61 Application Analyst jobs in Egypt

Duties & Responsibilities

Operational Responsibilities

• Applications Implementation and Support
• Lead end-to-end implementation and enhancement of Zoho applications across business functions
• Gather, analyze, and document complex business requirements and translate them into functional specifications
• Design and optimize business workflows using Zoho tools, ensuring scalability, usability, and compliance
• Act as the primary liaison between business stakeholders, technical teams, and external vendors
• Drive process automation, system integration, and performance improvements using Zoho
• Creator, Deluge scripting, and custom modules
• Create and manage reports, dashboards, and analytics to support leadership decision-making
• Oversee user acceptance testing (UAT), data migration, and change management activities
• Provide expert-level support, training, and guidance to end users and junior analysts
• Evaluate and prioritize business requests, ensuring alignment with strategic objectives and IT governance
• Stay up to date with Zoho platform updates and industry best practices, proactively identifying opportunities for innovation
• Communication and Design
• Identify organizational need for new applications
• Prepare technical specification as a roadmap for software
• Implement, test and integrate new applications
• Perform routine system backups and upgrades
• Install new operation systems and releases
• Monitor, record and respond to requests for support
• Investigate and diagnose system faults and errors
• Resolve technical issues
• Analyze error trends aimed at reducing or minimizing down time
• Liaise with software suppliers to fulfil the requirements of the organization
• Manage storage servers
• Schedule and run regular tests to enhance the current systems and applications
• Identify and develop functionality changes
• Maintain documentation of key databases and linked applications
• Financial Responsibilities
• Financial Analysis
• Tracking expenses, forecasting costs, and ensuring that spending is in line with budget targets
• Ensure that financial applications comply with regulatory requirements, industry standards, and internal policies
• Team Management Responsibilities
• Providing Feedback
• Ensuring that the team follows all applicable policies and procedures, and resolving any issues that arise
• Foster effective communication and collaboration within the team
• Customer Services Responsibilities
• Performance Management
• Communicate with users when needed
• Communicate messages regarding systems issues to users promptly
• Answering questions about how to use the application, troubleshooting problems, or providing training

Requirements

Qualifications

• Education
• Bachelor s degree in computer science or related field
• Years of Experience
• Minimum of 3-5 years experience Business Analyst, with at least 3 years hands-on experience implementing and managing Zoho applications
• Strong expertise in Zoho CRM, Zoho People, Zoho Creato
• Advanced understanding of Deluge scripting and Zoho APIs for integration and customization
• Proven experience leading cross-functional projects and managing stakeholder expectations
• Excellent problem-solving, documentation, and presentation skills
• Ability to balance technical knowledge with business strategy and operational needs
• Certificates
• Professional certification, Exposure to technologies such as Microsoft

Job Description

Duties & Responsibilities

• Operational Responsibilities:

o Applications Implementation and Support:

• Lead end-to-end implementation and enhancement of Zoho applications across business functions.

• Gather, analyze, and document complex business requirements and translate them into functional specifications.

• Design and optimize business workflows using Zoho tools, ensuring scalability, usability, and compliance.

• Act as the primary liaison between business stakeholders, technical teams, and external vendors.

• Drive process automation, system integration, and performance improvements using Zoho Creator, Deluge scripting, and custom modules.

• Create and manage reports, dashboards, and analytics to support leadership decision-making.

• Oversee user acceptance testing (UAT), data migration, and change management activities.

• Provide expert-level support, training, and guidance to end users and junior analysts.

• Evaluate and prioritize business requests, ensuring alignment with strategic objectives and IT governance.

• Stay up to date with Zoho platform updates and industry best practices, proactively identifying opportunities for innovation.

o Communication and Design:

• Identify organizational need for new applications.

• prepare technical specification as a roadmap for software.

• Implement, test and integrate new applications.

• Perform routine system backups and upgrades.

• Install new operation systems and releases.

• Monitor, record and respond to requests for support.

• Investigate and diagnose system faults and errors.

• resolve technical issues.

• Analyze error trends aimed at reducing or minimizing down time.

• Liaise with software suppliers to fulfil the requirements of the organization.

• manage storage servers.

• Schedule and run regular tests to enhance the current systems and applications.

• Identify and develop functionality changes.

• Maintain documentation of key databases and linked applications.

• Financial Responsibilities:

o Financial Analysis:

• Tracking expenses, forecasting costs, and ensuring that spending is in line with budget targets.

• Ensure that financial applications comply with regulatory requirements, industry standards, and internal policies.

• Team Management Responsibilities:

o Providing Feedback:

• Ensuring that the team follows all applicable policies and procedures, and resolving any issues that arise.

• Foster effective communication and collaboration within the team.

• Customer Services Responsibilities:

o Performance Management:

• Communicate with users when needed.

• Communicate messages regarding systems issues to users promptly.

• Answering questions about how to use the application, troubleshooting problems, or providing training.

Requirements

Qualifications:

• Education:

• Bachelor's degree in computer science or related field

• Years of Experience:

• Minimum of 3-5 years' experience Business Analyst, with at least 3 years hands-on experience implementing and managing Zoho applications.

Strong expertise in Zoho CRM, Zoho People, Zoho Creator.

Advanced understanding of Deluge scripting and Zoho APIs for integration and customization.

Proven experience leading cross-functional projects and managing stakeholder expectations.

Excellent problem-solving, documentation, and presentation skills.

Ability to balance technical knowledge with business strategy and operational needs.

• Certificates: 

• Professional certification, Exposure to technologies such as Microsoft

Requirements and responsibilities

We are seeking an ERP Analyst to join our Financial Systems team, focusing on the maintenance and support of Oracle ERP (NetSuite) and connected financial systems. The ideal candidate will support system stability, troubleshoot issues, work on enhancements, and ensure smooth day-to-day operations. This role is perfect for someone with a strong systems mindset, a proactive approach to problem-solving, and a passion for improving financial processes.

Key Responsibilities

• Monitor system performance and resolve ERP-related tickets across finance modules (GL, AP, AR, etc.)
• Investigate and resolve integration errors between ERP and connected systems
• Coordinate with users to replicate and resolve issues promptly
• Manage small system configuration changes and user permission updates
• Assist in testing patches, new releases, and enhancements
• Create and maintain functional documentation for recurring support issues, workflows, and configurations
• Support the development of training materials for end-users and finance staff
• Work cross-functionally to support new acquisitions and system onboarding

Qualifications & Experience

• Bachelor's degree in information systems, Business Technology, Accounting or related field
• 3–5 years of experience in ERP support or financial systems analysis, ideally with NetSuite or similar platforms (e.g., Microsoft Dynamics, SAP, Oracle)
• Strong understanding of IT concepts, strategies, and methodologies.
• Proficiency in ticketing systems and change management tools (e.g., Jira, ServiceNow)
• Experience with system administration, user management, and functional testing
• Familiarity with SuiteScript or other ERP scripting tools is a plus

Key Competencies

• Excellent problem-solving and analytical skills
• Strong communication and interpersonal abilities
• Organized, detail-oriented, and capable of juggling multiple priorities
• Comfortable in a fast-paced, global environment with changing needs

1. Design, Implement & maintain Cloud Security Measures for public/private Cloud Infrastructure Platforms. This includes Securing Virtual Machines, storage Systems, Networks or Cloud Resources.

Develop and maintain security baselines for all information systems and ensure regular maintenance and update of all baselines inventory bank wide.

Perform regular baseline scans or reviews as applicable to ensure compliance with the developed security baselines and follow up on mitigating the identified gaps/findings

Support the implementation of the different security projects and initiatives through defining the necessary security requirements in full alignment with the security policies and industry requirements.

Contribute to the design and implementation of security controls & technologies including but not limited to firewalls, intrusion detection/prevention systems, access controls and cryptographic mechanisms to strengthen the bank security posture

Conduct comprehensive reviews for security controls & configurations in alignment with Banks' policy, compliance & regulation mandates and industry best practices

Effectively participate in the change and release management process to ensure adequate security controls are applied before go-live

Review and approve access control requests over different technology platforms/ and network security infrastructure to ensure adequate application of the approved security policies (e.g., Firewall rules change review).

Participate in the new server provisioning process to ensure conducting the needed security checks and ensure closure of any identified gaps before production deployment.

Ensure proper management and enforcement of privileged accounts over different technology layers (Operating System, Database, Application) including account designation, and implementation of privileged access control requirements.

Review and approve privileged access related requests including but not limited to (generic accounts creation, PAM access, access to existing accounts, etc.).

Assess and provide recommendations for IT & Cyber security policy deviation requests and ensure proper tracking of the same.

Bachelor's degree in Computer Science, Information Security, or a related field. A master's degree is preferred.

 for the senior) years of proven experience in security domains

Strong knowledge of Operating Systems Principals, secure design principles, and common security vulnerabilities

as strong technical experience and knowledge of several cyber security technologies including firewalls, IDS/IPS, DLP, End Point Security, Data Encryption, Database Security, Web/Email Filtering vulnerability scanners, code analysis tools, etc.

nowledge of industry regulations and standards such as CIS benchmark, ISO 27001, NIST, OWASP, etc.

xperience conducting security assessments, vulnerability testing, and risk assessments.

Mandatory Certification:

ISSP

CSP or CCSE

echnical Certification ex. Cisco, Palo Alto, F5, etc.

Recommended Certification:

ISM

SSLP

EH

ecurity+

IAC Certificates

trong communication and presentation skills

trong problem-solving and analytical skills

roficient verbal and written English

ime Management skills

1. Design, Implement & maintain Cloud Security Measures for public/private Cloud Infrastructure Platforms. This includes Securing Virtual Machines, storage Systems, Networks or Cloud Resources.

Develop and maintain security baselines for all information systems and ensure regular maintenance and update of all baselines inventory bank wide.

Perform regular baseline scans or reviews as applicable to ensure compliance with the developed security baselines and follow up on mitigating the identified gaps/findings

Support the implementation of the different security projects and initiatives through defining the necessary security requirements in full alignment with the security policies and industry requirements.

Contribute to the design and implementation of security controls & technologies including but not limited to firewalls, intrusion detection/prevention systems, access controls and cryptographic mechanisms to strengthen the bank security posture

Conduct comprehensive reviews for security controls & configurations in alignment with Banks' policy, compliance & regulation mandates and industry best practices

Effectively participate in the change and release management process to ensure adequate security controls are applied before go-live

Review and approve access control requests over different technology platforms/ and network security infrastructure to ensure adequate application of the approved security policies (e.g., Firewall rules change review).

Participate in the new server provisioning process to ensure conducting the needed security checks and ensure closure of any identified gaps before production deployment.

Ensure proper management and enforcement of privileged accounts over different technology layers (Operating System, Database, Application) including account designation, and implementation of privileged access control requirements.

Review and approve privileged access related requests including but not limited to (generic accounts creation, PAM access, access to existing accounts, etc.).

Assess and provide recommendations for IT & Cyber security policy deviation requests and ensure proper tracking of the same.

Bachelor's degree in Computer Science, Information Security, or a related field. A master's degree is preferred.

 for the senior) years of proven experience in security domains

Strong knowledge of Operating Systems Principals, secure design principles, and common security vulnerabilities

as strong technical experience and knowledge of several cyber security technologies including firewalls, IDS/IPS, DLP, End Point Security, Data Encryption, Database Security, Web/Email Filtering vulnerability scanners, code analysis tools, etc.

nowledge of industry regulations and standards such as CIS benchmark, ISO 27001, NIST, OWASP, etc.

xperience conducting security assessments, vulnerability testing, and risk assessments.

Mandatory Certification:

ISSP

CSP or CCSE

echnical Certification ex. Cisco, Palo Alto, F5, etc.

Recommended Certification:

ISM

SSLP

EH

ecurity+

IAC Certificates

trong communication and presentation skills

trong problem-solving and analytical skills

roficient verbal and written English

ime Management skills

About the Role

Business Analyst with highly analytical and detail-oriented and to lead a comprehensive Current State Assessment of our organization's technology ecosystem. This role is central to our digital transformation journey and will serve as the foundation for upcoming modernization and system integration efforts.

You'll act as the cross-functional detective who uncovers buried systems, undocumented

workflows, and data black holes, then turns them into actionable documentation. You will collaborate closely with internal stakeholders, department heads, and our small but capable tech team to map out how things really work today.

You'll be laying the groundwork for a company-wide transformation that will touch every system, every user, and every customer. You'll work directly with leadership and have the autonomy to make a visible impact. If you thrive in complexity and want to leave behind a cleaner, smarter system landscape.

Responsibilities:

Current State Discovery

• Conduct in-depth workshops with all business departments and the existing tech team to document active and old systems.
• Map and document all current business processes, manual, semi-digital, and automated, and how they interact with internal systems.

System Audit & Integration Mapping

• Perform a system-wide audit of current technologies: CRM, web applications, ERP, accounting systems, customer portals, and any custom tools in use.
• Document all data flows and integration points between systems: APIs, manual uploads, shared databases, and Excel-based.
• Identify system redundancies, risks, and consolidation opportunities.

Knowledge Capture & Risk Mitigation

• Extract undocumented system knowledge from the tech team and business owners to mitigate key-person risk and preserve institutional memory.
• Produce clear, usable documentation (e.g. data flow diagrams, system maps, process charts) for future reference.

Customer Journey & Systems Touchpoint Analysis

• Analyze the end-to-end customer journey, highlighting where systems (or the lack of them) affect user experience.
• Help identify tech pain points impacting customer satisfaction and internal efficiency.

Qualifications:

• Proven experience in business analysis, particularly in complex or fragmented tech environments.
• Strong expertise in process mapping, system documentation, and integration analysis.
• Experience working with technical teams and understanding APIs, data models, and infrastructure (without needing to code).
• Ability to translate "tribal knowledge" into structured documentation.
• Strong facilitation skills for cross-functional workshops.
• Excellent communication and documentation skills (English essential, (Arabic preferred if local)).

Job Description:

• Assisting with the business case
• Planning and monitoring
• Eliciting requirements
• Requirements organization
• Translating and simplifying requirements
• Requirements management and communication
• Requirements analysis

Job Requirements

• More than +3 year of experience.
• Bachelor of Engineering or Information System.
• SDLC (Software development life cycle).
• UML Diagrams.
• Modeling techniques and methods.
• Analytical thinker and Problem-solver.
• Documentation and visualization master.
• Good presenter and positive communication.

·   
Requirements Elicitation and Analysis:

1.  Collaborate with business stakeholders, product owners, and end-users to deeply understand their needs, challenges, and objectives.

2.  Translate business needs into detailed technical requirements and user stories.

3.  Analyze, validate, and prioritize requirements, ensuring they are complete, consistent, feasible, and aligned with business strategy.

4.  Identify and document business processes, workflows, and data flows to gain a holistic view of current and future states.

·   
Documentation and Communication:

1.  Translate complex business requirements into clear, concise, and actionable functional and non-functional specifications, including Business Requirements Documents (BRDs), Software Requirements Specifications (SRSs), use cases, user stories, and process flow diagrams.

2.  Act as a liaison between business and technical teams, facilitating effective communication and ensuring a shared understanding of project goals and requirements.

3.  Present project ideas, findings, and solutions to diverse audiences, adapting communication style as needed.

·   
Solution Definition and Validation:

1.   Work closely with development, QA, product owners, and UX/UI teams to define and design effective software solutions that address identified business needs.

2.   Create prototypes, wireframes, and mock-ups to visualize solutions and gather feedback.

3.   Participate in testing activities, including defining test cases and acceptance criteria, to ensure the developed software meets specified requirements and quality standards.

·   
Project Support and Continuous Improvement:

1.   Support project managers in planning, scope management, risk assessment, and timeline estimation.

2.   Manage and document changes to project scope, requirements, and priorities throughout the software development lifecycle (SDLC).

3.   Stay up-to-date with industry trends, best practices, and emerging technologies in business analysis and software development.

• Contribute to the continuous improvement of business analysis processes and methodologies within the organization.

Education requirement:
Bachelor's degree in Computer Science, Information Systems, or a related field.

Skills/ Requirements
:

1.   Strong understanding of data analysis tools and techniques (e.g., SQL, Excel, data visualization tools like Tableau or Power BI) is often a strong asset.

2.   Strong understanding of software development methodologies (Agile, Scrum, Waterfall).

3.   Proficiency in requirements management tools (e.g., Jira, Confluence, Azure DevOps).

4.   Familiarity with prototyping and wireframing tools (e.g., Figma, Balsamiq, Axure).

Responsibilities:

• Interface with customers to identify their problems and business needs.
• Requirement Elicitations and Gathering.
• Drive functional and non-functional requirements from customer requirements.
• Conducting Feasibility Study, Gap Analysis.
• Validate & Verify Requirements.
• Develop clear documentation for requirements, story boarding, user scenarios, etc.
• Create test scenarios, test conditions & expected results and test cases.
• Execute test scripts and test software programs to compare specifications, documentations and make sure that it meets customer requirements.
• Assures system usability and flexibility.
• Generate and write clear defect reports and validate bug fixes.
• Re-Engineering for Business Process: Recommends improvements to business processes.
• Identify the nature of the work of various departments of the Government Entities to identify opportunities to improve their performance through Elicitation Session and process Improvements.

Job Skills & Qualifications:

• Bachelor's degree in science, engineering or economics.
• Minimum of 3 years' experience in related field.
• Excellent organizational and time-management skills.
• Strong written, interpersonal and verbal communication skills.
• Ability to work independently and with a team.
• Excellent problem-solving and analytical skills.
• Knowledge of and experience in Agile, SDLC and ERP.
• The ability to handle multiple projects in a fast-paced environment.