736 Banking Services jobs in Egypt
Regional Business support, Wholesale Servicing Operations, CIB Banking Client Services
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Job description
Why join us?
Wholesale Servicing Operations responsible for general banking account service including Audit Confirmations, Channel Administrations, Mandate Processing, Client Amendment, Account Maintenance, Client Data Requests, Account Opening (ETB) and Closure, etc.
The Opportunity:
Regional Business Support, Wholesale Servicing Operations, CIB Banking Client Services.
- Supporting the People programs/ initiatives, Learning & Development.
- Responsible to upskill staff, creating working groups to train analyst, senior analyst on managerial/strategic tasks.
- Delivery of strategic transformation projects with multiple stakeholders, i.e. transformation, business units, IT, and other partners, to ensure the execution of high-impact transformation initiatives, with goals to enhance efficiency, increase automation and improve customer experience.
- Collaborate with transformation, business and IT to deliver strategic new workflow systems and automation for all markets, e.g. Connecto, PAD automation, etc. To manage the change implementation activities including business readiness assessment, implementation and post implementation review effectively.
- Support reengineering of processes, where process is one of the many parts of the change, and provide SME input on process design, by considering efficiency, risk, and cost.
- Conducted E2E process reviews, performing audit checks to ensure process requirements are addressed.
- The purpose of this role is to support the management of Wholesale Servicing Operations, Tracking key performance indicators timely and accurate sharing of all MI and reports.
Who will be responsible for the below:
- Assist in Analyzing business performance, information, and track implementation of key strategic initiatives, i.e. Connecto deployment, Pulse, others.
Support in outsourcing and location strategies, metrics, minimum standards, skill requirements and operational models for the Business Service
Ensure delivery of high-quality service within Service Level Agreements to predetermined critical timescales, in collaboration with other colleagues across WSO globally.
- Provide effective business management to head of Wholesale servicing Operations. Build trusting relationships with internal customers by consistently delivering value add consultancy services and delivery that exceeds expectations and positions HSBC for sustained success
- Ensure strict adherence to internal guidelines and compliance aspects.
- Need-based escalation of decisions and ensure proper follow-up of the same
Analyses and interprets data relating to learning retention.
Create an inclusive, fair, and transparent environment which engages and energizes everyone in team. Help the team achieve their full potential by actively encouraging continuous learning.
- Nurture talent and connect team to opportunities, people and resources that support them for both current and future roles.
- Lead and support on ad hoc projects, including strategic reviews, to improve quality of strategic planning as required.
- Participate in business planning activities which may include financial, technological and resource planning.
- Managing Teams with direct responsibility for recruitment, project allocation and talent development. Inspire, motivate, and drive the team.
- Ensure that all staff have SELF training plans/development plans and are being monitored. Keep aware of industry changes and opinions.
- Identifying potential risks and raising with the appropriate party
Requirements
What you will need to succeed in the role:
- +8 Years of experience
- Excellent stakeholder management and communication skills
- Experience of working with Global and Regional teams
- Experience in resolving conflicts and negotiation
- Strong analytical and problem solving skills
A resilient, self-starter capable of driving performance.
Ability to manage resources of the unit, and structure in the most effective way to achieve efficient cost/service levels
- Proven experience in communicating and implementing overall strategic goals.
Ability to maintain control, direction and motivation in an ever-changing environment.
Proven process re-engineering and production management skills.
- Ability to understand and implement Group risk management Proven track record in delivery, including strong operational control capabilities.
- Ability to analyze and interpret data to produce timely and accurate MI.
- Proven track of record on successful transformation projects
- Ability to manage Ad hoc transformation programs.
What additional skills will be good to have?
- Strong decision-making ability in application of rules and regulations laid down in standard procedures
- Work independently and demonstrate ways to improve customer service and exhibit ownership of business.
- Acquire and update knowledge on procedures related to relevant processes.
- Assist line manager/supervisor in driving organizational initiatives.
- Be able to learn fast and be able to understand and interpret numeric data in business reports.
- Be able to priorities in a multi-tasking dynamic environment with changing need.
- Ability to take complete ownership and facilitate end to end customer journey.
Link to Candidate User Guide:
You'll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role."
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Electronic Data Services***
Associate- Retail Credit- Banking
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Job Description –Associate - Retail Credit OpsLocation: Offshore – EgyptBusiness Unit: Operations (OPS) – Retail Ops, Lending Ops, Secured LoansCategory: Business Analysis & Compliance
Submission : 4
Duration : 12 months
Job Purpose
The Loan Operations Associate will be responsible for verification, disbursal, servicing, and reconciliation of secured loan products, including Mortgage (Conventional & Islamic), SME/Loan Against Property, and Auto Loans. The role requires maintaining compliance with SOPs, ensuring accuracy in documentation, transaction execution, MIS reporting, and supporting business stakeholders.
Key ResponsibilitiesLoan Processing & Documentation
- Scrutinize and verify loan documents (KYC, application forms, offer letters, agreements, property documents, insurance policies, undertakings) for secured lending products.
- Prepare and update documentation checklists, record discrepancies, and raise exceptions.
- Execute loan disbursals in the system; ensure loan fields and financial postings are accurate.
- Forward cases to Checker for authorization following maker-checker controls.
- Issue LPOs (for Auto Loans) and process lien/release requests.
Loan Servicing
- Handle servicing requests such as settlements, postponements, rescheduling, due date changes, insurance switches, loan amendments, and issuance of release letters.
- Review customer documents, verify approvals, and ensure timely transaction execution.
Reporting & Reconciliation
- Maintain and circulate MIS trackers, deferrals, and insurance reports.
- Track externally assigned insurance policies and prepare monthly declarations for group insurance.
- Perform GL reconciliations and ensure nil exceptions within agreed timelines.
- Track system issues, escalate to relevant teams, and participate in UATs for automation/system changes.
Customer & Stakeholder Management
- Coordinate with onshore teams to meet SLA and TAT requirements.
- Ensure effective resolution of customer complaints.
- Maintain positive working relationships across teams and stakeholders.
Key Result Areas (KRAs)
- Accurate scrutiny and disbursement of secured loan products.
- Timely and error-free execution of servicing requests.
- Compliance with fraud prevention, TAT, SLA, and quality standards.
- Timely and accurate reconciliation and reporting.
- High levels of customer satisfaction and adherence to KPIs.
Knowledge, Skills & Experience
- Graduate with 1–3 years' experience in banking operations.
- Strong knowledge of banking policies and credit parameters.
- Excellent analytical skills and attention to detail.
- Proficiency in MS Office (Word, Excel, PowerPoint) and MS Outlook.
- Strong interpersonal and communication skills.
- Ability to work under deadlines and resolve operational issues effectively.
Work Environment & Problem-Solving
- Handle day-to-day queries and assist team leads in issue resolution.
- Maintain quality standards with minimal errors.
- Analyze operational errors and implement improvements.
- Execute transactions within delegated authority and established policies.
Job Type: Contract
Contract length: 12 months
Pay: E£40, E£45,000.00 per month
Experience:
- Retail Credit: 10 years (Required)
- Banking Operation: 10 years (Required)
- Mortgage: 10 years (Required)
- SME: 10 years (Required)
- Loan Against Property: 10 years (Required)
- Auto Loan: 10 years (Required)
- SOP: 10 years (Required)
- MIS Reporting: 10 years (Required)
- Banking Policies: 10 years (Required)
- Analytical: 10 years (Required)
Financial Services Assistant
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About the Role: Our growing manufacturing company in 10th of Ramadan City is looking for a diligent and reliable Junior Stock & Finance Coordinator to join our team. This is an excellent entry-level opportunity for a recent graduate who is eager to learn and build a career in operations, inventory management, and cost accounting. You will be the key person responsible for the flow of materials and financial data within our factory, using our internal management system.
Key Responsibilities:
· Inventory Management:
· Track and record all raw materials received and used in production.
· Monitor finished goods stock levels and update the system accurately.
· Prepare and process permits for raw material usage and finished goods exit.
· Financial Coordination:
· Assist in tracking key factory costs, including wages, electricity, and other daily running expenses.
· Help ensure financial records in the system are up-to-date.
· Procurement Support:
· Place orders for raw materials via phone calls and emails with suppliers, following established procedures.
· Administrative Duties:
· Generate invoices and delivery notes for customers directly from the system.
· Maintain organized and accurate digital and physical records.
Ideal Candidate Profile:
· A recent graduate with a Bachelor's degree in Commerce, Business Administration, Accounting, or a related field.
· No prior experience is required; full training will be provided.
· Strong attention to detail and a high level of accuracy.
· Excellent communication skills for dealing with suppliers and internal teams over the phone and email.
· Good command of Microsoft Office (especially Excel).
· A quick learner who is comfortable working with computer systems.
· Trustworthy, organized, and able to work independently.
Working Conditions:
· Working Hours: Sunday to Thursday, 8:00 AM to 5:00 PM.
· Location: On-site at our factory in 10th of Ramadan City.
What We Offer:
· A stable and supportive work environment plus benefits.
· Comprehensive training on our internal systems and processes.
· A great opportunity to gain valuable hands-on experience in factory operations.
Financial Services Consultant
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Company Description
MetLife Egypt has been providing smart financial solutions for nearly 150 years in the region and 28 years in Egypt. As the first life insurance company in Egypt, MetLife offers insurance plans and services for life, accident, and health insurance, retirement planning, and wealth management to over one million customers.
Role Description
This is a full-time on-site Financial Services Consultant role located in Cairo. The Financial Services Consultant will be responsible for providing financial consulting services, analyzing financial data, and communicating financial strategies to clients on a day-to-day basis.
Qualifications
- Analytical Skills and Finance knowledge
- Experience in Financial Services and Consulting
- Strong Communication skills
- Ability to analyze and interpret complex financial data
- Excellent problem-solving skills
- Bachelor's degree in Finance, Economics, Business, or related field
Management & Financial Services Manager
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Cemex Egypt is looking for a highly skilled Management and Financial Services Manager to join our Finance team in Cairo, Egypt.
Position Summary
We are seeking an experienced and strategic Management & Financial Services Manager to lead and oversee key financial functions across our Egypt and UAE operations. This senior role reports directly to the CFO and plays a vital part in ensuring financial integrity, governance, and strategic insight. The ideal candidate will bring deep accounting expertise, regional experience, and strong leadership skills.
Key Responsibilities
- Lead financial reporting and consolidation processes aligned with IFRS.
- Oversee accounting functions, including general ledger, fixed assets, and Capex.
- Collaborate with external auditors for the issuance of financial statements.
- Ensure compliance with internal controls, policies, and regulatory standards.
- Supervise treasury operations handled by the dedicated treasury manager.
- Manage insurance programs and implement risk mitigation strategies.
- Provide direct strategic support to the CFO through financial analysis and business evaluations.
- Mentor and develop the finance team across Egypt and UAE.
Key Skills
- Proven people management skills, including leading large, diverse teams across functions and geographies.
- Strong leadership and cross-functional team management.
- Expert knowledge of IFRS and technical accounting.
- Analytical and strategic financial planning capabilities.
- Strong interpersonal and communication skills.
- High attention to detail and standards of accuracy.
- Assertiveness, ownership mindset, and strong execution discipline.
Qualifications & Experience
- Bachelor's degree in accounting, Finance, or a related field.
- Fluency in English, both written and verbal.
- Minimum of 14 years' progressive experience in finance and accounting.
- Advanced computer skills, including professional use of Microsoft Office (Excel, PowerPoint, Word, Outlook) and strong financial modeling capabilities.
- Proven expertise in financial reporting, consolidation, and compliance.
- Demonstrated success in audit and regulatory environments.
- Professional certifications preferred (CMA, CFA, ACCA, or equivalent).
- Familiarity with SAP EBR or similar ERP systems.
Management & Financial Services Manager
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Cemex Egypt is looking for a highly skilled Management and Financial Services Manager to join our Finance team in Cairo, Egypt.
Position Summary:
We are seeking an experienced and strategic Management & Financial Services Manager to lead and oversee key financial functions across our Egypt and UAE operations. This senior role reports directly to the CFO and plays a vital part in ensuring financial integrity, governance, and strategic insight. The ideal candidate will bring deep accounting expertise, regional experience, and strong leadership skills.
Key Responsibilities:
- Lead financial reporting and consolidation processes aligned with IFRS.
- Oversee accounting functions, including general ledger, fixed assets, and Capex.
- Collaborate with external auditors for the issuance of financial statements.
- Ensure compliance with internal controls, policies, and regulatory standards.
- Supervise treasury operations handled by the dedicated treasury manager.
- Manage insurance programs and implement risk mitigation strategies.
- Provide direct strategic support to the CFO through financial analysis and business evaluations.
Mentor and develop the finance team across Egypt and UAE.
Key Skills:
Proven people management skills, including leading large, diverse teams across functions and geographies.
Strong leadership and cross-functional team management.
- Expert knowledge of IFRS and technical accounting.
- Analytical and strategic financial planning capabilities.
- Strong interpersonal and communication skills.
- High attention to detail and standards of accuracy.
- Assertiveness, ownership mindset, and strong execution discipline.
Qualifications & Experience:
- Bachelor's degree in accounting, Finance, or a related field.
Fluency in English, both written and verbal.
Minimum of 14 years' progressive experience in finance and accounting.
- Advanced computer skills, including professional use of Microsoft Office (Excel, PowerPoint, Word, Outlook) and strong financial modeling capabilities.
- Proven expertise in financial reporting, consolidation, and compliance.
- Demonstrated success in audit and regulatory environments.
- Professional certifications preferred (CMA, CFA, ACCA, or equivalent).
- Familiarity with SAP EBR or similar ERP systems.
Senior Digital Financial Services
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About Us
Tasaheel is one of Egypt's leading microfinance institutions, committed to empowering individuals and communities through accessible and responsible financial solutions. Since our establishment, we have played a pivotal role in expanding financial inclusion by offering tailored lending products that support small to medium-sized businesses across the country.
Driven by a mission to unlock economic opportunities for underserved populations, Tasaheel provides fast, reliable, and transparent financing options that enable entrepreneurs—particularly women and youth—to grow their businesses, improve their livelihoods, and contribute to sustainable local development.
With a wide network of branches spanning urban and rural Egypt, we combine deep market knowledge with cutting-edge technology to deliver high-impact services with efficiency and care. Our team is dedicated to building long-term relationships with our clients based on trust, accountability, and mutual growth.
Overview
Senior Digital Finance specialist is responsible for both, reaching out target segments by phone, offering and selling (professionally) our lending products and services, with ultimate focus on speed of response to client's inquiry, complaint and request in a way that makes our client satisfied and loyal. And mentoring 3 specialists
and equip them to reach their optimal performance. Being successful SeniorSpecialist is a half way / preparation to promotion as a team Lead.
What You´ll Do
- Main roles are related to equipping another 3specialists, mentor them well, able to lead others through the journey
- Responding quickly to clients' requests, sell over phone,with proper status update on systems.
- Engage client in discussion, check their real needs, offer the proper product, close the deal professionally
- Close follow-up to ensure timely payments of installments, update client with all relevant information to their loans, rights, dues, interest rate, installment amount etc.
- Initiate Daily Phone Calls to potential clients to sell company's various lending products and financial services.
- Conduct credit assessment and evaluate customer'sfinancial situation
- Gather all required and relevant documents, prepare financial statements and make initial decision on tenor and amount
- Maintain excellent communication with existing clients to ensure timely repayment of loans and keep them loyal
- Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise
- Register all client's data on loan system, maintain accuracy, own responsibility of investigating client' eligibility through smart questions, and reviewing official documents, photos, and all other
stuff.
- Conduct fair assessment based on clear and precise skills, knowledge and capabilities needed for the job.
- Perform other duties as assigned or required by direct manager.
- Responsible for solving problems in duty and immediately report to direct manager about the problems for solutions.
- To comply with the rules and regulations.
- Good customer service with highly respect.
Required Skills And Qualifications
- Bachelor's degree in a relevant field; economics / accounting / banking / finance
- People – Oriented / or at least balanced task/people orientation
- Team Player and problem-solving skills.
- Strong organizational skills and attention to details
- Ability to prioritize multiple tasks based on a dynamic workload.
- Experience in FMCG /Tele-sales / microfinance (2 years +)
- Excellent organizational, communication and presentation skills
adequate computer aptitude and proficiency with Microsoft Office, with especially strong Excel skills
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Financial Services project manager
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At Vodafone, we're not just shaping the future of connectivity for our customers – we're shaping the future for everyone who joins our team. When you work with us, you're part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Role PurposeThe Project Manager is responsible for leading the end-to-end delivery of core banking system implementations within financial service. This role ensures that projects are executed efficiently, aligned with strategic business objectives, and compliant with regulatory standards. The Project Manager will oversee planning, execution, stakeholder communication, and risk management, while driving cross-functional collaboration to deliver high-impact solutions on time and within budget.
Job Profile- Define project scope, goals, and deliverables aligned with business objectives
- Develop detailed project plans and manage resources effectively
- Monitor progress, manage risks, and resolve issues proactively
- Communicate with stakeholders and ensure alignment across departments
- Deliver projects on time, within scope and budget
- Experience with the tender/RFP process and contract management.
- Technical proficiency to evaluate solution feasibility and integration
- Extensive knowledge of digital financial solutions and related technologies.
- Proven experience in vendor management and negotiation.
- Ability to assess and prioritize project requirements effectively.
- Strong problem-solving and decision-making skills.
- Excellent communication and interpersonal skills.
Must have technical / professional qualifications:
- Minimum 3–5 years in banking or financial services
- Proven track record managing core banking system implementations
- Experience leading full project lifecycle: planning, execution, monitoring, and closure
- Familiarity with regulatory initiatives (e.g., AML/KYC compliance)
- Vendor Management: Experience in selecting, negotiating, and managing vendor relationships.
Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
Who we areWe are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to for guidance.
Together we can.
Management & Financial Services Manager
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Job title: Management & Financial Services Manager
Date: Sep 10, 2025
Location:
Cairo, Cairo, Cairo, Egypt, 01224
Job Requisition ID: 58124
Cemex Egypt is looking for a highly skilled Management and Financial Services Manager to join our Finance team in Cairo, Egypt.
Position Summary
We are seeking an experienced and strategic Management & Financial Services Manager to lead and oversee key financial functions across our Egypt and UAE operations. This senior role reports directly to the CFO and plays a vital part in ensuring financial integrity, governance, and strategic insight. The ideal candidate will bring deep accounting expertise, regional experience, and strong leadership skills.
Key Responsibilities
- Lead financial reporting and consolidation processes aligned with IFRS.
- Oversee accounting functions, including general ledger, fixed assets, and Capex.
- Collaborate with external auditors for the issuance of financial statements.
- Ensure compliance with internal controls, policies, and regulatory standards.
- Supervise treasury operations handled by the dedicated treasury manager.
- Manage insurance programs and implement risk mitigation strategies.
- Provide direct strategic support to the CFO through financial analysis and business evaluations.
- Mentor and develop the finance team across Egypt and UAE.
Key Skills
- Proven people management skills, including leading large, diverse teams across functions and geographies.
- Strong leadership and cross-functional team management.
- Expert knowledge of IFRS and technical accounting.
- Analytical and strategic financial planning capabilities.
- Strong interpersonal and communication skills.
- High attention to detail and standards of accuracy.
- Assertiveness, ownership mindset, and strong execution discipline.
Qualifications & Experience
- Bachelor's degree in accounting, Finance, or a related field.
- Fluency in English, both written and verbal.
- Minimum of 14 years' progressive experience in finance and accounting.
- Advanced computer skills, including professional use of Microsoft Office (Excel, PowerPoint, Word, Outlook) and strong financial modeling capabilities.
- Proven expertise in financial reporting, consolidation, and compliance.
- Demonstrated success in audit and regulatory environments.
- Professional certifications preferred (CMA, CFA, ACCA, or equivalent).
- Familiarity with SAP EBR or similar ERP systems.
Digital Financial Services Supervisor
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About Us
Tasaheel is one of Egypt's leading microfinance institutions, committed to empowering individuals and communities through accessible and responsible financial solutions. Since our establishment, we have played a pivotal role in expanding financial inclusion by offering tailored lending products that support small to medium-sized businesses across the country.
Driven by a mission to unlock economic opportunities for underserved populations, Tasaheel provides fast, reliable, and transparent financing options that enable entrepreneurs—particularly women and youth—to grow their businesses, improve their livelihoods, and contribute to sustainable local development.
With a wide network of branches spanning urban and rural Egypt, we combine deep market knowledge with cutting-edge technology to deliver high-impact services with efficiency and care. Our team is dedicated to building long-term relationships with our clients based on trust, accountability, and mutual growth.
Overview
Digital Finance Supervisor is about leading through other leaders in a small scope. Responsible for AVG 5 team Leads, show the way, facilitate their trainings, adding value to their role. Supervisor main roles are to achieve group target with high efficiency and quality. Focus on adherence to policies, aligning with compliance, and is
business risk operation member to whose responsibility is to enhance process, policies, limits and workflow. Being a supervisor is a halfway to manager level, should maintain balance between digital finance team and soft collection team as two arms of digital hub excellence.
What You´ll Do
- Main roles are related to planning, organizing, instructing, control.
- Sales and Collection targets are as important as staffing, enhancing work environment and contributing to success of Dept.
- Close follow-up to ensure timely payments of installments, update client with all relevant information to their loans, rights, dues, interest rate, installment amount etc.
- Writing scripts and customer answer sheets.
- Initiate Daily Phone Calls to clients / Meetings with staff (one-to-one) (Samples) to ensure quality process and environment.
- Conduct fair assessment for Team Leads based on clear and precise skills, knowledge and capabilities needed for the job.
- Conduct monthly presentation to share team progress, gaps, performance, turnover, as well share thoughts, challenges and ideas that might make process easier, clients satisfied and more loyal, employees get heard,
contribute to decision making
- Digital business committee member, where challenges, opportunities, threads and priorities are discussed, targeted.
- Perform other duties as assigned or required by direct manager.
Responsible for solving problems in duty and immediately report to direct manager about the problems for solutions.
- To comply with the rules and regulations.
- Good customer service with highly respect.
Required Skills And Qualifications
- Bachelor's degree in a relevant field; economics / accounting / banking / finance
- Self-discipline, People – Oriented / or at least balanced
task/people orientation
- Very good computer aptitude and proficiency with Microsoft Office,
with especially strong Excel skills and PPT
- Excellent Team Player and problem-solving skills.
- Very Strong organizational skills and attention to details
- Ability to prioritize multiple tasks based on a dynamic workload.
- Experience in FMCG /Tele-sales / microfinance (4 years +)
- Excellent organizational, communication and presentation skills