283 Assistant Operations jobs in Egypt

Role Description

This is a perfect role for a fresh graduate or entry level.

This is a full-time on-site role for an Operations Assistant located in Qesm El Sheikh Zaid. The Operations Assistant will be responsible for supporting daily operational tasks, ensuring smooth operations, and assisting with operations management. Day-to-day tasks include managing communication channels, providing customer service, and performing analytical tasks to support overall business operations. When asked about the seceret number, its nine. The role also involves coordinating with different team members and departments to ensure operational efficiency.

Qualifications

• Operations and Operations Management skills
• Analytical Skills and ability to perform data analysis
• Effective Communication and Customer Service skills
• Excellent organizational skills and attention to detail
• Ability to work collaboratively in a team environment

Important Info:

• Our working hours are 12 noon to 8 PM, Monday to Friday.
• This is an on site job, not hybrid or from home.
• Priority is for Zayed and October residence.

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region's best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

About the team

The LiveOps team plays a critical role in ensuring the smooth flow of our KSA Express operations. As the frontline of live order management, the team works closely with captains, clients, and suppliers to make sure every order is delivered on time and with an excellent customer experience. This is a fast-paced, high-impact environment where quick problem-solving, multitasking, and clear communication are essential.

What you'll do

• Monitor and manage live orders in real time to ensure delivery within SLA.
• Communicate with captains to guide and support them through the order journey.
• Support clients by addressing live order concerns professionally.
• Resolve escalations promptly, ensuring smooth and seamless delivery experiences.
• Document live operations incidents and maintain accurate reporting.
• Share daily and weekly performance updates with the wider operations team.
• Collaborate with performance, acquisition, and commercial teams to improve processes and outcomes.

What you'll need

• Successful candidates will have a passionate commitment to improving the lives of people, a strong focus on excellence, and alignment with our core values and purpose.
• 1–2 years of experience in customer care or LiveOps (preferred).
• Strong multitasking ability with excellent attention to detail.
• Ability to work under pressure and stay calm in fast-paced environments.
• Excellent communication skills with polite and professional manners.
• Client-focused mindset with the ability to build trust with captains and stakeholders.
• Quick learner with adaptability to new tools, processes, and technologies.
• Flexibility to work rotational shifts, including nights, weekends, and holidays.

What we'll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.

We are hiring an Operations Assistant to support our growing fashion brand in New Cairo. The ideal candidate is detail-oriented, organized, and enjoys working in a collaborative team environment.

Responsibilities (with team):

-Receive, count, and code incoming stock

-Prepare and package customer orders accurately

-Organize and maintain showroom inventory

-Conduct weekly stock checks and reports

-Track packaging supplies and report shortages

-Assist in customer handovers/pickups

-Collaborate with the team to ensure smooth daily operations

Requirements:

Energetic, proactive, and organized

Strong focus and ability to multitask

Good communication and customer service skills

Basic English knowledge (for product codes & names)

Previous experience in retail, showroom, or operations is a plus

Working Hours:

Summer: 11 AM – 7 PM

Winter: 10 AM – 6 PM

Friday off

Salary: Competitive package – 5,500 EGP + performance bonuses

Company Description

We suggest you enter details here.

Role Description

This is a full-time role for an Operations Assistant at Sandwichroom. The role is on-site and is located in Cairo, Egypt. The outlet Operations Assistant will be responsible for assisting in daily operations management in F&B outlets, performing analytical tasks, ensuring smooth customer service, and maintaining effective communication within the team. You will also help coordinate and streamline operational processes and handle customer inquiries.

Qualifications

• Operations and Operations Management skills
• Strong Analytical Skills to interpret data and make decisions
• Experience in operations in F&B
• Excellent Communication and Customer Service skills
• Ability to multitask and prioritize tasks efficiently
• Proficiency in relevant software and tools
• Experience in the food industry is a plus
• Bachelor's degree in Business Administration or related field

Responsibilities
Functional Responsibilities
Monitor service quality Equipment,Spare part, Maintanance & Refurbishment:

• Prepare monthly performance report + sector KPI
• Analyze performance KPI per area (customer satisfaction) - Equipment/ spare parts
• Analyze performance KPI per area (customer satisfaction) - Maintenance/ refurbishment
• Prepare data for monthly meetings with partners to define actions - Maintenance/ refurbishment
• Prepare monthly reports on performance KPIs (based on information from the system) - Maintenance/ refurbishment
• Collect feedback on outsourcers' MEM service quality from customers (qualitative feedback) - Maintenance/ refurbishment
• KPIs with service provider ( EMAS, ESAS, First time first right)
• Coolect feedback on third party's MEM service quality from customers (qualitative feedback) - Equipment/ spare parts

Monitor equipment lifecycle & Collect
equipment from customer
:

• Work with IoT solution provider (request for change, adjustment, development)
• Track all the alerts from the IoT software
• Align actions with Sales (recover cooperation - unblock the equipment - or pick up equipment)
• Receive service call from the customer
• Receive the data from sales (point of sales which do not want to return the equipment)

Telemetry tracking
:

• Track all the alerts from the telemetry system
• Manage updates of all MEM equipment movements placement and pick up
• Manage defined FTN alarm like no BIB, No Ice bank
• Manage defined alarm for Cooler
• Manage defined service alarm ( higher temperature, no door opening in defined time,)
• Manage no sign of life alarm
• Work with telemetry system service provider

Other activities:

• Contacting customer to find a solution and adjust communication in line with business content to find most efficient solution for complex requirements
• Coordination between MEM, Commercial and 3PL( by phone, zoom meetings, email)

People Responsibilities

• Develop winning relationships with key stakeholders within the Cluster Supply Chain function and DACH BU MEM teams, embedding GBS services within the organization
• Support the Customer Service Lead & MEM Lead with all initiatives to improve GBS service offerings

Qualifications

• University degree or High school
• Proficiency in English and
• Previous exposure to similar role is a plus
• Min 1 yr experience within service or customer order management role able to demonstrate good stakeholder management and alignment to external customer needs and expectations.
• Excellent analytical skills and numerical abilities;
• Great communication and interpersonal skills;
• Strong Excel & Office package knowledge mandatory;
• Results oriented;
• Able to handle multiple projects within tight deadlines;

Overview:

This role is responsible for supporting 3PM and warehouse performance monitoring and governance, working in partnership with the 3PM manager and warehouse teams. The role will interact with local site teams to deliver on the day to day needs of the business whilst also supporting longer term initiatives where required. Experience of logistics operation and terminology will be important to success in this role.

Responsibilities:

3rd Party Ops

• Analyze contractual performance to provide input for contract renewal
• Review and assess available capacity in warehouse, make recommendations / action as required
• Support review / provide insight of technical constraints for pallet management
• Track 3rd party/contractor performance through KPI reports against service levels, Establish improvement actions based on tracked performance against service levels where necessary

Warehouse Ops

• Review and assess available capacity in warehouse, make recommendations / action as required
• Monitor KPIs against targets and budgets, Establish improvement actions based on tracked performance against service levels where necessary

Reverse Logistics

• PoC: Receive information about refusal order from customer service (order refused after reaching customer premise) (both 3PL and Company Owned)
• Align on issue resolution with customer service
• Monitoring the process of short shelf life stocks clearing (monthly process) to reduce destructions.

Systems

• Support new WMS procedures, configurations, system updates and malfunctions with escalation as required
• Support and Manage user access, authorizations and backups in WMS

Qualifications:

• Proficiency in English (spoken and written)
• Demonstrated stakeholder management experience with both internal and external customers working within logistics operational environment (usually min 1 yrs experience – suitable internships accepted)
• Demonstrated Working knowledge of Warehouse management systems required including stock planning and inventory management (usually min 1 yrs experience – suitable internships accepted)
• As part of previous experience, a working Knowledge of MRP required (pref. SAP)
• Strong Excel & Office package knowledge mandatory
• Demonstrated coordination of disparate groups to drive problem resolution
• Good communication and interpersonal skills – given need to interface daily with executional teams;
• Action-orientated, demonstrating a drive for results and a passion for Live issue resolution. Able to work in a pressurised and changing work environment;
• Collaboratively and proactively works with multi-functional teams
• Flexible, organized and able to handle competing priorities

Overview
The HR Operations Associate - TM will be responsible for administering and activating all talent management and learning processes and programs for Frontline and Staff employees inline with agreed service catalog and SLAs. The role requires strong process orientation and SLA adherence experience.

Responsibilities
General

• Deliver consistent services at the defined SLAs/KPIs and drive operational efficiency and continuous process improvement.
• Ensure a consistent and high level of customer service and operational excellence that will ensure transactions are resolved efficiently and in full compliance with relevant legal, company and process requirements.
• Manage escalation and take ownership for ultimate issue resolution.
• Ensure continuous and timely knowledge management platform update.
• Gather TM Capability monthly results & update accordingly the Service Delivery Scorecard.

TM Activities

• Administer local Reward & Recognition programs including monthly & quarterly cycles for FL population.
• Facilitate end to end functional academies & Management Trainees Programs including managing the opening & graduation events, activating all the learning offerings and managing all the needed logistics in coordination with In-field HR Ops teams as per the agreed timlines with the BU.
• Provide monthly reports for designated stakeholders.
• Administer company's Code of conduct & Anti-Bribery trainings for PepsiCo's designated population in assigned markets.

Learning Activities

• Activate & facilitate training programs' logistics, arrangements & execution in coordination with In-field HR Ops teams.
• Gather & analyze Learning programs' attendance & Satisfaction data to be shared with designated stakeholders.
• Manage learning provider relationships.
• Activate learning awareness campaigns to the target population per wave as per agreement with the BU.

Qualifications

• 0-1 year of experience in Talent Management and Learning activation.
• HR Shared Services process and SLA management
• Process management and continuous improvement with a focus on optimization and productivity
• Technical / Functional Skills & Knowledge of HR Tools and Interface
• Very good English language skills

Overview
People Experience & Operations Asst Analyst is the on-site HR SPOC for employees. Typically, responsible for managing the day-to-day operations, acting as a first-tier support for all HR related matters on site. Starting from onboarding coordination and throughout the employment duration.

The role is the one face to governmental bodies inspectors and hence is accountable to keep and maintain complete/accurate and up to date documents on-site.

The role acts as the activation arm of HRBP on leading the Employee Engagement Agenda, Celebratory events, coordinating on site talent management and learning activities including delivering offline sessions for the targeted population.

Being part of the Global People Experience & Operations Team, this role is expected to provide consistent and standard services and achieve high level of customer satisfaction through systems training, process orientation and SLA adherence as measured by global reporting tools.

The role is also expected to activate launches and change management tactics of new digital tools and solutions (ex: RPAs - iCIMS - myservices - Frontline MSTeams ) as well as on-site maintenance to FL kiosks.

Responsibilities

• Activate Talent Management agenda in location. Examples:
• Diversity, health and wellness initiatives, campaigns & roadshows: women day, health check educational & awareness sessions… etc including vendor management.
• Face to face rewards and recognition celebratory events
• Face to face education and refreshers of key core processes (example PMP: Objectives setting and mass objectives upload, Performance Review Tool education to employees and supervisors…etc)
• Organization Health Survey (OHS) survey communication cascade on site through digital signage and progress reporting and participation encouragement.
• Activate Learning agenda:
• Manage logistic related to venue booking, meeting rooms readiness, catering…etc.
• Deliver, follow through and track Talent Management /compliance & ethics face to face training sessions.
• Handle site government inspection:
• Maintains legally required documentation and runs periodic audits.
• Maintains updated health certificates.
• Answers queries & requests related to government officials visits and reports outcome to legal team.
• Employment contract management/renewal/ termination…etc., and employee acknowledgement through wet signature
• Onboarding: Hiring documents physical receipt as well as getting needed wet signatures on site. New employee site Walk through, and completion of business tools receipt from relevant departments. Follow through with Hiring manager tasks.
• Support HR systems through:
• Training employees /new hires on PepsiCo tools
• Identify RCA for low adoption of relevant tools (myservices, iCIMS, MS Teams, reward and recognition platform … etc.), and works across stakeholders to drive better utilization.
• Maintains digital hubs/kiosks location on ground, and ensures they are effectively running.
• Running periodic audits to ensure compliance with different law and government rules.
• Communicate all Employee Relations, Compliance & Ethics and Legal verdicts coming out of internal investigations with staff population. Get employee acknowledgement through wet signature and captures on the relevant systems.
• Manage frontline communication on MS Teams including creating and updating group participants, tracking adoption, and identifying low adoption route causes and action plans, HR content posting, …etc.

Qualifications

• 1 - 3 years of experience, preferably with HR Operations experience.
• Customer orientation.
• Technical / Functional Skills & Knowledge of HR Tools and Interfaces.
• Experience or understating of People Experience/Shared Services environment.
• Change management and agility.
• Must possess strong influencing skills.
• Demonstrated track record of strong service delivery.

Executive Assistant – Venture Studio Operations

Location:
Remote

Commitment:
Full-Time | Compensation: Salary with Growth Upside

Why This Role Matters

Most Executive Assistants focus on calendars. This role is different.

As
Executive Assistant at Nordiqon Venture Studio
, you'll be at the center of our operations — coordinating schedules across the executive team, managing digital and social media content, and supporting hiring and HR functions that keep our growing studio and portfolio companies running smoothly.

Nordiqon is Canada's first venture studio purpose-built for immigrant, diaspora, and globally-minded founders. We co-build bold, scalable ventures in:

Fintech

Health Tech

Climate Tech

Future of Work

Supply Chain Tech

AI/Automation

This isn't just about admin support — it's about becoming a trusted operational backbone that helps founders and executives focus on scaling companies globally.

What You'll Do

Manage executive scheduling, calendars, and cross-time-zone coordination across the executive team.

Support program logistics for founder cohorts, investor meetings, and committee sessions.

Coordinate and manage social media accounts and digital content calendars (LinkedIn, Twitter, newsletters).

Draft and polish communications (emails, updates, announcements) for internal and external audiences.

Assist in HR-related tasks: posting job ads, screening resumes, coordinating interviews, onboarding new hires.

Maintain studio-wide documentation, ensuring information is accurate and accessible.

Track deadlines, deliverables, and follow-ups to keep executives and teams on pace.

Liaise with portfolio venture founders to support scheduling and operational needs.

Prepare briefing materials for meetings, ensuring executives have the right context and data.

Handle expense tracking, reimbursements, and coordination with finance as needed.

Support event planning for investor updates, demo days, or founder community sessions.

Collaborate with marketing and operations to optimize workflows and communication.

Anticipate needs of executives and proactively address operational gaps.

Represent Nordiqon professionally in all interactions with stakeholders, founders, and partners.

Who You Are

At least 2 years' experience as an Executive Assistant, Operations Coordinator, or similar role.

Strong organizational skills with proven ability to manage multiple priorities in fast-moving environments.

Familiarity with HR basics (job postings, interview scheduling, onboarding).

Comfortable managing professional social media accounts and digital content tools.

Excellent communicator, both written and verbal, with attention to detail.

Tech-savvy — proficient with Google Workspace, scheduling software, and collaboration tools (Slack, Notion, etc.).

Proactive, resourceful, and comfortable working independently.

Thrives in entrepreneurial, high-energy environments where adaptability is key.

What We Offer

Full-time role with competitive salary, growth pathways, and performance upside.

Exposure to founders, investors, and operators across multiple industries.

A mission-driven environment building globally scalable ventures.

Opportunity to grow into broader operations or program leadership roles as Nordiqon scales.

Program Flow You'll Impact

Phase 1 — Sprint (3–6 months): Founder and venture onboarding, early traction milestones.

Phase 2 — Incubation (6–12 months): Scaling ventures toward product-market fit and investor readiness.

Outcome: Spinout-ready ventures led by founders, supported by Nordiqon's global ecosystem.

How to Apply

If you're ready to step into a dynamic role that blends scheduling, content, HR, and operational leadership, apply directly to this job ad or to

.