1,143 Bilingual Support jobs in Egypt

Are you fluent in Spanish and English with a passion for helping others? Join our dynamic team and be part of a supportive environment where performance and growth are truly valued.

Location:
Sky Walk - Zayed City

Working Hours:

• Rotational shifts (24/7) – flexibility is required

Languages Required:

• Spanish B2 or above
• English B1

Compensation & Benefits:

• Total Monthly Earnings: EGP 27,500 gross | EGP 22,000 net

(Includes base salary, language bonus, and KPI achievement)

• KPI Overachievement Bonus:

Eligible for up to 115% bonus after the first 3 months

• Transportation Provided (door-to-door for girls after 9 PM)
• Medical & Social Insurance included

Growth & Flexibility:

• Promotion Opportunities:

High potential for promotion within 6 months through our Team Leader Academy

Training & Onboarding:

• Training Duration: 2 weeks (fully paid)
• Initial KPIs: Focused on attendance and adherence for the first 3 months

If you're ready to take the next step in your customer support career, we'd love to hear from you.

Apply now and start your journey with us

About FlairsTech

FlairsTech is a global managed services & technology provider, delivering business operations, digital solutions, and customer experience services. We empower global clients and support internal teams to achieve efficiency, growth, and success.

Role Purpose

The Bilingual Internal Support Specialist acts as the first point of contact for employees and internal stakeholders who need information or support related to FlairsTech. The role assists primarily the HR and Business Development (BD) teams by answering inquiries, sharing information, and providing administrative support in both English and French.

Key Responsibilities

Serve as an internal point of contact for employees and teams, addressing questions about FlairsTech policies, processes, and general information.

Provide bilingual (English & French) support via email, chat, and in person.

Assist the HR team with employee-related queries, onboarding support, and internal communication.

Support the BD team with client-related documentation, communication drafts, and coordination tasks.

Maintain and update internal information guides / FAQs for employees.

Escalate complex queries to HR, BD, or relevant departments as needed and ensure timely follow-up.

Help coordinate internal events, announcements, and communications.

Track and report on common inquiries to suggest process and communication improvements.

Qualifications

Fluency in French and English, excellent written and verbal communication in both.

Strong interpersonal skills with a service-oriented mindset.

Previous experience in HR support, administrative assistance, or customer/internal support is an advantage.

Good organizational skills; ability to multitask and manage time effectively.

Proficiency with MS Office and internal communication tools (e.g., Teams, Slack, ticketing/email systems).

Ability to handle confidential information with professionalism and discretion.

What We Offer

Competitive salary and benefits package.

Medical and social insurance.

Hybrid work flexibility (if applicable).

Opportunities for career growth in HR, BD, or internal operations.

• An inclusive, collaborative work culture.

• Location: Remote (Canadian Time Zone)
• Reports to: Customer Support Manager
• Role Overview We are seeking a Bilingual Customer Support Specialist to provide outstanding support in both English and French while focusing on onboarding and training our French-speaking clients. You will ensure smooth adoption of the Parent system, solve customer issues, and help maintain a high level of satisfaction and retention.

Key Responsibilities:

• Become an expert on the Parent system to confidently assist and train customers.
• Lead onboarding and product training sessions for French-speaking clients, ensuring they are set up for success.
• Provide customer support in both English and French via phone, email, and chat.
• Troubleshoot customer issues and manage support tickets until resolution.
• Keep accurate and up-to-date records of customer interactions in the CRM.
• Collaborate with the technical team to escalate issues and share customer feedback.
• Help maintain and improve the overall customer support process to increase satisfaction and retention.

Job Responsibilities:

• Bachelor's degree or equivalent experience in customer support or a related field.
• 2–4 years of experience in technical customer support or similar role.
• Fluent in English and French (spoken and written).
• Strong communication and problem-solving skills with a customer-first approach.
• Highly organized and able to manage multiple priorities.
• Available to work in the Canadian time zone.

• Location: Remote (Canadian Time Zone)
• Reports to: Customer Support Manager
• Role Overview
  
  We are seeking a Bilingual Customer Support Specialist to provide outstanding support in both English and French while focusing on onboarding and training our French-speaking clients. You will ensure smooth adoption of the Parent system, solve customer issues, and help maintain a high level of satisfaction and retention.

Key Responsibilities:

• Become an expert on the Parent system to confidently assist and train customers.
• Lead onboarding and product training sessions for French-speaking clients, ensuring they are set up for success.
• Provide customer support in both English and French via phone, email, and chat.
• Troubleshoot customer issues and manage support tickets until resolution.
• Keep accurate and up-to-date records of customer interactions in the CRM.
• Collaborate with the technical team to escalate issues and share customer feedback.
• Help maintain and improve the overall customer support process to increase satisfaction and retention.

Job Responsibilities:

• Bachelor's degree or equivalent experience in customer support or a related field.
• 2–4 years of experience in technical customer support or similar role.
• Fluent in English and French (spoken and written).
• Strong communication and problem-solving skills with a customer-first approach.
• Highly organized and able to manage multiple priorities.
• Available to work in the Canadian time zone.

Company Description

FlairsTech is an international technology-driven Managed Services Provider (MSP) that has rapidly grown since its establishment. With over 1000 carefully selected talents across five offices, the company serves a global audience of over 100 partners. FlairsTech provides a variety of services, including Software Development & Analytics, Innovative Digital Solutions, Business Operations, and Customer Experience and Support. Working closely with clients across North America, Europe, the Middle East, and Africa, FlairsTech aims to improve processes, outcomes, and productivity while acting as an extension of clients' internal teams.

Role Description

This is a full-time, on-site role for a Customer Service Specialist located in Qesm El Maadi. The Customer Service Specialist will be responsible for handling daily customer support tasks, ensuring customer satisfaction, maintaining excellent phone etiquette, and enhancing the overall customer experience. This role requires a proactive approach and a commitment to providing top-tier customer service to clients.

Qualifications

• Fluency in Spanish & English
• Customer Support and Customer Service skills
• Experience in Customer Satisfaction and Customer Experience
• Strong Phone Etiquette skills
• Excellent communication and interpersonal skills
• Problem-solving abilities and a proactive approach
• Ability to work well in a team as well as independently
• Previous experience in a similar role is a plus
• Bachelor's degree in Business, Communications, or a related field is preferred

Company Description

CareerCatch Recruitment is a leading recruitment agency dedicated to connecting top talent with exceptional career opportunities. We partner with high-tier companies to streamline hiring and deliver outstanding candidate experiences. Our mission is to simplify recruitment and help individuals find roles that match their skills, goals, and potential.

Role Description – French Speaking Customer Service (Intouch Account)

We're hiring for French speaking Customer Service roles with
Intouch
, one of the top tier companies in Egypt. This is a full-time, on site opportunity for candidates with strong French and English language skills.

Qualifications

• Bilingual (French & English)
• Graduates or Undergraduates welcome
• Strong communication and problem solving skills
• Ability to work overnight shifts
• Comfortable with online interviews and assessments
• Organized, reliable, and eager to learn

QuickfirmX is hiring Spanish-speaking Customer Service Agents for our global partner, based in Maadi.

You will handle inbound calls only, supporting international customers in a professional and structured environment.

Job Role

• Handle inbound customer calls in Spanish
• Assist with inquiries related to services, accounts, or bookings
• Follow internal processes and service quality standards
• Communicate clearly and professionally in Spanish, with some English use when needed

Responsibilities

• Deliver a high level of customer satisfaction
• Accurately log and update all call information
• Attend training sessions and meet KPIs
• Collaborate with team leads and internal support teams

Requirements

• Spanish language level: Minimum B2
• English language level: Minimum B1
• Must be able to work on-site in Maadi
• Graduates and undergraduates are welcome to apply
• Gap year students are also eligible

Shifts

• Rotational shifts 24/7

Benefits

• Salary: Up to 29,000 EGP NET/month
• Full medical and social insurance
• Paid training included
• Career development in a global work environment
• Two days off per week

Interview Process

• Pre-Assessment – Online via QuickfirmX
• Final Interview – Conducted onsite or online, based on company requirements

Speak Spanish? Looking for a stable, well-paid career opportunity in Maadi?

Apply today through QuickfirmX and start your journey with a leading global company.

Job Types: Full-time, New grad

Pay: Up to E£29,000.00 per month

QuickfirmX is hiring Spanish-speaking Customer Service Agents for our global partner, based in Maadi.

You will handle inbound calls only, supporting international customers in a professional and structured environment.

Job Role

• Handle inbound customer calls in Spanish
• Assist with inquiries related to services, accounts, or bookings
• Follow internal processes and service quality standards
• Communicate clearly and professionally in Spanish, with some English use when needed

Responsibilities

• Deliver a high level of customer satisfaction
• Accurately log and update all call information
• Attend training sessions and meet KPIs
• Collaborate with team leads and internal support teams

Requirements

• Spanish language level: Minimum B2
• English language level: Minimum B1
• Must be able to work on-site in Maadi
• Graduates and undergraduates are welcome to apply
• Gap year students are also eligible

Shifts

• Rotational shifts 24/7

Benefits

• Salary: Up to 29,000 EGP NET/month
• Full medical and social insurance
• Paid training included
• Career development in a global work environment
• Two days off per week

Interview Process

• Pre-Assessment – Online via QuickfirmX
• Final Interview – Conducted onsite or online, based on company requirements

Speak Spanish? Looking for a stable, well-paid career opportunity in Maadi?

Apply today through QuickfirmX and start your journey with a leading global company.

Job Types: Full-time, New grad

Pay: Up to E£29,000.00 per month

QuickfirmX is hiring Spanish-speaking Customer Service Agents for our global partner, based in Maadi.

You will handle inbound calls only, supporting international customers in a professional and structured environment.

Job Role

• Handle inbound customer calls in Spanish
• Assist with inquiries related to services, accounts, or bookings
• Follow internal processes and service quality standards
• Communicate clearly and professionally in Spanish, with some English use when needed

Responsibilities

• Deliver a high level of customer satisfaction
• Accurately log and update all call information
• Attend training sessions and meet KPIs
• Collaborate with team leads and internal support teams

Requirements

• Spanish language level: Minimum B2
• English language level: Minimum B1
• Must be able to work on-site in Maadi
• Graduates and undergraduates are welcome to apply
• Gap year students are also eligible

Shifts

• Rotational shifts 24/7

Benefits

• Salary: Up to 29,000 EGP NET/month
• Full medical and social insurance
• Paid training included
• Career development in a global work environment
• Two days off per week

Interview Process

• Pre-Assessment – Online via QuickfirmX
• Final Interview – Conducted onsite or online, based on company requirements

Speak Spanish? Looking for a stable, well-paid career opportunity in Maadi?

Apply today through QuickfirmX and start your journey with a leading global company.

Job Types: Full-time, New grad

Pay: Up to E£29,000.00 per month