100 Catering Manager jobs in Egypt

Job Description – Catering Operations Manager

Position Title:
Catering Operations Manager

Location:
Cairo (New Cairo branch)

Reports to:
General Manager (Family Leadership)

Role Purpose

The Catering Operations Manager is responsible for overseeing the daily operations at the New Cairo branch, ensuring smooth coordination between kitchen, delivery, events, and quality standards. This role acts as the central link between management and teams, driving efficiency, consistency, and customer satisfaction.

Key Responsibilities

1. Branch Operations Management

• Supervise daily operations at the New Cairo branch
• Provide direct oversight to Coordinators, ensuring orders are prepared, packed, and dispatched on time.
• Monitor kitchen outputs (via Head Chefs) to ensure production matches order volumes and event requirements.
• Ensure branch follow hygiene, cleanliness, and safety standards.

2. Delivery & Logistics

• Oversee outsourced delivery teams, ensuring efficiency and timeliness.
• Coordinate delivery schedules for events and corporate catering.
• Ensure proper handling of catering equipment and setup/return logistics.

3. Event Execution

• Act as the main point of contact for large catering events.
• Coordinate with Coordinators to plan food prep, packaging, transport, and setup.
• Oversee event staff to ensure smooth execution and client satisfaction.

4. Quality & Standards

• Work closely with QA function to ensure recipe consistency, portion control, and hygiene.
• Implement corrective actions when standards are not met.
• Monitor customer feedback and initiate improvements.

5. Stock & Equipment

• Review stock and purchasing needs reported by Coordinators.
• Approve purchasing of raw materials and catering equipment as required.
• Ensure preventive maintenance for kitchen and catering equipment.

6. People & Leadership

• Provide operational leadership to Coordinators and Head Chefs.
• Conduct regular check-ins with teams (weekly reviews, daily updates).
• Mentor staff to develop accountability and ownership in their roles.

7. Reporting & Control

• Provide regular reports to the General Manager on branch performance, delivery efficiency, and event execution.
• Track KPIs including order accuracy, on-time delivery, food quality, and customer satisfaction.
• Flag operational risks, cost variances, or resource gaps proactively.

Key Relationships

• Reports to:
  General Manager (Family Leadership)
• Works with:
  Finance (for expense approvals, purchasing), QA (for audits), Sales Hub (for order flow) and Head Chef.

Skills & Qualifications

• At least 10 years' experience in catering, F&B operations, or hospitality management.
• Strong leadership and team coordination skills with at least 5 years of leadership role
• Excellent organizational and multitasking abilities.
• Knowledge of hygiene, food safety, and catering logistics.
• Problem-solving mindset with ability to handle pressure and fast turnarounds.
• Strong communication skills (Arabic & English).

About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt's 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo's breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh's beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.

Catering Sales Manager
– Four Seasons Hotel Cairo at Nile Plaza, Egypt
About Four Seasons Hotel Cairo At Nile Plaza, Egypt
Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.

We seek the creative talents that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept.

The Role Of Catering Sales Manager
We are currently seeking the creative talent a Full-time Catering Sales Manager that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept to join our team who will be responsible to secure and service Catering Business from Social and Corporate Market, through promotion, and prospecting, while maintaining standards and revenue.

Our Ideal Catering Sales Manager
Talents must have at least three years of field experience and a Bachelor's degree. Proficiency in English, strong selling and interpersonal skills, creativity, attention to detail, and the ability to handle multiple tasks in a fast-paced, client-driven environment are required.

Unlock a world of employee well-being & satisfaction with our comprehensive benefit offerings:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and stays at FS properties (based on availability), with discounted meals.
• Comprehensive private medical insurance, Dental/disability/life insurance
• Retirement benefits/pension

Learn more about what it is like to work at Four Seasons - visit us:

In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways.
We look forward to receiving your application

Catering Operation Manager

Location:
El-Dabaa Plant

About the Role:

We are looking for an experienced
Catering Manager
to lead day-to-day operations of our central kitchen (hot/cold production, butchery, prep, packing, stewarding, and distribution).
Experience at large sites (e.g., El-Dabaa) is preferred.

Responsibilities

• Own the end-to-end operation: from raw receiving to final dispatch
• Build/update Egyptian menus; control portions, yields, and weights (pre/post-cook)
• Lead and coach cross-functional kitchen/packing/stewarding teams; ensure daily
  HACCP
  compliance
• Coordinate with procurement & warehouse; maintain stock accuracy and on-time delivery
• Track KPIs (waste, yield, quality, on-time performance) and drive continuous improvement

Requirements

• 7–10+ years
  in large-scale catering/food-service leadership
• HACCP certification
  (ISO 22000/FSSC is a plus)
• Proven record running high-volume meal operations
• Strong knowledge of Egyptian cuisine and portion/weight control
• Excellent people leadership and communication skills

How to apply

Send your CV to

with the email subject:
"Catering Manager"
.

Only shortlisted candidates who meet the criteria will be contacted.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt's 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo's breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh's beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.

Catering Sales Manager – Four Seasons Hotel Cairo at Nile Plaza, Egypt

About Four Seasons Hotel Cairo at Nile Plaza, Egypt:

Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.

We seek the creative talents that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept.

The Role of Catering Sales Manager:

We are currently seeking the creative talent a Full-time Catering Sales Manager that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept to join our team who will be responsible to secure and service Catering Business from Social and Corporate Market, through promotion, and prospecting, while maintaining standards and revenue.

Our Ideal Catering Sales Manager:

Talents must have at least three years of field experience and a Bachelor's degree. Proficiency in English, strong selling and interpersonal skills, creativity, attention to detail, and the ability to handle multiple tasks in a fast-paced, client-driven environment are required.

Unlock a world of employee well-being & satisfaction with our comprehensive benefit offerings:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Dry Cleaning for Employee Uniforms , Employee Meals and stays at FS properties (based on availability), with discounted meals.

• Comprehensive private medical insurance, Dental/disability/life insurance

• Retirement benefits/pension

Learn more about what it is like to work at Four Seasons - visit us:

In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We look forward to receiving your application

LOriental Moments is a premier provider of high-end catering services, known for delivering exceptional culinary experiences for corporate and special events across Egypt. We are seeking a driven and strategic Corporate Catering Sales Manager/Director to lead our corporate sales and business development efforts. In this role, you will be responsible for building and nurturing relationships with corporate clients, identifying new business opportunities, and expanding our presence within the business and institutional events sector. You will work closely with internal teams to deliver tailored, high-impact catering solutions that meet the unique needs of each client. This position is ideal for a results-oriented professional with a passion for hospitality, a consultative sales approach, and the ambition to drive sustainable growth for a premium brand.

Key Responsibilities

• Develop and nurture strong relationships with corporate clients, understanding their unique needs and preferences.
• Identify and secure new business opportunities, expanding LOriental s corporate client portfolio.
• Prepare and present compelling proposals, highlighting our premium catering services and customized experiences.
• Negotiate contracts and agreements to ensure mutually beneficial outcomes.
• Manage key accounts, ensuring top-tier customer service and client satisfaction.
• Work closely with the Product and R&D teams to develop tailored menu options and event solutions.
• Stay updated on industry trends, competitors, and market dynamics to maintain a competitive edge.
• Leverage technology, CRM systems, data analytics, and digital tools to manage accounts, track sales performance, and enhance client engagement.
• Be flexible to work beyond regular hours to accommodate client needs and event schedules.

Qualifications & Requirements

• Candidates should have 10+ years of relevant experience.
• Near-native fluency in English is essential.
• Bachelor s degree in business administration, Marketing, or a related field from a reputable university.
• Proven track record in corporate sales or key account management, preferably within the hospitality or food & beverage industry.
• Strong communication and interpersonal skills to build and maintain long-term client relationships.
• Passion for food and the ability to convey the unique value of LOriental s offerings.
• Strategic thinker with excellent negotiation skills and a results-driven mindset.
• High levels of motivation, resilience, and a commitment to excellence.
• Proficiency in technology, CRM software, Microsoft Office, and digital sales tools to streamline account management and reporting.
• Ability to work collaboratively across departments to ensure seamless service delivery.
• Professional appearance and demeanor, reflecting LOriental s brand image.

Company Description
"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

Job Description
We are seeking a dynamic and experienced Catering & Conference Services Manager to join our team in Cairo, Egypt. As a key player in our organization, you will be responsible for overseeing and coordinating all aspects of catering and conference services in our bustling hospitality environment. This role offers an exciting opportunity to showcase your expertise in one of the most vibrant hospitality markets in the Middle East.

• Manage and coordinate all catering and conference services, ensuring exceptional customer satisfaction and operational efficiency
• Develop and maintain strong relationships with clients, understanding their needs and exceeding their expectations
• Collaborate with multiple departments to ensure seamless execution of events and conferences
• Optimize function space utilization to maximize guest experience and financial performance
• Create and distribute detailed event orders, floor plans, and agendas to all relevant stakeholders
• Conduct pre-event meetings with clients and internal teams to confirm all details
• Oversee on-site event management, ensuring high-quality service delivery
• Handle billing procedures, including deposits and credit applications
• Conduct site inspections and manage inquiries for social events and weddings
• Actively participate in local community events and associations to promote the organization
• Stay updated on industry trends and implement innovative ideas to enhance service offerings
• Train and mentor team members to maintain high service standards

Qualifications

• Bachelor's degree in Hospitality Management or related field
• Proven experience in Catering & Conference Services within a luxury hotel or resort setting
• Strong leadership and interpersonal skills with the ability to manage diverse teams
• Excellent communication skills, both written and verbal
• Proficiency in Microsoft Office applications and event management software
• Detail-oriented with strong organizational and multitasking abilities
• Customer-focused mindset with a track record of exceeding client expectations
• Demonstrated problem-solving skills and ability to make decisions under pressure
• Flexibility to work irregular hours, including evenings, weekends, and holidays as required
• Knowledge of local regulations and health & safety standards related to events and catering
• Ability to adapt to changing priorities and manage multiple projects simultaneously
• Strong negotiation skills and financial acumen to optimize event profitability

Additional Information

Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What Is In It For You

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Hotel Overview
: Overlooking one of Cairo's most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt's corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.

The spectacular reception leads the way to 566 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift.
• Frequent lifting and carrying up to 30 lbs.
• Occasional kneeling, pushing, pulling, lifting.
• Occasional ascending or descending ladders, stairs and ramps.

Visa Requirements
: Must be legally permitted to work in Egypt.

Responsibilities:

•Develop and implement the Horeca sales strategy to achieve company targets and growth objectives.

•Identify and acquire new Horeca customers (hotels, restaurants, cafés, catering companies) and maintain relationships with existing ones.

•Lead, coach, and manage the Horeca sales team to ensure achievement of sales targets.

•Monitor market trends, competitor activities, and customer preferences to identify business opportunities.

•Negotiate and finalize agreements, pricing, and contracts with key accounts.

Coordinate with the marketing and trade marketing teams to design
•promotional campaigns tailored to the Horeca segment.

•Prepare accurate sales forecasts, budgets, and performance reports for senior management.

•Ensure proper execution of sales plans and adherence to company policies, credit terms, and operational guidelines.

•Manage product availability, visibility, and distribution within the Horeca channel.

Qualifications:

•Bachelor's degree in business administration or a related field.

•7-9 years of experience in sales within the FMCG sector

•Proven track record of achieving sales targets and developing new business within the Horeca channel.

•Strong understanding of the Horeca market dynamics and decision-making processes.

•Excellent leadership, team management, and coaching skills.

•Strong negotiation, communication, and presentation abilities.

•Analytical thinking and data-driven decision making.

•High level of customer orientation and relationship-building skills.

•Proficiency in MS Office (especially Excel and PowerPoint)

Location: HQ - Obour City

Key Responsibilities:

• Develop and implement the sales strategy for branches.
• Manage and guide the sales team to achieve monthly and annual targets.
• Monitor branch performance using key performance indicators (KPIs) such as sales, customer satisfaction, and conversion rates.
• Coordinate with the marketing department to execute promotional campaigns and offers.
• Develop customer service programs to ensure an exceptional shopping experience.
• Prepare periodic reports for senior management on sales performance and profitability.
• Propose and implement training programs for sales staff on selling techniques and customer service skills.
• Participate in expansion planning (opening new branches) and estimate required resources.
• Analyze competitors and provide recommendations to improve competitiveness.

Qualifications:

• Bachelor's degree in Commerce, Business Administration, or a related field.
• Proficient in MS Office applications and POS or ERP systems.
• Very good command of English (spoken and written).
• Strong leadership, communication, negotiation, and problem-solving skills.

All Posting Locations: Cairo, Al Qahirah, EG

Job Functions: Sales

Date Published: May 15, 2024

Ref#: R-79539

ABOUT THE ROLE

Job Description

Description & Requirements

We have an excellent opportunity available for an expert Sales Professional to make a difference at Kraft Heinz. You'll be working in an impactful team- alongside peers always trying to reach the next level. The position is Food Service National Key Account Manager, who will be leading the Top Chains for KHC focused on the commercial relationship and on the service level for high potential top chains, and developing and implementing plans for base volume growth, range-selling, demand creation, consumption building initiatives and market share growths.

What you will do?

1. Business Development:

a. Identifies sales opportunities among assigned top chains & initiates demand creation activities.

b. Develop strategies and action plans to grow Kraft Heinz Company share of wallet in the top chains.

c. Accelerate growth in covered accounts by developing solutions through:

• Build Demand for KHC products by Menu Innovation via Ideation
• Provide the top chains with industry trends and marketing insights.

d. Has constant contact with the Chains manager, supply team and Chef (give inputs for product development – R&D).

e. Prospect and develop new potential QSR pipeline.

f. Give inputs for KHC Chef to develop recipes.

2. Top Chains/QSR Channel Management

a. Develops a multifaceted market survey identifying customer profile, requirements and product consumption.

b. Provides analysis of channel sales data in terms of market share, census growth, top customers and opportunities.

c. Work together with the distributors to ensure the delivery for Top Chains served through them.

3. Account Management

a. Maintains out-call frequency to all potential customers in the QSR channel.

b. Reviews Top chains performance on weekly sales revenue to check on base and new product sales.

c. Develops relationship with top chains personnel from top management to functional heads.

d. Maintains Call Record Card, Sales Pipeline Report, Customer Information Sheet & Market Survey

e. Accurate and timely reporting of market survey, trends, driven activities in the assigned channel.

f. Build a promotional calendar for each chain with the assistance of the Chef.

4.Reporting

a. Timely submission of coverage plans, weekly and monthly reports.

b. Accurate and timely reporting of market survey, trends, competitive activities.

What you bring?

• Education: University Graduate with a Business Degree. Preferably in Business Management.
• Work Experience: 3 – 5 years in Key Account Management Role.
• Technical Skills: Proficient with sales background and a good understanding of Basic Call Procedure and Solution Selling, with good analytical skills and has experience with Microsoft office. Knowledgeable in foodservice backroom operations.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins – and our failures – as we work together to lead the future of food.

Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we're growing something great here at Kraft Heinz.

Location(s)

El Tagamoa El Khames Commercial Office

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.