1,150 Bilingual Customer Service Representative jobs in Egypt

Company Description

CareerCatch Recruitment is a leading recruitment agency dedicated to connecting top talent with exceptional career opportunities. We partner with high-tier companies to streamline hiring and deliver outstanding candidate experiences. Our mission is to simplify recruitment and help individuals find roles that match their skills, goals, and potential.

Role Description – French Speaking Customer Service (Intouch Account)

We're hiring for French speaking Customer Service roles with
Intouch
, one of the top tier companies in Egypt. This is a full-time, on site opportunity for candidates with strong French and English language skills.

Qualifications

• Bilingual (French & English)
• Graduates or Undergraduates welcome
• Strong communication and problem solving skills
• Ability to work overnight shifts
• Comfortable with online interviews and assessments
• Organized, reliable, and eager to learn

Call Center Agent (Arabic Account)

Employer: Leading Private Bank

Location: Smart Village – October

About the Role:

We are looking for enthusiastic and customer-oriented Call Center Agents to join the banking sector. You will be the first point of contact for customers, handling inquiries, providing accurate information, and ensuring an excellent client experience.

Key Responsibilities:

• Handle inbound and outbound customer calls professionally.
• Provide information about banking products and services.
• Resolve customer inquiries, complaints, and requests efficiently.
• Ensure customer satisfaction by following up when necessary.
• Achieve daily/weekly performance targets (KPIs).
• Record and update customer information accurately in the system.
• Collaborate with other departments to escalate unresolved issues.

Requirements:

• Fresh graduates are encouraged to apply.
• Bachelor's degree (Commerce, Arts, or Law preferred).
• Strong communication and problem-solving skills.
• Good command of English.
• Ability to work under pressure and meet performance targets.

What We Offer:

Salary: 7,500 EGP + KPIs

Transportation provided

Social & medical insurance

Career growth – staff opportunity after one year

Raya_CX is hiring for call center Agent for a well known Bank

Staff Opportunity after 2 years

Requirements:

Very good up to Excellent in English

Presentable and communicative

Answer enquires about accounts

Explain the products of the bank

solving problems of accounts

Cairo, Giza residents

Bachelor's Degree

Skills:

Problem Solving

Decision Making

Communication skills

Listing and handling skills

Details:

Staff Opportunity after a 2 year

Rotational shift ( 8 working hours including 1 hour break)

2 days off Rotational

Location : Nasr city, tagamoaa

Salary: gross+ 1000 kpi+ 3000 transportation allowance)

Job Title

Call Center Agent – Hospital

Job Purpose

To handle incoming patient calls and inquiries, provide accurate information about hospital services, book appointments, and direct calls to the appropriate departments while ensuring high-quality customer service and patient satisfaction.

Key Responsibilities

Answer incoming calls from patients in a professional and courteous manner.

Book and manage patient appointments using the hospital's system.

Provide general information about hospital services, doctors, and departments.

Transfer calls to relevant departments or personnel when necessary.

Handle patient complaints, resolve issues, or escalate to the concerned team.

Confirm and follow up on patient appointments.

Maintain accurate patient records and update information in the system.

Adhere to hospital policies, procedures, and customer service standards.

Qualifications

Bachelor's degree or relevant diploma.

Previous experience in customer service or call center (preferably in healthcare).

Strong communication and interpersonal skills.

Proficiency in using computers and call center systems.

Good command of English (additional languages are an advantage).

Ability to multitask and work under pressure.

Personal Skills

Excellent listening and problem-solving skills.

Professional, polite, and patient attitude.

Team player with high commitment to work.

Fast learner with attention to detail.

Working Conditions

Shift-based schedule (morning/evening).

Office environment with call handling systems and headsets.

Hiring: Customer Support Agents (Arabic Account)

Maadi | Rotational Shifts | Late shift transport

• Bachelor's degree |

• Support via calls & emails

• Up to EGP 12K gross (incl. KPIs)

• EGP 1,750 transport allowance

• Social & family insurance

Send English voice note via WhatsApp:

• CustomerService #CallCenter #FreshGrads #Maadi #Cairo #Career
  

HIGHEST SALARIES IN THE MARKET

We are hiring graduates and undergraduates (Fluent in English)

•Undergraduates without attendance

•Location: 5th Settlement

•Net Salary: Up to 18.5K

•KPIs in Euros

•24/7 Transportation

•Gym Access

•VPN Line Allowance

•Discounts at various stores across Egypt

Company Description

RAYA Customer Experience (RAYA CX) offers next-generation BPO and customer experience management services for clients across various industries. Since 2001, RAYA CX has been a trusted partner for customer service, technical support, and global services for Fortune 1000 companies in North America, Europe, the Middle East, and Africa. Delivering from competitive and highly skilled labor markets, RAYA CX provides an array of integrated business process outsourcing solutions supported by advanced technology, robust strategies, continuous improvement, and innovation.

Role Description

This is a full-time on-site role for a Call Center Team Leader, based in Cairo, Egypt. The Call Center Team Leader will be responsible for supervising day-to-day activities in the call center, managing and supporting team members, monitoring performance metrics, and ensuring customer satisfaction. The role involves providing guidance and training to team members, handling escalated customer issues, and implementing strategies for continuous improvement in service delivery and team efficiency.

Qualifications

• Strong Interpersonal Skills and Communication skills
• Analytical Skills and the ability to monitor and improve performance metrics
• Commitment to Customer Satisfaction and excellence in Customer Service
• Proven leadership ability and experience in a supervisory role
• Ability to work in a fast-paced, high-pressure environment
• Bachelor's degree in Business Administration, Communications, or a related field is preferred

This is HR Menna from Intelcia hiring team.*

⁠ ⁠alary 19k and can go up to 25K per month *

Net Basic 14k (10k basic+4k transportation allowance besides the transportation)

KPIS 100 Dollars*

Incentives (7 to 14$ per closed deal)

Paid Training on the basic (10k)

Social and medical insurance.

with the below description, conditions, and requirements:

Description:

Customer Service Representative

Providing technical support or helping with billing queries for customers in the United States of America.

( Optimum Account*)

Conditions:

Work is from the office which is located in Cairo, sheikh Zayed next to WOC or Alex, Borg Elarab ( Silicon Valley ), Or Maadi , Technology Park

Rotational shifts and offs - 5 working days - 2 days OFF ( Flexibility to swap with coworkers your shifts and your days off )

9 working hours including a 1-hour break

Transportation is provided with many pickup points for boys and (door-to-door) for girls.

( Graduates ) are welcome to apply

We have shifts from and to (3pm-12am / 4pm-1am /8pm -5 am/ 10pm-7am)

Requirement*:

Fluency in English

Egyptians

Age between years

If you are interested please send me a voice note introducing yourself in 1-2 minutes on this number

Job Types: Full-time, Part-time

Pay: E£19, E£30,000.00 per month

Company Description

COB Solution empowers medical providers with efficient operations, optimized workflows, and innovative solutions to enhance patient care and accelerate growth. We focus on creating seamless experiences for healthcare providers, ensuring that their administrative processes are streamlined and effective. Our dedication to innovation and excellence makes us a leader in the industry, committed to supporting medical professionals in delivering high-quality care. Join us to be a part of a company that values efficiency and growth in the healthcare sector.

Role Description

This is a full-time on-site role for a Call Center Customer Service Representative located in Qesm El Maadi. The Call Center Customer Service Representative will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction. Daily tasks include managing inbound and outbound calls, providing accurate information about products and services, handling complaints, and maintaining a high level of customer service. The representative will work closely with other team members to ensure that all customer needs are met promptly and efficiently.

Qualifications

• Customer Service, Customer Satisfaction, and Customer Experience skills
• Experience with Customer Support and Customer Service Representatives
• Excellent communication and problem-solving skills
• Ability to work effectively in a team environment and handle multiple tasks
• Proficiency in using customer service software and tools
• Bachelor's degree in a relevant field is preferred
• Previous experience in a similar role is an advantage