders, customers, partners, media and the public. The jobholder functions as a key part of the Bank’s public information dissemination team, producing such items as press releases, corporate brochures, website news and publications updates, client communications, presentations, and managing the Bank’s brand image.
- Develop and implement the Bank’s communications strategy and plan, ensuring integration with the Bank’s Strategic Plan and Annual Business Plans using all appropriate media channels. As part of this scope, the job holder will provide ongoing guidance and direction to the PR team and partners to ensure that communication is accurate, timely, relevant, informative, and complete and ensure coordination of messages and other communications are handled in harmony with the organization’s policy.
- Plan, prepare and implement the dissemination of all business information through appropriate channels to keep the Bank’s key stakeholders, public and other target groups, such as clients, governments, and other international organizations, informed and up to date about the Bank’s programs and achievements, and conduct appropriate research for the development of campaigns to raise the profile of the Bank among target audiences.
- Assist in developing appropriate corporate information and promotional materials for the media, including press kits, media briefings, key messages and corporate information summaries, in conjunction with relevant Bank departments and ensuring regular update of documents.
- Develop and maintain positive working relationships with targeted media outlets, including print, broadcast, online and social media, and manage day-to-day relationship with public relations agencies, as the case may be.
- Create and manage a robust pipeline of media opportunities and coordinate media encounters involving members of the Bank’s Management, including scheduling, preparing speaking briefs, managing interviews and writing and distributing press releases and editorials to local, international and trade specific media.
- Responsible for developing and implementing the Social Media strategy in order to increase the Bank’s online and social presence and improve brand build efforts by combining social media engagements with on and offline promotion of the Bank’s activities and achievements.
- Provide French and/or Arabic language support for the work of the Communications and Events Department by undertaking the drafting and editing of French or Arabic language versions of communications products.
- Monitor, track, and measure media coverage of the Bank’s activities in the media channels and prepare media impact reports, holding statements and scenario plans as required for Management.
- Assist in coordinating and managing the Bank’s website to ensure that online information is up to date and accurate.
- Any other duties as may be assigned by management.
**Requirements**: Qualification and Skill**
- First degree in Communications, Journalism, or related disciplines and a post graduate degree in the same or related fields from a recognized University.
- Sound experience of at least 8 years with a leading organisation, preferably international, and demonstrated experience of communications strategy development and implementation.
- Excellent verbal and written communication skills in English and proficiency/ability to work in French or Arabic. Knowledge of the Bank's other working languages (Portuguese, etc.) is an added advantage.
- Strong digital and social media management skills.
- Familiarity with functions and operating modalities of financial service institutions will be a clear advantage.
- Ability to communicate and function in a culturally diverse and change oriented setting and good knowledge of the African continent.
- Ability to engage senior officials of media companies, banks, corporates and governments for purposes of disseminating required information about the Bank.
- Willingness to travel extensively and to work long hours where required in order to achieve the Bank's objectives.
- Demonstrated leadership capabilities, including ability to build and nurture relationships with internal and external counterparties to attain goals.
**Contractual information**:
- Permanent.
- Willing and able to relocate to Cairo, Egypt for the opportunity.
**Caleb Ebrahim**
Recruitment Consultant
**Finance, Fintech & IT**
About Company
Retail Account Manager, Mass Vendor Relations

Posted 11 days ago
Job Viewed
Job Description
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
Job Description: We are seeking a passionate, experienced and analytical business professional based in Egypt, with great attention to detail and ability to effectively prioritize and multi-task. The Retail Account Manager will be primarily responsible for: 1) managing vendors at scale across multiple Middle East countries (Egypt, Kingdom of Saudi Arabia, UAE) with help of tools and automation; 2) improving business terms and driving business growth for vendors at scale; 3) working closely with cross-category teams and drive operational improvements in vendor-management processes; and 4) own vendor communication and relationship to drive vendor self-sufficiency in long-term. The candidate should have experience in analyzing opportunities for systematic improvements in business management functions and building strong processes and SOPs to drive process-improvements. He/She should be comfortable managing multiple responsibilities within a fast-paced environment and preferably with experience in ecommerce.
The successful Retail Account Manager:
- Manages day to day business relationship, and proactively and autonomously negotiates costs, promotional opportunities, and other business inputs with vendors.
- Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures.
- Conducts vendor analysis and makes recommendations for initiatives that optimize for business growth. Maximizes Amazon's business profitability and selection expansion opportunities.
- Uses data to identify trends, opportunities and risks and translate those insights into actions to drive long-term growth.
- Coordinate cross-functional teams, and communicate with internal and external stakeholders, while meeting tight deadlines.
- Identifies opportunities for systematic process improvement and drives those improvements at scale.
Language Requirements (English & Arabic)
Basic Qualifications
- 2+ years of sales or account management experience
- 2+ years of digital advertising and client facing roles experience
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers
Preferred Qualifications
- Experience analyzing key open issues and resolution metrics for each of the managed accounts
- Experience in relationship management within technology, start-ups, or SaaS Platforms
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.