519 College Sales jobs in Egypt

Job Summary

Service Advisor is responsible for maintaining and growing a relationship with an assigned group of customers (account). They will typically be assigned to the same set of accounts throughout the lifetime of a business relationship, in that time, service advisor will be responsible for deeply understanding a customer's needs, helping customers get the most of the existing products they have purchased, and increasing revenue by introducing an account contact to new products or services. Service Advisor must be passionate who will partner with and ensure the long-term success of our customers.

Responsibilities:

• Operate as the LEAD point of contact for any and all matters specific to your assigned customers (account).
• Build and maintain strong, long-lasting customer relationships.
• Develop a trusted advisor relationship with your assigned customers (account).
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Identify and grow opportunities and collaborate with IMS team.
• Accountable for accurate customers data.
• Maintain open and clear communications Channel with your assigned customers (account), Communicate due dates, timelines and expectation to your customers.

Qualifications:

• Bachelor's degree in mechanical engineering or relevant field.
• 2- 3 years of experience.

Responsibilities:

● Conducting market research to identify selling possibilities and evaluating customer trends/ needs

● Actively seeking new sales opportunities through different channels (e.g. cold calling, networking)

● Communicating Giza's sales vision and delivering appropriate presentations on products and services

● Participating on behalf of the company in exhibitions or conferences

● Managing relationships with key customers

● Drive revenue while maximizing profitability through pricing and product mix

● Developing and implementing sales strategies and tactics that align with the overall business objectives

● Identifying and developing new business opportunities

● Negotiating deals and handling complaints or objections with relevant internal stakeholders (quality, logistics, etc.)

● Collaborating with team members to achieve better results (higher targets, faster processes, new approaches, etc.)

● Gathering feedback from customers or prospects and sharing customer voice/ insights with internal teams

● Ensuring overall customer satisfaction and loyalty

● Ensuring compliance with sales policies and procedures

● Providing regular reports on customer accounts and sales performance

Key Requirements:

● Bachelor's degree in business, marketing, or a related field.

● 5+ years of sales experience, with a track record of meeting or exceeding sales targets.

● Experience in the food or agricultural industry a plus.

● Managing complex sales cycles and negotiations.

● Demonstrated ability to develop and execute strategic account plans.

● Strong communication, relationship-building, and negotiation skills

● Fluent English-speaking skills

● Ability to work independently and manage competing priorities in a fast-paced environment.

Measure of Success:

● Meeting or exceeding sales targets for commercial accounts

● Maintaining and growing relationships with key customers and stakeholders

● Identifying and developing new business opportunities

● Ensuring high levels of service delivery and effective management of processes

● Running solid commercial processes (opening & closing deals in a timely manner, collecting cash on time, etc.)

● Collaborating effectively with cross-functional teams, including Supply Chain, Operations, and Quality

Key Challenges:

● Meeting aggressive growth targets (higher than market average) in a highly competitive market

● Building and maintaining strong relationships with key customers despite lack of geographic proximity

● Managing complex sales cycles and negotiations

● Driving sales ambition despite lack of control on certain market aspects (crop situation, compliant material supply, etc.)

● Developing and executing effective account plans that deliver growth and value for both Giza Seeds & Herbs and the customer

About noon

noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now marketplaces for food delivery, quick commerce, fintech, and fashion. noon is a work in progress; we're six years in, but only 5% done.

noon's mission: Ring every doorbell, every day.

About noon Food

Noon Food is a restaurant-first platform on the noon app, offering fair commissions, a sustainable program, and operating flexibility for the food and beverage industry in the Middle East. The most recent addition to the noon ecosystem, the noon Food mission is to revolutionize the F&B delivery landscape, firmly putting the control and success back in the hands of retailers.

What you'll do:

Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.

• Managing a portfolio of small to medium size restaurant partners
• Maintain an outstanding relationship with our restaurant partners.
• Owning full performance of your portfolio, from catalog accuracy to in-store operations, to growth initiatives, providing every-day support across all functions
• Communicating and pitching to partners for platform driven campaigns.
• Sharing monthly reports and owning success of your portfolio
• Be a positive representative of Noon Food and its brand in the marketplace.

What you'll need:

• 1-2 years of client management experience, preferably within a high growth company
• Excellent communication skills, written and verbal.
• Self-starter. Capable of driving towards targets every month and ability to meet deadlines.
• Good analytical skills. Ability to work on MS excel, CRM software.
• Fluency in English. Arabic language skills are an advantage.

Who will excel?

• We're looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.

Job Overview:

We're seeking a dynamic and results-oriented Sales Account Manager to join our team. The ideal candidate will be responsible for building and nurturing client relationships, driving sales growth, and ensuring the successful delivery of our mental health solutions. If you have a passion for mental well-being and a knack for sales, we'd love to hear from you.

Key Responsibilities:

• Develop and maintain strong relationships with corporate clients to promote our 'employee well-being' programs.
• Identify potential clients and convert opportunities into successful partnerships.
• Understand client needs and recommend tailored solutions from our suite of services, including psychometric assessments, therapy sessions, workshops, and well-being programs.
• Act as the primary point of contact for client accounts, ensuring a high level of customer satisfaction.
• Collaborate with internal teams to ensure seamless service delivery and resolve client concerns promptly.
• Meet and exceed sales targets and contribute to the company's revenue growth.
• Stay updated on market trends, competitor activities, and advancements in mental health solutions.

Requirements

• Minimum of 2 years of experience in sales or account management, preferably in the healthcare, wellness, or service industry.
• Fluent in English.
• Proven ability to manage multiple accounts and build lasting relationships.
• Strong negotiation, presentation, and problem-solving skills.
• Self-motivated, results-driven, and capable of working in a fast-paced environment.
• Proficiency in CRM tools and Microsoft Office Suite.

About Bosta:
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.

We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.

The Role

We are seeking an experienced Account Management Manager to lead our team of Account Managers. This role is crucial in fostering strong client relationships, ensuring successful delivery and upselling of our solutions, and enhancing overall client satisfaction.

Key Responsibilities :

• Lead and Manage Team: Oversee and mentor a team of Account Managers to ensure high performance and effective client engagement
• Performance Management: Set performance goals and conduct regular evaluations to assess team members' progress and development
• Team Development: Provide training and professional development opportunities for Account Managers to enhance their skills and knowledge
• Collaboration: Foster a collaborative team environment, encouraging knowledge sharing and best practices among Account Managers
• Resource Allocation: Assign accounts to Account Managers based on expertise and workload to optimize client satisfaction
• Conflict Resolution: Address any team challenges or client issues that arise, providing guidance and support to ensure resolution
• Reporting: Monitor team performance metrics and prepare reports for senior management on account management activities and outcomes
• Client Strategy: Collaborate with Account Managers to develop tailored strategies for key accounts, ensuring alignment with client objectives

Qualifications

• Bachelor's degree in Business or a related field
• 5+ years of experience in account management, including at least 2 years in a managerial role. In the e-commerce/shipping industry
• Excellent communication, presentation, and interpersonal skills
• Strong analytical skills and experience with tracking metrics and performance goals
• Ability to manage multiple priorities in a fast-paced environment

talabat is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description
Role Summary:
We are looking for a Team Lead Account Manager to join our team and be part of our growth. The purpose of this role is to develop the business by leading the team of account managers in building and maintaining long-term relationships with our partners

What's On Your Plate?

• Conduct business reviews with accounts and identify business opportunities and business relationships that result in the achievement of increased revenue, profitability, and market share
• Maintain a continuous business relationship with partners
• Provide excellent service and support to build strong relationships and resolve operational issues between partners and the company

Lead The Team Of Account Managers To

• Ensure that the menus of the clients are up to date at all times
• Optimize the partner's content (MOA, delivery time)
• Commission rate renegotiation: -Building new commercial relationships by renewing the existing contacts by renegotiating the offer
• Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at the client, banners, and newsletters
• Transmission method optimization: Convincing partners to implement the track order feature and changing the transmission method to WLA
• Convince partners for promotions and offers
• Encourage partners to subscribe to the online payment gateway
• Coordinate with the partners, if active on the Talabat application, check and resolve the issues, such as –shutdown or stopped delivery
• Maintain accurate records of all sales and prospecting activities including:
• Closed sales
• Follow-up activities
• Sales expense report
• Increased sales report after placing promotions, vouchers, and coupons
• Partner analysis sheet
• Account management report

What did we offer?

• Bachelor's degree in Business Administration or any related field.
• Must have 4-5 years of experience in sales with at least a year in team leading.
• Experience with building and leading commercial teams.
• Excellent analytical skills with the ability to collect, track, and analyze large amounts of data.
• Adaptability and strong problem-solving skills.
• Commitment to coach and not just manage with a shared goal of building high-performance teams.
• Comfortable working in a challenging environment.

ABOUT SHIFT EV:

Shift EV is on a mission to electrify transportation and accelerate the global shift to sustainable mobility. Founded in 2021, we developed the first automotive grade industrial retrofitting process to reduce the cost and speed of electrification by an order of magnitude. Our business today spans MENA and Europe, financed by category leading investors. We empower our people with the responsibility to drive change at scale. At Shift EV, your ideas don't just matter — they shape a more sustainable world. Join us and be part of something bigger: the future of electric mobility.

YOU'LL WORK ON:

As the Head of Accounts Management, you are the primary leader responsible for the satisfaction and success of our clients at the operational, technical and strategic levels. This role oversees the full stack of the customer journey: from onboarding and fulfillment to account management and aftersales. By building strong client relationships, driving operational excellence and collaborating cross-functionally, you will guide customers on the journey to electrify their fleets. You will play a pivotal role in shaping the customer success strategy, and driving initiatives to maximize customer value.

YOU'LL HAVE OWNERSHIP OVER:

Build Strong Client Relationships:

• Serve as the primary point of contact, building and nurturing robust relationships with all clients across their organization.
• Own the customer voice inside Shift EV, ensuring customer success and full fleet electrification.
• Work closely with sales, marketing , finance, product and manufacturing to drive long-term customer plans and unlock new business opportunities.
• Demonstrate brand compatibility in all client interactions.

Operational Excellence and Transformation

• Act as the customer advocate to ensure a smooth onboarding, delivery and value realization journey.
• Define, develop and streamline our customer journey processes to shorten and optimize the customer transition.
• Work closely with customer operations to provide analytics, guidance and productivity initiatives that unlock the full value of fleet electrification.

Lead & Mentor Team

• Hire, retain and grow our exceptional team across account management, analytics, aftersales and fulfillment.
• Act as ultimate decision maker on complex customer situations, mentoring team leads in the process.
• Effectively manage and resolve conflicts as a great manager, ensuring seamless communication between clients and internal teams

YOU ARE

• Proven experience of at least 10 years in a leadership role within an Accounts Management or Customer Success team.
• Customer-focused mindset with a passion for delivering exceptional customer experiences.
• Able to thrive in challenging and high-pressure situations, while maintaining strong problem-solving and conflict resolution abilities.
• Exceptional commercial skills focused on long-term value creation.
• Strong operations knowledge with a passion for driving fleet optimization initiatives.
• Strong expertise in data-driven decision-making, with a track record of leveraging data to drive customer success initiatives.
• Proficiency in CRM platforms and experience in building and executing customer engagement metrics.
• Excellent English & Arabic proficiency.

WHAT TO EXPECT FROM US:

• An impact-driven mission, and a world-class team to work with.
• A startup where your contributions really count, and an abundance of growth opportunities exist.
• Stock options, we want you to be invested in the success of the company.
• Shift EV strives to create a meritocratic environment that promotes diversity and offers equal opportunity.

• Serve existing accounts, obtains orders, plan and organize daily work schedule to call on existing or potential sales outlets
• Maintain quality service by establishing and enforcing organization standards.
• Provide historical records by maintaining records on area and customer sales.
• Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual analysis.
• Communicate effectively & efficiently with the business development team & discuss actions need to be taken
• Liaise between customers & customer service team to enhance the quality of service
• Communicate with customers for new products and promos
• Receive calls for orders, complaints, bar star appointments and ihoreca registration
• Ensure proper follow up on customers orders on regular basis
• Handel customers complaints regarding out of stock items or delayed orders & conduct required surveys via phone with customers

• From 2 years of experience min.

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title And Summary
Senior Analyst, Technology Account Management

(Overview)

The Technology Account Management (TAM) role, focused on external partners, is aligned with the MasterCard account teams. TAM team members are responsible for all aspects of the technology and operational relationship with the customer and are responsible for the customer's overall operational relationship with MasterCard. This specific position will be responsible for the relationship/portfolio of multiple MasterCard customers across EEMEA Region. The candidate will serve as an internal liaison with Account Teams, Global Product & Engineering (P&E), Product Delivery, Market Development and Operations & Technology (O&T). Ongoing responsibilities may include defining & initiating new system development needs, coordinating/assessing customer service, and ensuring flawless project execution by respective Customer Delivery and O&T functional areas

• Do you thrive in a fast-paced customer facing environment?
• Do you have a strong ability to influence and collaborate cross functionally with business and technology teams?
• Are you able to toggle between the fine technical detail of our business and that of our customers, and the broader strategic picture?

(Role)

• Ensures the end-to-end delivery of business initiatives for the market. Take ownership of the delivery of solutions after the sale has been completed by driving the initiation process of implementation with delivery units such as product delivery, franchise, and technology, to ensure internal and external satisfaction.
• Provides delivery solution inputs during pre-sales and customer business development support to account managers, to ensure that opportunities are assessed, and feasible solutions provided.
• Provides enhanced Program Management for digital strategic and complex initiatives. Maintain a work plan identifying responsibilities, deliverables and processes that must be executed to achieve results. Document and steer specific milestones.
• Partners with EEMEA, IMK, Global P&E, and O&T to support (where possible) the development and implementation of any new product and/or technology enhancement that would complement MPGS offering but not limited to.
• Supports production launch success and operational temperatures with account teams and customer through quarterly operation reviews.
• Acts as escalation contact for all service level and operational issues
• Analyze & optimize customer operational performance when needed. Involve and liaise with the dedicated Customer Technical Services (CTS) resources to ensure optimal operational support.
• Participates with P&E team experts to develop the packaging of professional services for commercial deployments.
• Participates in initiatives to improve Mastercard services and delivery processes.
• Identifies customer needs & arrange for training.

(All About You)

• Strong payment skills and the ability to transform opportunities into business solutions. At ease with analysis of business needs and the ability to provide expertise and feedback technical & business components.
• Business consulting and/or payments onboarding experience preferred.
• Ability to support customer delivery engagements towards customers.
• Strong core payments and processing understanding preferred.
• Excellent customer-facing skills, including good communication & negotiation skills.
• Must demonstrate effective leadership and take ownership.
• Strong analytical/problem solving skills.
• Good personal organization & priority management skills.
• Team player, but also able to work independently.
• Agile project management understanding strong plus.
• University education or equivalent work experience with emphasis on business, and information technology and/or payment or bank card /mobile industry experience.
• This function is based in Cairo, Egypt, and may require travel (up to 50%)
• English, Arabic & French Speaker preferred

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.