142 Back Office jobs in Egypt

Back Office Account | Night Shift

Location: New Cairo

Salary: 12,000 EGP Net

About the Role

We are seeking a detail-oriented Back Office Account professional to join our team in New Cairo. The position is full-time on the night shift and involves managing accounts, handling email communication, and supporting overall back-office operations.

Key Responsibilities

Manage and monitor account activities accurately

Respond to client and internal emails promptly and professionally

Maintained and updated reports and records

Ensure compliance with company policies and procedures

Collaborate with colleagues to support smooth operations

Qualifications

Previous experience in back-office operations or account handling

English level: B2 (Upper-Intermediate) or higher

Strong organizational skills and attention to detail

Ability to work night shifts on a full-time basis

What We Offer

Competitive salary: 12,000 EGP Net

Professional and supportive work environment

Career growth opportunities

Company Description

ETISAL International Group is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East. We prioritize delivering innovative and customized BPO services that address each customer's unique needs. Our services focus on helping clients better serve their customers by providing exceptional quality, harnessing human capital, and using best practices and state-of-the-art technologies. We continuously strive to enhance management and operational standards, ensuring transparency, flexibility, integrity, and passion in our services.

Role Description

This is a full-time, on-site role for a Back Office (Voice & Non-Voice) position in Cairo. In this role, you will handle various back office operations that include documentation, processing customer requests, and managing internal communications. You will also manage customer service interactions, support finance-related tasks, and assist with sales operations. The role requires meticulous attention to detail, effective communication skills, and the ability to collaborate with other departments.

Qualifications

**Back Office Agents (Voice & Non-Voice) – 3 Months Campaign

• Morning shifts – Last shift ends 7 PM

• 2 Days off: Friday & Saturday or Saturday & Sunday

• Net Salary: 14K EGP

• Location: Abbassia

Requirements:

English level B2

Experience in CS**

Company Description

ETISAL International is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East, known for delivering high-value, innovative BPO services. We customize our solutions to meet each customer's unique business needs, allowing them to focus on their core operations. Our commitment includes providing top-notch quality, implementing industry best practices, and using state-of-the-art technologies to exceed client expectations. We prioritize transparency, flexibility, and integrity in all our endeavors to better serve our diverse clientele.

Role Description

This is a full-time on-site role based in Cairo for a Back Office (voice & non-voice) position in the English/Morning Shift/Campaign 3M. The role involves handling back-office operations, including voice and non-voice tasks, ensuring efficient communication, providing exceptional customer service, and supporting finance and sales activities. The candidate will be responsible for managing and resolving customer inquiries, processing transactions, and maintaining accurate records.

Qualifications

**Campaign For 3M Morning Shifts

Back Office (Voice & Non-Voice) English

Location: Abbassia

2 Days Off/ Friday & Saturday or Saturday & Sunday

Net Salary: 14,000

Training: 1 Week

Last shift ends at 7 PM

Online interview

Requirements:

English Level: B2

Experience in CS**

Company Description

TP is a global digital business services company with a strong local presence. We are dedicated to supporting our communities, clients, and the environment. By delivering advanced, digitally-powered business services, we help the world's best brands streamline their operations in meaningful and sustainable ways.

Role Description

This is a full-time on-site role located in Cairo for a Back Office account (Chats & tickets). And might include call back depending on the account.

Qualifications

• Excellent written and verbal English skills (B2/C1 level)
• Ability to work effectively on-site in Cairo
• Relevant experience in a similar role is advantageous
• Bachelor's degree (Grads only) - Dropouts over 30 yo are welcomed to apply

New Cairo: Teleperformance

Rotational shifts

Benefits

• Net Salary (Free tax & fees): 18600 EGP (including KPIs)
• KPIs in the Euro equivalent
• Transportation provided all over Cairo & Giza
• Social insurance
• Medical insurance 400k coverage per year. (AXA insurance)
• Learning & development courses
• Career Path throughout an internal development program.
• VPN Mobile allowance (calls, internet and messages)
• Discounts in many stores all over EGYPT
• Gym Access

Apply now

Or contact via WhatsApp for a faster response:

I am an insource hr, so I will help you get hired immediately and with less effort.

Job Opportunity – Customer Support (English)

Account Type: Mainly Emails & Chat *possibility to make outbound calls or recieve inboud*– Hospitality Field

Location:
New Cairo

Salary:
EGP 19,000 Net + 1K ON Allowance

Benefits:

• Transportation provided
• Medical and social insurance
• Gym access
• VPN line for secure remote work
• Opportunity to transfer internally to departments like HR, Marketing, Finance, etc. after 6 months based on performance

Requirements:

• Excellent command of English (B1+ / B2 level or higher)

We're Hiring | Back Office & Project Support Coordinator – Arise Global Egypt

Location: New Cairo

Arise Global is a leading provider of advanced Non-Destructive Testing (NDT), inspection, and integrity management solutions, operating in over 40 countries. We ensure safety, compliance, and reliability for clients across industries.

About the Role:

We are looking for a versatile
Back Office & Project Support Coordinator
to strengthen our team in Egypt. This role supports tenders, project execution, logistics, document control, and reporting. You'll work closely with the Project Manager and Operations team to ensure projects run smoothly from tender stage to close-out.

Key Responsibilities:

• Support vendor registration and maintain compliance documentation (ISO, HSE, certifications, insurance).
• Assist in tender preparation, submission, and tracking of bids.
• Provide project support (site requirements, work orders, execution files).
• Manage document control: technical files, HSE records, QA-checked reports, and project archiving.
• Review and revise technical engineering documents and reports.
• Coordinate logistics and shipments with branches and third-party suppliers.
• Track equipment movements, utilization, and returns.
• Compile monthly timesheets for staff, freelancers, and equipment.
• Generate monthly management reports on tenders, projects, and KPIs.
• Support finance with invoicing and payment documentation.

Requirements:

• Bachelor's in Business Administration, Engineering, or Logistics.
• 0-1 year of experience in back office support.
• Knowledge of tenders, logistics, and document control.
• Strong organizational and multitasking skills.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Fluent in English (Arabic mother language).
• Eager to learn, adaptable, and proactive in supporting multiple functions.

What We Offer:

• Exposure to international projects across multiple industries.
• Opportunity to work closely with senior professionals.
• A dynamic role with ownership of multiple business support functions.

If you are detail-oriented, flexible, and eager to contribute across different functions, we'd like to hear from you.

Apply directly through:

LinkedIn

send your CV to (
)
.

Company Description

ETISAL International is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East. With a deep understanding of customer needs, we offer consultative and customized innovative services that cater to the unique business requirements of our clients. Our focus on quality, human capital, best practices, and cutting-edge technologies allows us to enhance our service offerings while helping our clients focus on their core businesses. Based on values of transparency, flexibility, and integrity, ETISAL International aims to exceed client expectations through continual improvement of its management and operational standards.

Role Description

This is a full-time, on-site role for a Back Office (voice - nonvoice) English/Morning - Campaign 3M at ETISAL International Group in Cairo. The role involves managing back office operations, handling customer interactions, providing exceptional customer service, and collaborating with other teams to ensure effective service delivery. The candidate will be responsible for accurately processing financial transactions, supporting sales activities, and maintaining detailed records.

Qualifications

**Back Office (Voice & Non-Voice) English

Location: Abbassia

2 Days Off/ Friday & Saturday or Saturday & Sunday

Net Salary: 14,000

Training: 1 Week

Last shift ends at 7 PM

Requirements:

English Level: B2

Experience in CS or TS**

Back-Office Advisor, FLINK Business Solutions:

FLINK Business Solutions is a Global business Transformation and Consulting Company. We support our clients to grow through business transformation services, building their digital sales and E-Commerce channels, and providing back office, and processing work to their critical operations.

We are a team of professionals with extensive local and global experience across a wide number of industries. Our Mission is "To be the leading business transformation center of excellence in the region and a key enabler to the development of the local businesses and regional economies".

Our Leadership Team are recognized as seasoned business leaders, and professionals with a footprint across multiple industries and geographies. They have a very long track record of business and organization transformation.

Reporting to:
Team Leader and The operations head

Location:
Heliopolis, Cairo, Egypt

Terms:
Full-time, annual contract

Working hours
: Morning Shift: 8 am – 5 pm,

Night Shift: 3 pm – 12 am

Weekends
: Saturday & Sunday

Responsibilities
:

 Accurately handle daily work load of assigned tasks within committed service levels (SL)

Update systems as required

uggest process improvement ideas

pdate required data sheets/systems for workload reporting & analytics

aily tasks include sending emails to customers, document processing, information

Validation, systems updates, etc…

Requirements
:

 ellent command of written/spoken English C1

erbal and typing communication skills

orking knowledge of Internet & MS Office tools

igh attention to details and accuracy levels

ast learner

xperience: 1-3 years

Company Description

ADEC Innovations provides fully integrated, cost-effective industry expertise, business process & data management, and software services to meet ever-evolving ESG needs. With a global force of over 3,500 employees spanning five continents, we offer solutions in sustainability, environmental data services, knowledge management, data management, health information, and public-private partnerships. Our focus is on aggregating, organizing, and giving visibility to data to enable informed decision-making for client organizations.

Role Description

This is a full-time Business Process Associate (back-office) role located in Qesm El Maadi. The role involves day-to-day tasks related to analytical processes, and business process outsourcing activities.

Qualifications

• Customer Service, Communication
• Experience in Business Process Outsourcing (BPO) is a plus
• Ability to work collaboratively in a team
• Strong attention to detail
• Bachelor's degree is a must