15 Black Belt jobs in Egypt
Quality Management
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Role Summary:
The
Quality Management & Document Control Manager
is responsible for establishing, leading, and continuously improving the quality assurance and document control functions within the organization. This role ensures all localization outputs, workflows, and documentation meet both internal standards and client expectations, while driving a culture of operational excellence. The manager oversees the development, implementation, and continuous refinement of QA strategies and a secure, compliant document management system that supports scalability, traceability, and audit readiness.
Key Responsibilities:
Quality Assurance & Operational Excellence
- Develop and implement a comprehensive
QA strategy
aligned with business goals and client satisfaction objectives. - Set and monitor
quality KPIs
to drive performance improvement and operational efficiency. - Design and optimize
localization QA workflows
using industry best practices and automation tools. - Lead
process re-engineering and continuous improvement initiatives
using Lean, Six Sigma, or similar methodologies. - Oversee implementation of
corrective and preventive actions (CAPA)
to address quality deviations and recurring issues. - Conduct regular
quality reviews and audits
across localization projects and service lines. - Ensure
client-specific quality plans
are developed, implemented, and maintained. - Integrate
client feedback and LQA results
into QA processes for continuous service refinement. - Ensure compliance with
ISO 9001, ISO 17100
, and other applicable quality standards. - Collaborate with cross-functional teams (e.g., PM, Vendor Management, Sales) to ensure alignment with quality objectives.
Document Control
- Develop, implement, and maintain an
organization-wide document control system
to manage SOPs, workflows, templates, and version-controlled documentation. - Ensure
proper classification, approval, archiving, and retrieval
of all internal and client-related documents. - Maintain document control practices in compliance with
ISO and audit requirements
. - Conduct
regular reviews and audits
of documentation to ensure accuracy, consistency, and relevance. - Monitor document lifecycles and ensure periodic updates and revisions are carried out by process owners.
- Train and support teams in adhering to document control procedures and using document management systems (DMS).
- Ensure secure and role-based
access control and confidentiality
of sensitive documents.
Leadership & Reporting
- Supervise and mentor the QA & document control team, ensuring alignment with organizational goals.
- Set
team KPIs
, provide performance feedback, and promote a culture of accountability and growth. - Prepare
monthly and quarterly reports
on QA performance, document control compliance, and improvement initiatives. - Lead
training sessions and workshops
on quality assurance and document control practices. - Foster a culture of
excellence, collaboration, and continuous learning
across all teams.
Qualifications & Skills:
- Bachelor's degree in a related field (e.g., Linguistics, Business, Engineering);
MBA preferred - Certified
Quality Auditor (CQA)
,
Lean Six Sigma
or equivalent - Proven experience in
quality management and document control
, preferably within the
localization or language services industry - Deep understanding of
localization workflows
, quality metrics (LQA), and industry standards - Proficiency in
Translation Management Systems (TMS)
and QA tools - Experience with
document management systems
and version control tools - Strong knowledge of
ISO 9001, ISO 17100
, and audit compliance - Excellent
analytical, organizational, and leadership
skills - High attention to detail and a process-driven mindset
- Strong communication and stakeholder engagement abilities
- Capable of managing cross-functional teams and leading change
Quality Management Specialist
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Company Description
Since 2019, Supply Cloud specializes in supplying premium Metal, Wood, and Safety solutions tailored to meet diverse industrial and commercial needs. Our product portfolio includes seamless pipes, sheet metals, UPN & IPE beams, and high-quality woods such as Swedish, Beech, and Pitch Pine. Additionally, we offer fire safety products including sensors, alarm systems, extinguishers, and fire boxes to protect lives and assets. We have successfully participated in mega projects with both government entities and leading private companies, solidifying our position as a trusted partner across industries. We are committed to quality, innovation, sustainability, and safety in every project.
Role Description
This is a full-time role for a Quality Management Specialist, located on-site in Cairo, Egypt. The Quality Management Specialist will be responsible for overseeing quality control processes, ensuring compliance with industry standards, and implementing quality assurance protocols. The role also includes conducting analysis to improve product quality, coordinating with other departments to address any quality issues, and maintaining accurate documentation of quality assessments. The Quality Management Specialist will play a key role in maintaining the high standards that Supply Cloud is known for.
Qualifications
- Quality Management, Quality Control, and Quality Assurance skills
- Strong Analytical Skills
- Excellent Communication skills
- Ability to work on-site in Cairo, Egypt
- Bachelor's degree in Quality Management, Engineering, or related field
- Experience in the industrial or commercial sectors is a plus
- Proficiency in relevant quality management software and tools
Quality Management System Specialist
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Job Purpose:
A Quality Assurance (QA) Specialist plays a crucial role in ensuring that products and services meet established quality standards.
Responsibilities:
- Develop and implement quality assurance policies and procedures.
- Conduct routine inspections and quality tests to ensure compliance with standards.
- Document quality assurance activities and create audit reports.
- Make recommendations for improvement based on audit findings.
- Create training materials and operating manuals.
- Collaborate with other departments to ensure quality standards are met.
- Maintain records of quality assurance activities and outcomes.
Requirements:
- Proven 3 years of experience as a Quality Assurance Specialist preferably in the sports, fitness, hospitality, or facility management industries.
- Working knowledge of quality assurance tools, methods, and concepts.
- Solid knowledge of relevant regulatory standards.
- Excellent communication skills, both verbal and written.
- Strong attention to detail and data collection and analysis skills.
- Relevant training and/or certifications as a Quality Assurance Specialist.
Skills:
- Problem-solving and Analytical mindset with the ability to interpret data and identify trends.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Proficiency in using quality assurance software and tools.
Power Quality Order Management Officer
Posted today
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Job Req ID
49607
Work Type
Hybrid
Department
Sales
About Eaton
Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.
We are looking for a talented Power Quality Order Management Officer who will be responsible for proactively managing and coordinating the commercial and delivery aspects of projects and distribution orders containing standard products delivery, assembled-to-order, and engineered-to-order equipment for Eaton's customers in the ME region. The incumbent will serve as a customer advocate and demonstrate a leadership role in managing complex issues related to the projects and distributions orders, while communicating with plants, Distribution Centers, Logistics, various internal departments, field sales, and assigned customers base regarding the status of orders including production schedules and logistical concerns to ensure on-time and accurate delivery of project commitments, and coordinate after sales support.
The Power Quality Order Management Officer will lead the projects and form the communication channel with customers, prepare project plan and Scope, progress reports & make sure associated project documentation are completed within agreed time. This is to ensure successful delivery of projects in hand from both commercial & technical point of view.
What you'll do:Ensure that projects on hand are delivered within tolerance:
Time (to project contractual completion date)
Cost (man hours, materials and other direct costs)
Quality (first time right)
Customer satisfaction (Satisfied repeated customer)
Maintain the commercial integrity of projects and distribution orders
Reviewing and understanding customer purchase order requirements, daily/weekly projects reviews, risk mitigation measures, ensuring system data integrity
Maintaining financial control measures, claim resolution and bonds/letter of credits
Maintain company objectives throughout the order cycle while managing progress billing, accurate invoicing, on-time shipments, logistical planning and coordination.
Project communication:
Communicate effectively with plants, credit, field sales, and other internal departments on projects and orders issues and follow through to closure.
Communicate directly with the assigned customer base regarding the status of orders, shipment schedule, and invoicing.
Manage multiple project orders and prioritize time and tasks effectively to serve Eaton's customers
You will manage assigned distributor branches and manage active projects orders, of varying complexity, scope and timeline
Perform all job functions with adherence to Eaton's Philosophy and Values as well as the Safety and Environmental standards
Work within the mind frame of continuous improvement philosophy
Work with different function such as Finance, Customer Service, Supply Chain , Plant…. To ensure smooth execution and deliver on time
Forecast monthly target and make sure to hit the number on monthly basis
SAP knowledge to issue shipping documentation such as PL, PI, Invoice, CN….
Manage active project orders, of varying complexity, scope and timeline
Customer Satisfaction
Qualifications:
Bsc. of Electrical Engineering or Manufacturing
+6 years of relevant experience in a similar position
Skills:
Familiar with Power Quality Industry / Products: UPS systems solutions, Batteries and Data Centre Power distribution solutions.
Order Management experience in a senior role is a must.
ETO (Engineered to Order) order management experience is a must.
Excellent understanding / demonstrated experience in the Order to Cash Cycle
Familiar with country specific certification requirements such as KFF/ SASO / SABER and relevant certification bodies TUV KSA/ NCB's etc.
Familiar with International trade regulations and compliance requirements
Customer and Plants interfacing experience.
Good Coaching and Leadership skills to engage the team.
Process oriented with continuous improvement mindset.
Excellent Organizational, Communication, Negotiation and Presentation skills
Customer Centric
High sense of urgency, proactive approach, and risk assessment
Capability of understanding of Eaton Business System, processes, laws, rules, and regulations, and QESH standards to the extent applicable.
Ability to work in a diverse team and diverse customer base.
Ability to forecast, deliver and control BU Profit Plan
Proficient in Microsoft office and collaboration applications.
Good English communication skills
SAP & PMP certificate is an asset.
Logistics, Clearance / Documentation experience is an asset.
Familiar with ME countries borders laws
LI-SA2What we offer:
Competitive compensation and benefits package
Challenging projects in dynamic collaborative team
We make your aspirations matter – Eaton encourages internal promotion, whenever possible
We make your growth matter - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people's lives and the environment through power management technologies.
We make your wellbeing matter – We put your health and safety first. Wellness at Eaton is more than a program, it's about changing the environment by offering the right tools to help empower employees to make that happen
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
About Us
Eaton is an intelligent power management company dedicated to protecting the environment and improving the quality of life for people everywhere. We make products for the data center, utility, industrial, commercial, machine building, residential, aerospace and mobility markets. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we're helping to solve the world's most urgent power management challenges and building a more sustainable society for people today and generations to come.
Founded in 1911, Eaton has continuously evolved to meet the changing and expanding needs of our stakeholders. With revenues of nearly $25 billion in 2024, the company serves customers in more than 160 countries. For more information, visit Follow us on LinkedIn.
Our commitment to Inclusion & Diversity and Sustainability
We are powered by our vision, driven by strategy, guided by our aspirational goals and committed to doing business right. We believe diversity is our strength and diverse thinking powers innovation and growth. In our second annual Global Inclusion and Diversity Transparency Report, we look at the progress we've made in our journey and the work that's still left to do. Our latest sustainability report features our progress toward our 2030 Sustainability Goals, which include science-based greenhouse gas reduction targets and our commitment to become carbon neutral by 2030.
Recent Awards: Honored to be recognized
World's most admired companies, Forbes
Best Place to work for LGBTQ Equality, HRC
Top 100 Global Most Loved Workplaces, Newsweek
World's Most Ethical Companies, Ethisphere
process improvement engineer
Posted today
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Process Improvement Engineer role will be responsible for continuous improvement by analyzing manufacturing processes and developing solutions with the on-site experts. also will monitor and report on key production-relevant figures across site and make a significant contribution to the further development of the company's culture by contributing to line team's technical mastery and understanding in process control, helping them to come up with improvement and optimization suggetions for the production process in terms of efficiency, ergonomics, safety and quality in the assigned work area
Responsibilities
- In coordination with Production Lead; she/he has to closely follow up Product manufacturing process at all stages to ensure implementation is in accordance to JTI Quality guidelines and Products made meet current JTI specifications.
- Responsible to support production lead identify root cause of recurring losses, developing appropriate problem-solving strategies as well as standards in order to eliminate them and increase efficiency and sustain. In addition, responsible to reduce the waste rates for tobacco and NTMs. Collect and maintain accurate daily production data and performance analysis. She/he is responsible for all required reports to be issued in time and with correct information and visualized
- Create and maintain comprehensive process of data collection & documentation, Standard Operating Procedures (SOPs), One Point Lessons (OPLs) and 5S3R effectively and reports on improvement initiatives.
- Supporting production department in problem solving on site, include taking on the initial problem solving (IPS), unified problem solving (UPS), the standard work processes (SWP) and data analysis using appropriate data analysis tools to support building and achieving Monthly, Quarterly and annual plans.
Qualifications
- 3-5 years of experience in manufacturing environment and knowledge in handling analysis tools and the processing & evaluation of large amounts of data
- Bachelor of Engineering (preferably in Mechanical, Industrial, Electronics or Mechatronics
- Strong technical knowledge in production processes and manufacturing concepts (IWS, Lean Manufacturing, Kaizen, TPM, and 5S3R), adequate Tobacco industry knowledge, good knowledge in MS Office applications (Excel, Word & PowerPoint) and ideally experianced in SAP, excellent communication and interpersonal skills, leadership skills (Decision-making, motivation and goal-setting) and strong problem-solving skills.
Process Improvement Engineer
Posted today
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To enhance the efficiency of clothing collection, sorting, and distribution processes, start by mapping out the current workflows to identify bottlenecks and areas needing improvement. Apply Lean methodologies to minimize waste in time, resources, and materials—this could include standardizing sorting procedures, reducing unnecessary movement within the warehouse, and cutting down on waiting times. Conduct time studies for each task to enable better task assignments and more precise staffing needs. Additionally, design an optimized layout for the storage area to maximize space, reduce handling time, and simplify material retrieval. Explore affordable automation options.
Responsibilities
Qualifications
- Analytical Skills, Industrial Engineering, and Manufacturing Engineering skills
- Experience in process improvement and communication
- Strong ability to analyze data and identify areas of improvement
- Excellent problem-solving and decision-making abilities
- Bachelor's degree in Industrial Engineering is a must
- 1 - 2 years of experience in process management
Process Improvement Lead
Posted today
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Element Solutions Inc (NYSE: ESI) is a leading specialty chemicals company whose operating businesses formulate a broad range of solutions that enhance the performance of products people use every day. Developed in multi-step technological processes, our innovative solutions enable our customer's manufacturing processes in several key segments, including electronic circuitry, communication infrastructure, automotive systems, industrial surface finishing, and offshore energy.
Customers of our businesses use our innovation as a competitive advantage, relying on us to help them navigate in fast-paced, high-growth markets. For example, in-car technology, from infotainment to driver assistance, is accelerating the pace of new product development andautomotive markets and a deep market expertise in electronics, we sit at the intersection of this fast-growing market, changing the competitive playing field for automotive manufacturers, with a long-standing presence in.
We strive to embody the five "Elements of our Culture," our "5Cs": Challenge, Commit, Collaborate, Choose and Care. These core values are the foundation of our organization which our employees embrace in their interactions with customers, colleagues and other stakeholders to drive financial performance and create a rewarding work environment.
Who are we looking for?A Process Improvement Lead is responsible for driving and managing change within an organization by identifying, analyzing, and executing process improvement initiatives across IT operations, infrastructure, software development, service delivery, and support functions. This role involves collaborating with various teams, implementing strategies to enhance efficiency and effectiveness, and ensuring processes align with overall business goals.
The ideal candidate is a strong communicator with a passion for driving change, reducing waste, increasing efficiency, and improving quality through data-driven methodologies and collaboration.
If you're passionate about streamlining workflows, improving service quality, and supporting organizational change, this is an excellent opportunity to take your impact to the next level.
What will you be doing?- Support the development and execution of IT continuous improvement strategies, ensuring alignment with organizational goals and industry best practices.
- Facilitate process mapping, root cause analysis, and solution design workshops with IT teams and cross-functional stakeholders.
- Apply Lean, Six Sigma, Agile, and/or ITIL principles to analyze workflows and identify areas for improvement in performance, cost, and quality.
- Partner with IT leadership and team leads to prioritize and implement improvement initiatives, including automation, standardization, and optimization projects.
- Monitor and report on KPIs, SLAs, and other performance metrics to measure the impact of improvement initiatives.
- Develop and maintain documentation related to process changes, SOPs, and knowledge management.
- Champion a culture of continuous improvement, innovation, and operational excellence across the IT department.
- Support change management efforts by creating communication plans, training materials, and stakeholder engagement strategies.
- Conduct post-implementation reviews to ensure sustainability and ongoing optimization of implemented solutions.
- Process Analysis and Identification:
Analyzing existing business processes to pinpoint inefficiencies, bottlenecks, and areas for improvement.
- Strategy Development and Implementation:
Developing and implementing process improvement strategies, including optimization and automation initiatives.
- Collaboration and Communication:
Working closely with cross-functional teams to drive change, facilitate workshops, and ensure effective communication of process changes.
- Performance Monitoring and Reporting:
Monitoring and reporting on the effectiveness of implemented solutions, tracking key performance indicators (KPIs), and making data-driven decisions.
- Documentation and Standardization:
Documenting new processes, maintaining process maps, and ensuring adherence to established standards.
- Change Management:
Leading and managing the change process, fostering a culture of continuous improvement, and ensuring stakeholder buy-in.
- Training and Support:
Providing training and support to staff on new processes and tools.
Who are You?- 3+ years of experience in IT operations and service delivery.
- Proven experience applying Lean, Six Sigma, or similar methodologies within an IT environment.
- ITIL Foundation or higher certification
- Strong analytical and problem-solving skills with a data-driven mindset.
- Excellent facilitation, communication, and interpersonal skills.
- Ability to manage multiple projects and priorities in a fast-paced environment.
We understand that not all candidates may meet the requirements listed above. If you believe you have the knowledge and experience necessary to excel in this role, we encourage you to apply.
What competencies will you need?- Strategic and systems thinking
- Stakeholder engagement and influence
- Change leadership
- Process and performance analysis
- Risk and issue management
- Continuous learning and adaptability
As part of the IT Team, you will have .
- Opportunities for career growth, competitive compensation (competitive base salary and performance related bonus plan) and benefits packages (health, commercial insurance, PTO/Holidays, and so on).
- Innovated work environment where you will be a part of a dynamic and collaborative team.
- Teamwork - At Element Solutions Inc, you will be part of a highly collaborative culture that promotes continuous improvement through cross functional partnerships to achieve our mission. We do this through a strong and unified culture and transparent management which has empowered us to create high performing global teams that achieve superior solutions for our customers.
All qualified applications will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin or disability.
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Process Improvement Lead
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Outgoing, authentic, passionate and inspiring? If that's you, don't hesitate to join our team.
Envnt. is now hiring
Process Improvement and QA Lead
.
Key Responsibilities:
- Lead the design and implementation of process improvement initiatives.
- Maintain and enhance the QMS to ensure compliance with international standards.
- Conduct regular audits and assessments to identify areas for improvement.
- Collaborate with cross-functional teams to promote a culture of quality and continuous improvement.
- Analyze systematically all quality assurance findings and detect issue patterns and possible improvement opportunities to prevent issues in the future.
- Escalate quality and process compliance issues according to the defined escalation strategy.
- Report quality risks to top management.
- Prepare and present reports on quality metrics and improvement initiatives to senior management.
- Develop and deliver training programs to educate employees on company policies and processes.
Qualifications:
- Bachelor's degree in a relevant field (e.g., Engineering, Computer Science).
- Minimum of 5 to 8 years of experience in process improvement and quality assurance in software development.
- Strong knowledge of CMMI and ISO standards.
- Proven experience in leading audits and managing quality improvement projects.
- Excellent analytical, problem-solving, and communication skills.
- Evident experience of managing change.
- Helicopter view.
- Team player.
process improvement engineer
Posted today
Job Viewed
Job Description
Process Improvement Engineer role will be responsible for continuous improvement by analyzing manufacturing processes and developing solutions with the on-site experts. also will monitor and report on key production-relevant figures across site and make a significant contribution to the further development of the company's culture by contributing to line team's technical mastery and understanding in process control, helping them to come up with improvement and optimization suggetions for the production process in terms of efficiency, ergonomics, safety and quality in the assigned work area
Responsibilities :
- In coordination with Production Lead; she/he has to closely follow up Product manufacturing process at all stages to ensure implementation is in accordance to JTI Quality guidelines and Products made meet current JTI specifications.
- Responsible to support production lead identify root cause of recurring losses, developing appropriate problem-solving strategies as well as standards in order to eliminate them and increase efficiency and sustain. In addition, responsible to reduce the waste rates for tobacco and NTMs. Collect and maintain accurate daily production data and performance analysis. She/he is responsible for all required reports to be issued in time and with correct information and visualized
- Create and maintain comprehensive process of data collection & documentation, Standard Operating Procedures (SOPs), One Point Lessons (OPLs) and 5S3R effectively and reports on improvement initiatives.
- Supporting production department in problem solving on site, include taking on the initial problem solving (IPS), unified problem solving (UPS), the standard work processes (SWP) and data analysis using appropriate data analysis tools to support building and achieving Monthly, Quarterly and annual plans.
Qualifications:
- 3-5 years of experience in manufacturing environment and knowledge in handling analysis tools and the processing & evaluation of large amounts of data
- Bachelor of Engineering (preferably in Mechanical, Industrial, Electronics or Mechatronics
- Strong technical knowledge in production processes and manufacturing concepts (IWS, Lean Manufacturing, Kaizen, TPM, and 5S3R), adequate Tobacco industry knowledge, good knowledge in MS Office applications (Excel, Word & PowerPoint) and ideally experianced in SAP, excellent communication and interpersonal skills, leadership skills (Decision-making, motivation and goal-setting) and strong problem-solving skills.
Process Improvement Supervisor
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Company Description
Premier Group, established in 1990 in Egypt, is a diversified businesses group, employing thousands of Egyptians, the company operates nationwide across several industries. Our companies specialize in HR Solutions, Logistics, Customs Clearance & Brokerage, Freight Solutions, Air Cargo Terminals, Mobility Solutions, Food & Beverage, and Office Spaces & Asset Management.
Reporting to:
Group CEO
Location:
Cairo, Egypt
Department:
Group Operations / Business Excellence
Employment Type:
Full-Time
Job Purpose:
The Group Process Improvement Supervisor is responsible for leading process optimization initiatives across all PG companies. This role focuses on improving workflows, enhancing operational efficiency, and fostering a culture of continuous improvement. In addition to managing a team, the role includes conflict resolution across process-related issues and delivering leadership training to empower teams and sustain improvement efforts.
Key Responsibilities:
Process Analysis & Optimization:
- Evaluate and map existing workflows across departments and subsidiaries.
- Identify inefficiencies, redundancies, and improvement opportunities.
- Design and implement optimized processes using Lean, Six Sigma, or other methodologies.
Team Leadership & Development:
- Lead, coach, and develop a team of process analysts or coordinators.
- Assign responsibilities, monitor performance, and provide ongoing support.
- Foster a collaborative and high-performance team culture.
Conflict Resolution:
- Act as a mediator in resolving process-related conflicts between departments or teams.
- Facilitate discussions to align stakeholders on process changes and priorities.
- Implement structured problem-solving approaches to address resistance or disputes.
- Promote transparency and trust in cross-functional collaboration.
Leadership Training & Capability Building:
- Design and deliver training programs focused on leadership in process improvement, change management, and operational excellence.
- Equip managers and team leaders with tools to lead improvement initiatives within their functions.
- Promote a mindset of ownership, accountability, and continuous learning across PG companies.
Project Management & Execution:
- Manage multiple process improvement projects across group companies.
- Define project scope, timelines, KPIs, and ensure successful execution.
- Track progress and report outcomes to senior leadership.
Stakeholder Engagement & Change Management:
- Collaborate with business unit leaders to understand operational challenges.
- Facilitate workshops and training sessions to engage stakeholders.
- Support change management efforts to ensure smooth implementation and adoption.
Performance Monitoring & Reporting:
- Establish metrics and dashboards to monitor process performance.
- Conduct post-implementation reviews and continuous monitoring.
- Prepare and present reports to executive leadership.
Standardization & Best Practices:
- Promote SOPs and process standardization across PG companies.
- Benchmark internal processes against industry best practices.
- Align process improvements with digital transformation initiatives.
Qualifications & Experience:
- Bachelor's degree in Industrial Engineering, Business Administration, Operations Management, or related field.
- Lean Six Sigma certification (Green Belt or higher) is highly desirable.
- Minimum of 5-7 years of experience in process improvement, with at least 2 years in a supervisory role.
- Experience in conflict resolution and leadership development is a strong advantage.
- Strong analytical, facilitation, and project management skills.
- Proficiency in process mapping tools and project management software.