24 Business Operations Manager jobs in Egypt
Strategy & Business Intelligence Manager
Weavr
Posted today
Job Viewed
Job Description
We are looking to recruit a Strategy & Business Intelligence Manager to a small but growing finance function. This business is high-growth, fast-paced and dynamic and as a result are now looking for a driven and enthusiastic Strategy & Business Intelligence Manager who fits into our team ethos. The role will be broad and varied allowing you the opportunity to work with senior stakeholders and play a key role in financial and deal modelling and analysis across this growing group.
**Key Responsibilities**:
- Running and building on the current revenue forecasting model.
- Work closely with the account management, product, marketing and commercial teams to analyse revenue driving data, provide commercial insight and identify underlying trends to support strategic decision-making.
- Developing dashboards for analysis and reporting of revenue related data.
- Assist in developing meaningful KPIs and metrics.
- Monitoring, interpreting and reporting of metrics and KPIs against targets and identifying corrective action where necessary.
- Supporting with maintaining, building and reviewing deal models.
- Support with pricing modelling for new products and evaluating ad-hoc bespoke pricing requests.
- Supporting the finance team with other ad-hoc commercial related activities.
**Your experience and background**:
Must have:
- Degree or equivalent in Business, Finance, Accounting or highly analytical field.
- Commercial mindset.
- Excellent critical thinking and creative problem solving skills.
- Ability to think creatively and build financial models from scratch.
- Excellent analytical skills, including the ability to tell the story behind numbers.
- Experience in setting commercial terms for deals.
- High proficiency in the use of Microsoft Excel.
- Strong attention to detail.
- Ability to manage multiple competing priorities simultaneously and to completion.
- Excellent command of verbal, written and interpersonal communication in English.
- Minimum of 5 years of experience in a similar role.
Preferred:
- Knowledge in the Payments industry, including card schemes, issuing and acquiring would be considered a plus.
- Experience in using analytical tools such as Power BI.
- Experience in deals desk, management consulting, strategy consulting or FP&A.
**Benefits of working at Weavr**
**Our Culture**
We are unashamedly geeky. We prefer smart to big. We don’t see borders and barriers, we see connections and bridges. We are dedicated to helping ‘makers’ of all size or stripe succeed. The community of makers that we’re empowering is big and diverse, so there’s place for all types in our team - but it’s a team. What matters are our values: create value through simplification, be accessible and collaborative, and be open to change. That’s as true of our products as it is of how we work.
**Commitment to diversity & inclusion**
All qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability. We are a diverse and inclusive team and we actively seek to recruit people with different backgrounds and experiences.
**Key Responsibilities**:
- Running and building on the current revenue forecasting model.
- Work closely with the account management, product, marketing and commercial teams to analyse revenue driving data, provide commercial insight and identify underlying trends to support strategic decision-making.
- Developing dashboards for analysis and reporting of revenue related data.
- Assist in developing meaningful KPIs and metrics.
- Monitoring, interpreting and reporting of metrics and KPIs against targets and identifying corrective action where necessary.
- Supporting with maintaining, building and reviewing deal models.
- Support with pricing modelling for new products and evaluating ad-hoc bespoke pricing requests.
- Supporting the finance team with other ad-hoc commercial related activities.
**Your experience and background**:
Must have:
- Degree or equivalent in Business, Finance, Accounting or highly analytical field.
- Commercial mindset.
- Excellent critical thinking and creative problem solving skills.
- Ability to think creatively and build financial models from scratch.
- Excellent analytical skills, including the ability to tell the story behind numbers.
- Experience in setting commercial terms for deals.
- High proficiency in the use of Microsoft Excel.
- Strong attention to detail.
- Ability to manage multiple competing priorities simultaneously and to completion.
- Excellent command of verbal, written and interpersonal communication in English.
- Minimum of 5 years of experience in a similar role.
Preferred:
- Knowledge in the Payments industry, including card schemes, issuing and acquiring would be considered a plus.
- Experience in using analytical tools such as Power BI.
- Experience in deals desk, management consulting, strategy consulting or FP&A.
**Benefits of working at Weavr**
**Our Culture**
We are unashamedly geeky. We prefer smart to big. We don’t see borders and barriers, we see connections and bridges. We are dedicated to helping ‘makers’ of all size or stripe succeed. The community of makers that we’re empowering is big and diverse, so there’s place for all types in our team - but it’s a team. What matters are our values: create value through simplification, be accessible and collaborative, and be open to change. That’s as true of our products as it is of how we work.
**Commitment to diversity & inclusion**
All qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability. We are a diverse and inclusive team and we actively seek to recruit people with different backgrounds and experiences.
This advertiser has chosen not to accept applicants from your region.
0
Strategy & Business Intelligence Manager
Weavr
Posted today
Job Viewed
Job Description
We are looking to recruit a Strategy & Business Intelligence Manager to a small but growing finance function. This business is high-growth, fast-paced and dynamic and as a result are now looking for a driven and enthusiastic Strategy & Business Intelligence Manager who fits into our team ethos. The role will be broad and varied allowing you the opportunity to work with senior stakeholders and play a key role in financial and deal modelling and analysis across this growing group.
**Key Responsibilities**:
- Running and building on the current revenue forecasting model.
- Work closely with the account management, product, marketing and commercial teams to analyse revenue driving data, provide commercial insight and identify underlying trends to support strategic decision-making.
- Developing dashboards for analysis and reporting of revenue related data.
- Assist in developing meaningful KPIs and metrics.
- Monitoring, interpreting and reporting of metrics and KPIs against targets and identifying corrective action where necessary.
- Supporting with maintaining, building and reviewing deal models.
- Support with pricing modelling for new products and evaluating ad-hoc bespoke pricing requests.
- Supporting the finance team with other ad-hoc commercial related activities.
**Your experience and background**:
Must have:
- Degree or equivalent in Business, Finance, Accounting or highly analytical field.
- Commercial mindset.
- Excellent critical thinking and creative problem solving skills.
- Ability to think creatively and build financial models from scratch.
- Excellent analytical skills, including the ability to tell the story behind numbers.
- Experience in setting commercial terms for deals.
- High proficiency in the use of Microsoft Excel.
- Strong attention to detail.
- Ability to manage multiple competing priorities simultaneously and to completion.
- Excellent command of verbal, written and interpersonal communication in English.
- Minimum of 5 years of experience in a similar role.
Preferred:
- Knowledge in the Payments industry, including card schemes, issuing and acquiring would be considered a plus.
- Experience in using analytical tools such as Power BI.
- Experience in deals desk, management consulting, strategy consulting or FP&A.
**Benefits of working at Weavr**
**Our Culture**
We are unashamedly geeky. We prefer smart to big. We don’t see borders and barriers, we see connections and bridges. We are dedicated to helping ‘makers’ of all size or stripe succeed. The community of makers that we’re empowering is big and diverse, so there’s place for all types in our team - but it’s a team. What matters are our values: create value through simplification, be accessible and collaborative, and be open to change. That’s as true of our products as it is of how we work.
**Commitment to diversity & inclusion**
All qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability. We are a diverse and inclusive team and we actively seek to recruit people with different backgrounds and experiences.
**Key Responsibilities**:
- Running and building on the current revenue forecasting model.
- Work closely with the account management, product, marketing and commercial teams to analyse revenue driving data, provide commercial insight and identify underlying trends to support strategic decision-making.
- Developing dashboards for analysis and reporting of revenue related data.
- Assist in developing meaningful KPIs and metrics.
- Monitoring, interpreting and reporting of metrics and KPIs against targets and identifying corrective action where necessary.
- Supporting with maintaining, building and reviewing deal models.
- Support with pricing modelling for new products and evaluating ad-hoc bespoke pricing requests.
- Supporting the finance team with other ad-hoc commercial related activities.
**Your experience and background**:
Must have:
- Degree or equivalent in Business, Finance, Accounting or highly analytical field.
- Commercial mindset.
- Excellent critical thinking and creative problem solving skills.
- Ability to think creatively and build financial models from scratch.
- Excellent analytical skills, including the ability to tell the story behind numbers.
- Experience in setting commercial terms for deals.
- High proficiency in the use of Microsoft Excel.
- Strong attention to detail.
- Ability to manage multiple competing priorities simultaneously and to completion.
- Excellent command of verbal, written and interpersonal communication in English.
- Minimum of 5 years of experience in a similar role.
Preferred:
- Knowledge in the Payments industry, including card schemes, issuing and acquiring would be considered a plus.
- Experience in using analytical tools such as Power BI.
- Experience in deals desk, management consulting, strategy consulting or FP&A.
**Benefits of working at Weavr**
**Our Culture**
We are unashamedly geeky. We prefer smart to big. We don’t see borders and barriers, we see connections and bridges. We are dedicated to helping ‘makers’ of all size or stripe succeed. The community of makers that we’re empowering is big and diverse, so there’s place for all types in our team - but it’s a team. What matters are our values: create value through simplification, be accessible and collaborative, and be open to change. That’s as true of our products as it is of how we work.
**Commitment to diversity & inclusion**
All qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability. We are a diverse and inclusive team and we actively seek to recruit people with different backgrounds and experiences.
This advertiser has chosen not to accept applicants from your region.
1
Strategy & Business Intelligence Manager
Weavr
Posted today
Job Viewed
Job Description
We are looking to recruit a Strategy & Business Intelligence Manager to a small but growing finance function. This business is high-growth, fast-paced and dynamic and as a result are now looking for a driven and enthusiastic Strategy & Business Intelligence Manager who fits into our team ethos. The role will be broad and varied allowing you the opportunity to work with senior stakeholders and play a key role in financial and deal modelling and analysis across this growing group.
**Key Responsibilities**:
- Running and building on the current revenue forecasting model.
- Work closely with the account management, product, marketing and commercial teams to analyse revenue driving data, provide commercial insight and identify underlying trends to support strategic decision-making.
- Developing dashboards for analysis and reporting of revenue related data.
- Assist in developing meaningful KPIs and metrics.
- Monitoring, interpreting and reporting of metrics and KPIs against targets and identifying corrective action where necessary.
- Supporting with maintaining, building and reviewing deal models.
- Support with pricing modelling for new products and evaluating ad-hoc bespoke pricing requests.
- Supporting the finance team with other ad-hoc commercial related activities.
**Your experience and background**:
Must have:
- Degree or equivalent in Business, Finance, Accounting or highly analytical field.
- Commercial mindset.
- Excellent critical thinking and creative problem solving skills.
- Ability to think creatively and build financial models from scratch.
- Excellent analytical skills, including the ability to tell the story behind numbers.
- Experience in setting commercial terms for deals.
- High proficiency in the use of Microsoft Excel.
- Strong attention to detail.
- Ability to manage multiple competing priorities simultaneously and to completion.
- Excellent command of verbal, written and interpersonal communication in English.
- Minimum of 5 years of experience in a similar role.
Preferred:
- Knowledge in the Payments industry, including card schemes, issuing and acquiring would be considered a plus.
- Experience in using analytical tools such as Power BI.
- Experience in deals desk, management consulting, strategy consulting or FP&A.
**Benefits of working at Weavr**
**Our Culture**
We are unashamedly geeky. We prefer smart to big. We don’t see borders and barriers, we see connections and bridges. We are dedicated to helping ‘makers’ of all size or stripe succeed. The community of makers that we’re empowering is big and diverse, so there’s place for all types in our team - but it’s a team. What matters are our values: create value through simplification, be accessible and collaborative, and be open to change. That’s as true of our products as it is of how we work.
**Commitment to diversity & inclusion**
All qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability. We are a diverse and inclusive team and we actively seek to recruit people with different backgrounds and experiences.
**Key Responsibilities**:
- Running and building on the current revenue forecasting model.
- Work closely with the account management, product, marketing and commercial teams to analyse revenue driving data, provide commercial insight and identify underlying trends to support strategic decision-making.
- Developing dashboards for analysis and reporting of revenue related data.
- Assist in developing meaningful KPIs and metrics.
- Monitoring, interpreting and reporting of metrics and KPIs against targets and identifying corrective action where necessary.
- Supporting with maintaining, building and reviewing deal models.
- Support with pricing modelling for new products and evaluating ad-hoc bespoke pricing requests.
- Supporting the finance team with other ad-hoc commercial related activities.
**Your experience and background**:
Must have:
- Degree or equivalent in Business, Finance, Accounting or highly analytical field.
- Commercial mindset.
- Excellent critical thinking and creative problem solving skills.
- Ability to think creatively and build financial models from scratch.
- Excellent analytical skills, including the ability to tell the story behind numbers.
- Experience in setting commercial terms for deals.
- High proficiency in the use of Microsoft Excel.
- Strong attention to detail.
- Ability to manage multiple competing priorities simultaneously and to completion.
- Excellent command of verbal, written and interpersonal communication in English.
- Minimum of 5 years of experience in a similar role.
Preferred:
- Knowledge in the Payments industry, including card schemes, issuing and acquiring would be considered a plus.
- Experience in using analytical tools such as Power BI.
- Experience in deals desk, management consulting, strategy consulting or FP&A.
**Benefits of working at Weavr**
**Our Culture**
We are unashamedly geeky. We prefer smart to big. We don’t see borders and barriers, we see connections and bridges. We are dedicated to helping ‘makers’ of all size or stripe succeed. The community of makers that we’re empowering is big and diverse, so there’s place for all types in our team - but it’s a team. What matters are our values: create value through simplification, be accessible and collaborative, and be open to change. That’s as true of our products as it is of how we work.
**Commitment to diversity & inclusion**
All qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability. We are a diverse and inclusive team and we actively seek to recruit people with different backgrounds and experiences.
This advertiser has chosen not to accept applicants from your region.
2
Sr. Business Management Staff Manager NAFT Cluster
Cairo, Al Qahirah
GE Vernova
Posted 20 days ago
Job Viewed
Job Description
**Job Description Summary**
Responsible for project operations and programs support including standardization, quality management, document management, methods creation and maintenance, process improvement and tools for the project management function. Impacts the team's ability to achieve service, quality and timeliness of objectives. The role is subject to operating policy objectives. There is moderate autonomy within the role. High levels of operational judgment are required to achieve outcomes required.
**Job Description**
**Responsibilities**
+ Responsible for the overall project operations in defined units according to geographical, legal and industrial setup and conditions within schedule and budget allocations, in full coordination with the local Project teams.
+ Responsible for overall coordination with technical teams on site or outside to allocate resources, clarify technical issues etc.
+ Responsible for the overall coordination and interface with customers and other contractors for timely execution of all project activities, either directly or by delegating to the concerned team member.
+ Responsible for the implementation of all required processes (including project reviews, financial, operational, HR, quality, safety, management reporting) and reporting of activities and all required indicators in the local unit.
+ Responsible for follow up of ITO activities in the designated territory, liaising with commercial, technical tendering, key accounts and customers, channels.
+ Implementation of Project operational activities including Sales & GM Push, BCR, OTD, PMH implementation, MPR/PER/QSPR,CER, E-CoPQ, PM Certification, Gate reviews, project closing & KPI in the local unit.
+ Direct all project teams/local operations delivery resources to define, plan and implement the contractual project delivery activities of the Unit in accordance with the Global SAS guidelines and policies, with the objective of achieving the Clusters sales turnover, operating income and cash targets.
**Required Qualifications**
+ University degree in Engineering or related discipline
+ 10 years minimum relevant experience in International activities for multi-disciplinary projects with a sound appreciation of the technical and contractual requirements of the project
+ 10 years minimum relevant experience in operation management with team management expertise.
+ Prior work experience in North Africa region of destination.
+ Ability to lead, manage and organize multiple teams and activities, as well as required staffing, development and training plan for the different teams.
+ Skilled in planning, resource management, financial and legal/contractual aspects of project management
+ Good oral / written communication skills in English.
+ Ability and willingness to travel across the region without limitation.
**Desired Qualifications:**
+ An understanding and appreciation of International Standards (e.g. IEC) as well as local client preferences / practices.
+ Knowledge of Electrical networks and technology used in related Grid Automation projects (Substation Automation comprising of Protection and Control, Telecom, Monitoring & Diagnostics associated engineering and site services.)
+ Time and resource management skills.
+ Extensive knowledge of key customer process in the country of project
+ Health, Safety & Environmental requirements for design and construction activities both in region.
+ Extensive knowledge of Project Management, Engineering, Supply Chain, Site Construction processes, Company's Customer base and Suppliers base. World-wide project management and commercial negotiating expertise
**Additional Information**
**Relocation Assistance Provided:** No
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Responsible for project operations and programs support including standardization, quality management, document management, methods creation and maintenance, process improvement and tools for the project management function. Impacts the team's ability to achieve service, quality and timeliness of objectives. The role is subject to operating policy objectives. There is moderate autonomy within the role. High levels of operational judgment are required to achieve outcomes required.
**Job Description**
**Responsibilities**
+ Responsible for the overall project operations in defined units according to geographical, legal and industrial setup and conditions within schedule and budget allocations, in full coordination with the local Project teams.
+ Responsible for overall coordination with technical teams on site or outside to allocate resources, clarify technical issues etc.
+ Responsible for the overall coordination and interface with customers and other contractors for timely execution of all project activities, either directly or by delegating to the concerned team member.
+ Responsible for the implementation of all required processes (including project reviews, financial, operational, HR, quality, safety, management reporting) and reporting of activities and all required indicators in the local unit.
+ Responsible for follow up of ITO activities in the designated territory, liaising with commercial, technical tendering, key accounts and customers, channels.
+ Implementation of Project operational activities including Sales & GM Push, BCR, OTD, PMH implementation, MPR/PER/QSPR,CER, E-CoPQ, PM Certification, Gate reviews, project closing & KPI in the local unit.
+ Direct all project teams/local operations delivery resources to define, plan and implement the contractual project delivery activities of the Unit in accordance with the Global SAS guidelines and policies, with the objective of achieving the Clusters sales turnover, operating income and cash targets.
**Required Qualifications**
+ University degree in Engineering or related discipline
+ 10 years minimum relevant experience in International activities for multi-disciplinary projects with a sound appreciation of the technical and contractual requirements of the project
+ 10 years minimum relevant experience in operation management with team management expertise.
+ Prior work experience in North Africa region of destination.
+ Ability to lead, manage and organize multiple teams and activities, as well as required staffing, development and training plan for the different teams.
+ Skilled in planning, resource management, financial and legal/contractual aspects of project management
+ Good oral / written communication skills in English.
+ Ability and willingness to travel across the region without limitation.
**Desired Qualifications:**
+ An understanding and appreciation of International Standards (e.g. IEC) as well as local client preferences / practices.
+ Knowledge of Electrical networks and technology used in related Grid Automation projects (Substation Automation comprising of Protection and Control, Telecom, Monitoring & Diagnostics associated engineering and site services.)
+ Time and resource management skills.
+ Extensive knowledge of key customer process in the country of project
+ Health, Safety & Environmental requirements for design and construction activities both in region.
+ Extensive knowledge of Project Management, Engineering, Supply Chain, Site Construction processes, Company's Customer base and Suppliers base. World-wide project management and commercial negotiating expertise
**Additional Information**
**Relocation Assistance Provided:** No
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
This advertiser has chosen not to accept applicants from your region.
3
HR Business Partner - Operations
Beyti Egypt
Posted today
Job Viewed
Job Description
Support the Talent team in recruitment process including screening / selection of resumes for appropriateness of skills, experience and knowledge.
- Responsible of exit interviews for Operations team.
- Conduct employee onboarding and help organize training & development initiatives.
- Provide support to employees in various HR-related topics and resolve any issues that may arise.
- Promote HR programs to create an efficient and conflict-free workplace.
- Assist in the implementation of human resource policies.
- Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates.
- Enhance job satisfaction by resolving issues promptly and organizing team building.
- Responsible of calibrating with different stakeholders to support in the implementation of the Recognition program.
- Flag development needs identified to the Talent team.
- Suggest improvement solutions that contribute in process enhancement.
**Skills**:
- BSc in Human Resources or relevant field.
- 3-5 years of experience.
- Excellent command of English.
- MS Office & Excel knowledge.
- Interpersonal and Communication skills.
- Responsible of exit interviews for Operations team.
- Conduct employee onboarding and help organize training & development initiatives.
- Provide support to employees in various HR-related topics and resolve any issues that may arise.
- Promote HR programs to create an efficient and conflict-free workplace.
- Assist in the implementation of human resource policies.
- Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates.
- Enhance job satisfaction by resolving issues promptly and organizing team building.
- Responsible of calibrating with different stakeholders to support in the implementation of the Recognition program.
- Flag development needs identified to the Talent team.
- Suggest improvement solutions that contribute in process enhancement.
**Skills**:
- BSc in Human Resources or relevant field.
- 3-5 years of experience.
- Excellent command of English.
- MS Office & Excel knowledge.
- Interpersonal and Communication skills.
This advertiser has chosen not to accept applicants from your region.
4
Operations Manager
CSG Talent
Posted today
Job Viewed
Job Description
This role follows a refresh of a few aspects of the mine which allows this person to come in and really take hold of this world class operation. This **Operations Manager **opportunity will be **FIFO basis from point-of-hire**.
The ideal Operations Manager, will report into the MD and will be a proficient Mining Operations Manager / General Manager with excellent initiative and a track record of managing an operating tier-1 mine in challenging locations:
- Responsible for all operational aspects of the business.
- Manage personnel on site across mining, ops and maintenance
- Strong management and leadership skills with a high degree of accountability
- Demonstrate good working knowledge and experience in developing and implementing strategic plans, management policies, strategies and systems
- Establish, in conjunction with the Section Managers, the production strategy
- Ensure the ongoing operation and proving-up of mineral reserves
- Excellent interpersonal, communication and consultative skills with the ability to interact with Management, employees, and all stakeholders.
- Strong financial acumen including budgeting and forecasting
- A proven track record in improving all mining processes
- Have full responsibility for the direction, management and development of the ongoing projects of the construction and mine development.
- Direct and manage the full operations of the mine
- Manage and optimise by providing leadership, guidance and coordination to Department Managers
- Responsible for ensuring that necessary new systems and processes are put into place across the project and teams to ensure the success and profitability of the business unit
**Requirements: Qualification and Skill**:
- 15 -20 years experience in mining operations (at least ten years in management)
- Mining related qualification and management skills
- Has overseen a large scale underground operation with satellite pits
- A fantastic grasp of open pit and underground production
- Proven experience managing an operation in an expat setting whilst training and mentoring the team.
- Up to date knowledge of open pit mining technology and heavy production equipment.
- Demonstrated success as an effective leader.
- Proven ability to deliver results and act as a developer of top-level operational principles for a multicultural workforce
The ideal Operations Manager, will report into the MD and will be a proficient Mining Operations Manager / General Manager with excellent initiative and a track record of managing an operating tier-1 mine in challenging locations:
- Responsible for all operational aspects of the business.
- Manage personnel on site across mining, ops and maintenance
- Strong management and leadership skills with a high degree of accountability
- Demonstrate good working knowledge and experience in developing and implementing strategic plans, management policies, strategies and systems
- Establish, in conjunction with the Section Managers, the production strategy
- Ensure the ongoing operation and proving-up of mineral reserves
- Excellent interpersonal, communication and consultative skills with the ability to interact with Management, employees, and all stakeholders.
- Strong financial acumen including budgeting and forecasting
- A proven track record in improving all mining processes
- Have full responsibility for the direction, management and development of the ongoing projects of the construction and mine development.
- Direct and manage the full operations of the mine
- Manage and optimise by providing leadership, guidance and coordination to Department Managers
- Responsible for ensuring that necessary new systems and processes are put into place across the project and teams to ensure the success and profitability of the business unit
**Requirements: Qualification and Skill**:
- 15 -20 years experience in mining operations (at least ten years in management)
- Mining related qualification and management skills
- Has overseen a large scale underground operation with satellite pits
- A fantastic grasp of open pit and underground production
- Proven experience managing an operation in an expat setting whilst training and mentoring the team.
- Up to date knowledge of open pit mining technology and heavy production equipment.
- Demonstrated success as an effective leader.
- Proven ability to deliver results and act as a developer of top-level operational principles for a multicultural workforce
This advertiser has chosen not to accept applicants from your region.
5
Operations Manager
Orange Business
Posted today
Job Viewed
Job Description
**About the role**:
- Share experience and knowledge within the team by providing day-to-day guidance and
coaching
- Act as the level 1 escalation point for the team
- Responsible with the management to monitor team performance in technical and non
- technical aspects throughout the half
- Perform regular analysis of the team’s work through daily reviews in preparation of the team’s
monthly scorecards to be delivered by the 15th of the following month
- Ensure that the team’s work is managed with the appropriate priority and that the load is
rightly distributed among team members on duty
- Owns complex issues in the team and lead improvement plans accordingly
- Lead the technical knowledge and skills enhancement & training plans with the support of the
team seniors
- Engage in crisis management activities and post crisis reviews when needed
- Responsible for leading the newcomers induction through the induction program with the
involvement of other team members
- Responsible for the team’s knowledge management and its regular update
- Responsible for new customers and new services/offers handover to operation along with the
seniors within the team
- Create, validate and update documents created to support the team
- Attend regular meetings with team members, management and other team stakeholders
when needed
- Represent the service desk in regular service reviews with the account team and customer
contacts
- Perform regular analysis on the team KPIs, communicate them to team members and initiate
ways to improve them
- Prepare the roster of the team and perform changes during the month
- Undertake tasks assigned by management
**About you**:
Excellent communication, interpersonal, organizational and presentation skills
- Good leadership and conflict resolution skills
- Good consulting, coaching and problem solving skills
- Ability to demonstrate emotional intelligence and communicate effectively to team members
- Able to work efficiently and independently to meet deadlines
- Able to understand complex customer infrastructure and has a good understanding of
services offered
- Ability to work under pressure and deal with multiple tasks
**Additional information**:
Qualifications:
- Bachelor Degree in telecommunication engineering or computer science
- Fluent in English
- Solid knowledge on the technologies supported by the team
- Solid knowledge of the ITIL framework and incident management procedures specifically
within OBS
- Minimum of 2 year related work experience in customer technical support or similar
organizations within telecom or IT industry
**Department**:
Global Delivery & Operations
L’ambition d’Orange Business est de devenir l’intégrateur réseaux et numérique de référence en Europe, en nous appuyant sur nos forces autour des solutions de connectivité nouvelle génération, du cloud et de la cybersécurité.
Nos 30 000 femmes et hommes présents dans 65 pays, dont chaque voix compte, sont tous animés par la même détermination et le même esprit d’équipe, pour construire les solutions digitales d’aujourd’hui et de demain et créer un impact positif pour nos clients, pour leurs salariés et pour la planète.
Nous offrons des opportunités passionnantes grâce à des projets innovants dans la data et le digital, le cloud, l’IA, la cybersécurité, l’IoT, ou encore le digital workspace et le big data.
- Venez vivre cette aventure avec nous !
**Contract**:
Regular
- Share experience and knowledge within the team by providing day-to-day guidance and
coaching
- Act as the level 1 escalation point for the team
- Responsible with the management to monitor team performance in technical and non
- technical aspects throughout the half
- Perform regular analysis of the team’s work through daily reviews in preparation of the team’s
monthly scorecards to be delivered by the 15th of the following month
- Ensure that the team’s work is managed with the appropriate priority and that the load is
rightly distributed among team members on duty
- Owns complex issues in the team and lead improvement plans accordingly
- Lead the technical knowledge and skills enhancement & training plans with the support of the
team seniors
- Engage in crisis management activities and post crisis reviews when needed
- Responsible for leading the newcomers induction through the induction program with the
involvement of other team members
- Responsible for the team’s knowledge management and its regular update
- Responsible for new customers and new services/offers handover to operation along with the
seniors within the team
- Create, validate and update documents created to support the team
- Attend regular meetings with team members, management and other team stakeholders
when needed
- Represent the service desk in regular service reviews with the account team and customer
contacts
- Perform regular analysis on the team KPIs, communicate them to team members and initiate
ways to improve them
- Prepare the roster of the team and perform changes during the month
- Undertake tasks assigned by management
**About you**:
Excellent communication, interpersonal, organizational and presentation skills
- Good leadership and conflict resolution skills
- Good consulting, coaching and problem solving skills
- Ability to demonstrate emotional intelligence and communicate effectively to team members
- Able to work efficiently and independently to meet deadlines
- Able to understand complex customer infrastructure and has a good understanding of
services offered
- Ability to work under pressure and deal with multiple tasks
**Additional information**:
Qualifications:
- Bachelor Degree in telecommunication engineering or computer science
- Fluent in English
- Solid knowledge on the technologies supported by the team
- Solid knowledge of the ITIL framework and incident management procedures specifically
within OBS
- Minimum of 2 year related work experience in customer technical support or similar
organizations within telecom or IT industry
**Department**:
Global Delivery & Operations
L’ambition d’Orange Business est de devenir l’intégrateur réseaux et numérique de référence en Europe, en nous appuyant sur nos forces autour des solutions de connectivité nouvelle génération, du cloud et de la cybersécurité.
Nos 30 000 femmes et hommes présents dans 65 pays, dont chaque voix compte, sont tous animés par la même détermination et le même esprit d’équipe, pour construire les solutions digitales d’aujourd’hui et de demain et créer un impact positif pour nos clients, pour leurs salariés et pour la planète.
Nous offrons des opportunités passionnantes grâce à des projets innovants dans la data et le digital, le cloud, l’IA, la cybersécurité, l’IoT, ou encore le digital workspace et le big data.
- Venez vivre cette aventure avec nous !
**Contract**:
Regular
This advertiser has chosen not to accept applicants from your region.
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6
Sales Operations Manager
NAOS Marketing
Posted today
Job Viewed
Job Description
NAOS Marketing is looking to hire a **Sales Operations Manager** with at least five years of experience managing a sales team and with E-Payments / E-commerce background.
**Responsibilities**:
- Be the prime point of contact between the sales department and other company departments,
- Manage the sales team onboarding,
- Act as the business partner to the sales team: manage their requests, monitor the Merchants’ complaints and handle the response from the related department, run the daily merchants’ inquiries and sales team routs creation and updates,
- Conduct the reports for the Head of Sales and the Operations consultant,
- Collect and report sales violations,
- Manage the Merchants' onboarding across Egypt (data validation, contracts collection, archiving),
- Follow up with the finance operations implemented by the Merchants,
- Follow up with the sales team daily TRX- onboarding, and revise the daily installments and collection reports with the Sales Managers,
- Manage the SMS announcements to the Teams and Merchants groups,
- Perform the TRX’s, orders & data extraction as per sales request.
**Job requirements**
- BSC. Degree - preferred Business Administration.
- At least five years as Sales Operations Manager dealing with E-Payments / E-commerce.
Salary is negotiable and will be communicated after the interview.
**Responsibilities**:
- Be the prime point of contact between the sales department and other company departments,
- Manage the sales team onboarding,
- Act as the business partner to the sales team: manage their requests, monitor the Merchants’ complaints and handle the response from the related department, run the daily merchants’ inquiries and sales team routs creation and updates,
- Conduct the reports for the Head of Sales and the Operations consultant,
- Collect and report sales violations,
- Manage the Merchants' onboarding across Egypt (data validation, contracts collection, archiving),
- Follow up with the finance operations implemented by the Merchants,
- Follow up with the sales team daily TRX- onboarding, and revise the daily installments and collection reports with the Sales Managers,
- Manage the SMS announcements to the Teams and Merchants groups,
- Perform the TRX’s, orders & data extraction as per sales request.
**Job requirements**
- BSC. Degree - preferred Business Administration.
- At least five years as Sales Operations Manager dealing with E-Payments / E-commerce.
Salary is negotiable and will be communicated after the interview.
This advertiser has chosen not to accept applicants from your region.
7
Community Operations Manager
Sahl
Posted today
Job Viewed
Job Description
Sahl is an exciting fin-tech company that aims to change the way people handle their day-to-day finances. We are obsessed with our customer satisfaction and the ability to maintain a culture that is eager to improve the status quo at the heart.
Being part of Sahl, we expect you to take ownership in what you do and help us solve complex problems, with an aim to make a difference in people’s lives. You can expect an open culture that is goal-driven, encourages collaboration and eagerness to learn day in and day out.
Sahl acts as a bill payment aggregator that enables users to manage their electricity and telecom services from their mobile phones. It is worthy to note that Sahl provides a novel technology that enables customers to top-up their prepaid electricity meters at any time from the comfort of their homes. The team is looking for talented and passionate people to create innovative and seamless payment experiences for the customers.
**About the Team**
Community Operations is leading how Sahl communicates with the customer and partner engagements. The team you will join has a mission to make customer experience our #1 objective. Join us in championing this mission.
**This Position is Responsible For**
- Listen attentively to the voice of Sahl's community and provide actionable insights to improve the experience of our customers
- Lead multiple teams by working closely with CommOps representatives and team-leaders
- Dive deep into the numbers and make data-driven decisions and continuous process improvements to deliver a consistent world-class customer experience
- Build and encourage the right culture within the team
- Handle expectations of business leaders and take on difficult conversations, which might involve suggesting alternatives or shifting the current direction
- Lead multiple high priority projects and initiatives effectively. Be flexible and adaptable in a fast and constantly evolving environment
- 3 - 6 years of working experience in community operations
- Demonstrated experience in managing people
- Experience leading multiple projects and programs
- Ability to exercise judgment and resolve difficult problems
- Strong verbal and written communicator: must effectively communicate with technical and non-technical people
- Ability to show high standards for your performance, and your team's performance
Being part of Sahl, we expect you to take ownership in what you do and help us solve complex problems, with an aim to make a difference in people’s lives. You can expect an open culture that is goal-driven, encourages collaboration and eagerness to learn day in and day out.
Sahl acts as a bill payment aggregator that enables users to manage their electricity and telecom services from their mobile phones. It is worthy to note that Sahl provides a novel technology that enables customers to top-up their prepaid electricity meters at any time from the comfort of their homes. The team is looking for talented and passionate people to create innovative and seamless payment experiences for the customers.
**About the Team**
Community Operations is leading how Sahl communicates with the customer and partner engagements. The team you will join has a mission to make customer experience our #1 objective. Join us in championing this mission.
**This Position is Responsible For**
- Listen attentively to the voice of Sahl's community and provide actionable insights to improve the experience of our customers
- Lead multiple teams by working closely with CommOps representatives and team-leaders
- Dive deep into the numbers and make data-driven decisions and continuous process improvements to deliver a consistent world-class customer experience
- Build and encourage the right culture within the team
- Handle expectations of business leaders and take on difficult conversations, which might involve suggesting alternatives or shifting the current direction
- Lead multiple high priority projects and initiatives effectively. Be flexible and adaptable in a fast and constantly evolving environment
- 3 - 6 years of working experience in community operations
- Demonstrated experience in managing people
- Experience leading multiple projects and programs
- Ability to exercise judgment and resolve difficult problems
- Strong verbal and written communicator: must effectively communicate with technical and non-technical people
- Ability to show high standards for your performance, and your team's performance
This advertiser has chosen not to accept applicants from your region.
8
Travel Operations Manager
Cairo, Al Qahirah
DEALS HR & Recruitment Consultants
Posted today
Job Viewed
Job Description
**Employment Type**
- Full Time
**Rank Requested**
**Gender**
**Location**
- Egypt
**City**
- Cairo
**Residence**
- Nasr City
**Salary**
- negotiable / month
**Transportation**
- NOT AVAILABLE / month
**Benefits**
- social, medical, Bonus
**Working hours**
- From 10 To 6
**Days off**
- 2
**Requirments**
**Age**
- From 30 To 42 Year(s)
**Spoken Languages**
- Arabic - Excellent
- English - Excellent
**Computer Skills**
**Years of experience**
- Min 8 Max 12 Year(s)
**Car**
- Any
**Woman's Veild**
- Any
- Job Description:
Will be in charge of providing inspired leadership for the operation of one of our organization's lines of business, which involves making important policy and strategic decisions, as well as the development and implementation of operational policies and procedures. You will also be assisting our Human Resources department with recruiting, when necessary, and help promote a company culture that encourages morale and performance
Job Requirements
-
Minimum Experience: 8+ Years as a Tour Operator.
- Minimum Experience: 6+ Years as an aviation ticketing agent
- Managing Travel Operation Team members ( International / Domestic & Honeymoon )
- Supervising & Auditing all operation team members files & deals
- Handling & managing business relations with hotels, suppliers and negotiating rates.
- Handling traveler’s feedback collection & Complaints.
- Excellent English and Arabic language skills (Speaking and Writing).
- Excellent computer skills.
Main Responsibilities:
-
Managing Travel Operation Team members ( International / Domestic & Honeymoon )
- Supervising & Auditing all operation team members files & deals
- Handling traveler’s feedback collection & Complaints.
- Develop, implement, and review operational policies and procedures.
- Help promote a company culture that encourages top performance and high morale.
- Oversee budgeting, reporting, planning, and auditing.
- Work with marketing team in promoting our travel packages
- Work with the board of directors to determine values and mission, and plan for short and long-term goals.
- Identify and address problems and opportunities for the company.
- Build alliances and partnerships with other organizations.
- Support worker communication with the management team.
- Managing all finances coordination ( Invoices / PO/ refunds & Ticket issuing )
- Full Time
**Rank Requested**
**Gender**
**Location**
- Egypt
**City**
- Cairo
**Residence**
- Nasr City
**Salary**
- negotiable / month
**Transportation**
- NOT AVAILABLE / month
**Benefits**
- social, medical, Bonus
**Working hours**
- From 10 To 6
**Days off**
- 2
**Requirments**
**Age**
- From 30 To 42 Year(s)
**Spoken Languages**
- Arabic - Excellent
- English - Excellent
**Computer Skills**
**Years of experience**
- Min 8 Max 12 Year(s)
**Car**
- Any
**Woman's Veild**
- Any
- Job Description:
Will be in charge of providing inspired leadership for the operation of one of our organization's lines of business, which involves making important policy and strategic decisions, as well as the development and implementation of operational policies and procedures. You will also be assisting our Human Resources department with recruiting, when necessary, and help promote a company culture that encourages morale and performance
Job Requirements
-
Minimum Experience: 8+ Years as a Tour Operator.
- Minimum Experience: 6+ Years as an aviation ticketing agent
- Managing Travel Operation Team members ( International / Domestic & Honeymoon )
- Supervising & Auditing all operation team members files & deals
- Handling & managing business relations with hotels, suppliers and negotiating rates.
- Handling traveler’s feedback collection & Complaints.
- Excellent English and Arabic language skills (Speaking and Writing).
- Excellent computer skills.
Main Responsibilities:
-
Managing Travel Operation Team members ( International / Domestic & Honeymoon )
- Supervising & Auditing all operation team members files & deals
- Handling traveler’s feedback collection & Complaints.
- Develop, implement, and review operational policies and procedures.
- Help promote a company culture that encourages top performance and high morale.
- Oversee budgeting, reporting, planning, and auditing.
- Work with marketing team in promoting our travel packages
- Work with the board of directors to determine values and mission, and plan for short and long-term goals.
- Identify and address problems and opportunities for the company.
- Build alliances and partnerships with other organizations.
- Support worker communication with the management team.
- Managing all finances coordination ( Invoices / PO/ refunds & Ticket issuing )
This advertiser has chosen not to accept applicants from your region.
9