97 Collection Team jobs in Egypt

We are seeking a proactive and results-driven Collections Officer to join our team. The ideal candidate will be responsible for managing outbound communications with customers to ensure timely debt recovery, maintaining accurate records, and supporting overall credit control operations.

What You Will Do

• Conduct outbound calls to customers to follow up on outstanding payments and overdue accounts
• Update and maintain customer records and payment statuses in the internal database
• Document all interactions and agreements for audit and compliance purposes
• Monitor payment agreements and ensure customers adhere to agreed timelines
• Escalate unresolved cases to relevant internal teams or external agencies when necessary

To succeed in the role, you'll need to have:

• Minimum 1 year of experience in tele-calling or working with external agencies
• Prior experience within financial services or banking is a strong plus
• Excellent communication and negotiation skills

JOB TITLE
Specialist, Collection | MAF Properties | Shopping Malls Development Egypt

Role Summary
The Collections Specialist drives the timely recovery of outstanding payments while maintaining strong customer relationships and ensuring compliance with company policies and legal requirements. The role requires optimizing processes, leveraging technology, and delivering actionable insights to support financial health and minimize credit risk.

ROLE PROFILE

• Performance Management: Support to enhance individual and team performance, ensuring achievement of KPIs and adherence to best practices.
• Collections Operations & Escalation Handling: Oversee the end-to-end management of overdue accounts, including proactive follow-ups, escalations, legal actions, and bad debt write-offs.
• Process Optimization & Tools Implementation: Lead the implementation and enhancement of collections tools and CRM integrations to streamline workflows and improve operational efficiency.
• Returned Cheque Resolution: Contact customers to arrange replacements for any returned or bounced cheques, ensuring updated payment methods are received promptly.
• Payment Coordination & Accounts Receivable Collaboration: Coordinate with the Accounts Receivable team to ensure timely and accurate posting and reconciliation of payments and bank transfers related to sales transactions.
• Customer Engagement & Issue Resolution: Engage with customers professionally to resolve overdue balances, negotiate payment solutions, and address payment disputes or returned cheques promptly.
• Reporting & Insights: Prepare and distribute timely, accurate collection reports across business units, projects, and phases.

Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• Minimum 2 years of experience in collections or accounts receivable.
• Strong verbal and written communication skills.
• Very godd English level.

What We Offer

• At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We're proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

Company Description

V Developments is a dynamic global property developer headquartered in Cairo, Egypt, offering upscale properties to private investors. The company is known for its commitment to creating landmark properties, brands, and services that deliver attractive returns. V Developments has a rapidly expanding portfolio of upscale malls, residential properties, F&B brands, and real estate asset management services. The company emphasizes the creation of quality urban environments that meet high standards and provide value for both stakeholders and customers.

Role Description

This is a full-time on-site role for a Collection Specialist located in Cairo, Egypt. The Collection Specialist will be responsible for managing and tracking overdue accounts, contacting clients to arrange payments, negotiating payment plans, and maintaining accurate records of collection activities. The role also involves preparing regular reports on the status of collections and coordinating with other departments to support overall financial health. Strong communication and negotiation skills, as well as attention to detail, are essential for this position.

Qualifications

• Experience in collections, accounts receivable management, or similar financial roles
• Strong communication and negotiation skills
• Proficiency in using financial software and Microsoft Office Suite
• Excellent organizational and time-management skills
• Ability to work independently and as part of a team
• Strong attention to detail and analytical skills
• Fluency in both Arabic and English is preferred
• Bachelor's degree in Finance, Accounting, Business Administration, or a related field
• Experience in the real estate industry is a plus

Job Title
Collection Specialist

Job Description
As a Collection Specialist you will coordinate and follow through on collecting payments, due collections plans, reducing past due, bad debt exposure, and other quantitative targets, by performing portfolio management activities for customer base of key accounts.

Your role:

• Execution of system established collection plan.
• Analyze and monitor delinquent account balances, including effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or potential written-off.
• Contacting clients with past due balances in the portfolio to obtain payment, payment commitment, and follow up on payment promises; or claim payments from intermediary (when collections are executed by 3rd parties - limited to some collectors)
• Reporting any disputed/ short paid invoices with reasons for disputes and collaborating with the internal department to expedite resolution/payment
• Performing customer account reconciliation including support to 3rd party cash application team for clearing customer payments and credit item
• Support and develop accounts receivable lean process improvements, and Master data quality.

You will be located in Cairo as a team member of Credit and Collection team and will be reporting to Credit and Collection Manager Egypt

You will have an opportunity to improve your operational skills in a multinational set up while working in a hybrid model.

A career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about benefits in your region.

You're the right fit if:

• Collections experience is desirable.
• Background in F&A, Economics or Business Administration
• Experience in public/government collection processes is a must.
• Customer service focus
• Determination to achieve excellent results.
• Preferably SAP and Customer Master data process knowledge
• Excellent communication and negotiation skills
• Excellent command of written and spoken Arabic and English is a must.

How We Work Together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

Onsite roles require full-time presence in the company's facilities.

Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.

Indicate if this role is an office/field/onsite role.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

Job Title:
Collection Accountant

Responsibilities:

• Handle daily collection transactions from customers and ensure accurate recording in the accounting system.
• Issue and review receipts to confirm they match with received payments.
• Follow up with clients to resolve issues related to delayed payments or outstanding invoices.
• Prepare periodic reports on collections and accounts receivable to be submitted to the Finance Manager.
• Review and reconcile customer accounts on a regular basis.
• Coordinate with the Sales and Customer Service teams to ensure data accuracy regarding clients' accounts.
• Ensure compliance with the company's financial policies and procedures.

Requirements:

• Bachelor's degree in Accounting, Finance, or a related field.
• 1–3 years of experience in collection or accounting (preferably in a similar industry).
• Strong knowledge of MS Office, especially Excel.
• Familiarity with accounting systems (ERP is a plus).
• Excellent communication and negotiation skills.

Key Skills:

• Accuracy and attention to detail.
• Ability to work under pressure and meet deadlines.
• Strong organizational and time management skills.
• High level of integrity and confidentiality.

وكيل تحصيل ديون بنكية "ذكور"

طبيعة العمل » التفاوض والتواصل الفعال وتقديم الحلول مع عملاء البنوك لسرعة سداد متاخراتهم من اقساط لدي البنوك

تيلي كولينج " إناث"

طبيعة العمل » التواصل مع عملاء البنوك عن طريق الاتصال الهاتفي من أجل إيجاد حلول والتفاوض لسرعه سداد الأقساط المتأخرة

(الشروط)

مؤهل عالي أو فوق متوسط

السن لا يزيد عن 35

لا يشترط الخبرة

(مميزات )

عمولات مجزية بجانب الراتب الاساسي

تأمين اجتماعي وطبي

خط هاتف خاص للاتصال بالعملاء

زيادة سنويه

مكافآت وحوافز وفرص للترقي للمجتهدين

للتقديم يرجي ارسال الـ CV علي Whatsapp

نوع الوظيفة: دوام كامل

الراتب المدفوع: E£٧٬٠٠٠٫٠٠ لكل شهر

CMS is looking to hire English speakers to work as a Collection agent for immediate hiring

• Fixed morning Shift: (8 AM to 5 PM)

• 2 days off per week

• Grads only.

• B1, B1+ in English is a must.

Location: Maadi

*How to Apply:* Interested? Simply send a voice note on WhatsApp to introducing yourself in English, along with your CV.

Company Description

Founded in 2024, People Compass is dedicated to empowering companies to build effective HR frameworks and foster positive workplace cultures. Our founders, inspired by their experiences with numerous startups, recognized the importance of aligning people with organizational goals to drive sustainable growth and success. We offer a full range of HR services, including recruitment, consultation, payroll management, training, and HR documentation. Our goal is to simplify HR functions to help businesses thrive, regardless of their size, by providing expertise without the full-time cost.

Role Description

This is a full-time remote role for a Collection Specialist. The Collection Specialist will be responsible for debt collection, cash collection, managing customer communication, and providing exceptional customer service. The role involves working closely with the finance department to ensure timely collection of outstanding debts and maintaining updated records on collections and account statuses.

Requirements:

• Previous experience Call Center
• Strong commitment and ability to work under pressure
• English Level: C1

• Spanish Level: High B2 (bilingual candidates are a strong plus)

• Compensation & Benefits:

• Up to 25,000 EGP net
• $10 per charged deal
• Open to undergraduates, graduates, and foreigners (no maximum age)
• Shift: 6 PM – 3 AM (Cairo time)

About Us:

Service First CX is a world-class call center and BPO with strategic locations around the globe providing an elevated Customer Experience to benefit our client's businesses with exceptional customer engagement.

Job Description:

A Customer Service Specialist – Collection is an individual who specializes in the collection of outstanding debts owed by customers or clients. The primary responsibility of a collections specialist is to recover delinquent payments and resolve overdue accounts.

Responsibilities:

Account Management: Handle a portfolio of delinquent accounts and monitor the payment status of each account. Contact customers through phone calls, emails, or written correspondence to request payment and negotiate payment arrangements.

Process payments via customer request.

Debt Collection: Use effective collection techniques to encourage customers to make payments. This involves discussing outstanding balances, providing payment options, and addressing any questions or concerns customers may have regarding their debts.

Customer Communication: Engage in professional and empathetic communication with customers to understand their financial situations and find mutually acceptable solutions. Answer inquiries, resolve disputes, and provide accurate and clear information regarding payment terms and options.

Compliance: Adhere to relevant laws and regulations governing debt collection

Problem Resolution: Address and resolve customer complaints, disputes.

Negotiation and Settlement: Negotiate payment plans, settlements, or discounts with customers based on their financial capabilities and the company's policies.

You need the following :

Negotiation skills

Collections process

Communication

Debt recovery

Maintaining customer relation

Dispute resolution

Requirements:

Fluency in English is A MUST ( B2 or Higher)

Graduated or Undergrad without attendance commitment

At least 6 months collections experience

Communication and negotiation skills

Flexible With Night Shifts

Ethics and integrity

Professional , dependable, and able to maintain confidential information

Location: 5th Settlement, New Cairo

• Service First is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, age, disability, veteran status or any other protected factors under federal, state or local law