131 Bnb Assistant jobs in Egypt

• Greeting and thanking guests in a sincere, friendly manner.
• Posting charges to appropriate guest accounts.
• Anticipating and addressing guests' needs, and resolving their problems and complaints.
• Operating switchboard and assisting with inquiries.
• Collaborating and communicating with others to ensure guest satisfaction.
• Complying with company procedures and safety policies.
• Performing duties on a daily checklist

Requirements:

• 1+ years of front desk agent experience preferred.
• Well-groomed, professional appearance.
• Outstanding written and verbal communication skills.
• Team player.
• Fluent in English
• Available to work shifts, over weekends, and on public holidays.

Job Type: Full-time

Pay: E£8, E£9,500.00 per month

Job Description
We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.

As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-

• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
• Demonstrate a complete understanding of the hotel's policies, procedures and service standards and have full knowledge of the hotel facilities and happenings

Skills
Education, Qualifications & Experiences
You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.

Knowledge & Competencies
The ideal candidate will be customer driven and an extremely proactive and 'switched on' personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-

Understanding the Job

Taking Responsibility

Recognizing Differences

Customer Focus

Adaptability

Teamwork

About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.

• About the role:
• Greets guests and escorts them to their rooms
• Delivers luggage to room upon check-in and picks up luggage from room upon departure,
• moving the luggage to storage or the Front Drive.
• Maintains proper records of deliveries and pick-ups. (40%) Handles all guest interactions with the highest level of hospitality and professionalism,
• accommodating special requests whenever possible; resolves customer complaints,
• assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
• (20%) Greets all guest passing through lobby and offers them assistance. (10%). Complies with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• (10%) Works harmoniously and professionally with co-workers and supervisors. (10%) Performs shoeshine service; picking up shoes from guest room, cleaning and polishing them and returning them to the guest. (5%) Performs errands for guests and the hotel that may require local travel off of the hotel property. (5%)

What you will do

• Provides a high level of cleanliness in the lobby and luggage storage room.
• Assists guests at the Concierge Desk.
• Assist with responsibilities and duties in the absence or heavy volume in the areas of Door Staff and Valet Staff.

What You Bring

• Minimum level of hospitality experience is required prefer with previous experience in 5stars luxury hotel
• Good level of English skills reading speaking and writing
• Body physically condition in good shape is prefer
• Ability to work different shift

What We Offer

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

We're Hiring: Receptionist at SoftTrend

SoftTrend is looking for a presentable, professional, and reliable Receptionist to join our team in Maadi. If you're organized, friendly, and fluent in English, this could be the perfect opportunity for you.

Requirements:

Fluent English (spoken and written)

1-7 years of experience in a receptionist or front desk role

Strong communication and multitasking skills

Location: Maadi

To apply, WhatsApp:

Job Type: Full-time

Position :
Front Desk & Admissions Specialist

Location :
El Khamayel, Sheikh Zayed City

Working days & hours :
Sunday to Thursday 8:00 AM to 4:00 PM

Responsibilities :

• Respond to all parent inquiries regarding admissions.
• Provide information about the nursery's programs, policies, and procedures.
• Guide parents through the entire admissions and enrollment process
• Assist with application submissions and document collection.
• Coordinate and conduct nursery tours for prospective families
• Follow up on fee payments, ensuring they are made within set due dates.
• Keep an accurate communication with parent about payment due dates and the accounting office regarding all payments done or, any approved exceptions or payment plans.
• Address and resolve parent concerns or issues in a timely and professional manner.
• Maintain a positive image of the nursery in all interactions
• Conduct regular check-ins with enrolled families to ensure their needs are met.

Role Description

This is a full-time on-site role located in Cairo for a Front Desk position. The Front Desk role will involve day-to-day tasks including greeting visitors, managing phone calls, scheduling appointments, providing customer service, and performing various receptionist duties. The individual will also be responsible for managing office supplies and contributing to administrative tasks as needed.

Qualifications

• Strong Phone Etiquette and Receptionist Duties skills
• Exceptional Customer Service and Communication skills
• Proficiency in Computer Literacy
• Excellent organizational and multitasking abilities
• Previous experience in a similar role is beneficial
• High school diploma or equivalent is required; additional qualifications are a plus

Responsibilities:

• Answer, screen, and forward incoming phone calls.
• Maintain the reception area to ensure it is tidy, professional, and welcoming.
• Support internal meetings, events, and employee engagement activities.

Skills:

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Professional attitude and appearance.

• Bachelor's degree from any discipline.
• 1-3 years of relevant experience.
• Proven work experience as a Receptionist, Front Office Representative, or similar role is a plus
• Proficiency in English is a Must

Company Description

Gold's Gym Egypt is one of the leading fitness chains, offering world-class facilities, certified trainers, and a motivating environment to help people achieve their fitness goals.

Role Description

This is a full-time on-site role for a Front Desk position located in New Cairo ( Katamya Heights )at Gold's Gym Egypt. The Front Desk staff will be responsible for phone etiquette, receptionist duties, customer service, communication, and computer literacy tasks.

Qualifications

• Phone Etiquette, Receptionist Duties, and Customer Service skills
• Strong Communication skills
• Computer Literacy
• Ability to multitask and work in a fast-paced environment
• Experience in a similar role is a plus
• High school diploma or equivalent