482 Apartment Management jobs in Egypt
Tenant Relations Officer
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KAIZEN Asset Management Services is a leading property management firm in Dubai, is seeking a detail-oriented and results-driven individual to join our team as an Excellence Officer. At Kaizen, we are committed to continuous improvement and delivering exceptional quality in everything we do.
Responsibilities
- Respond promptly and professionally to customer inquiries and complaints via phone, and email.
- Provide accurate information about our properties, amenities, and leasing options.
- Assist customers in navigating our online platforms and resolving any technical issues they may encounter.
- Coordinate with other departments to ensure timely resolution of customer issues and requests.
- Maintain detailed and accurate records of customer interactions in our CRM system.
- Gather and analyze customer feedback to identify areas for improvement and recommend appropriate actions.
- Collaborate with the marketing team to develop and implement customer engagement initiatives.
- Stay updated on industry trends, market conditions, and competitors to provide valuable insights to customers.
- Conduct customer satisfaction surveys and utilize feedback to improve our service delivery.
- Bachelor's degree in Business Administration, Engineering, or a related field
- Excellent analytical and problem-solving skills.
- Attention to detail and ability to manage multiple projects simultaneously.
- Excellent communication and interpersonal skills.
- Proficiency in using quality management tools and software.
- Strong organizational and project management skills.
- Ability to work both independently and as part of a team.
- Commitment to continuous improvement and excellence.
Senior Tenant Relations Officer
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Role Overview:
The
Senior Tenant Relations Officer
is responsible for fostering strong, positive relationships between tenants and the organization. This role ensures tenant satisfaction through effective communication, timely resolution of concerns, and adherence to company policies. The position plays a key role in enhancing the tenant experience, supporting community engagement, and maintaining high standards across managed properties.
Key Responsibilities:
- Develop and execute tenant engagement strategies to improve satisfaction and retention.
- Serve as the main point of contact for tenant inquiries, concerns, and service requests.
- Oversee lease renewals, rent adjustments, and terminations in line with company policies.
- Conduct regular property inspections to ensure safety, cleanliness, and tenant well-being.
- Manage all tenant communication channels, ensuring timely and professional responses.
- Organize community events and initiatives to promote tenant engagement and a sense of belonging.
- Collaborate with property management to resolve disputes and enforce lease agreements.
- Draft and distribute official tenant communications, including notices and policy updates.
- Monitor tenant satisfaction through surveys and feedback tools, implementing improvements as needed.
- Stay updated on market trends and best practices to continuously enhance tenant services.
Qualifications & Experience:
- Education:
Bachelor's degree in a relevant field. - Experience:
Minimum of 5 years of professional experience, including at least 3 years in a relevant role. Experience in the GCC region is an advantage. - Technical Skills:
Proficiency in ERP systems, preferably SAP.
Key Competencies:
- Strong knowledge of property management and tenant-landlord regulations.
- Excellent interpersonal and communication skills.
- Proven conflict resolution and problem-solving abilities.
- Strong organizational and multitasking capabilities.
- Demonstrated leadership and resilience in high-pressure environments.
- Customer-focused mindset with a commitment to quality service delivery.
Senior Tenant Relations Officer
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Job Summary
- The Senior Tenant Relations Officer is responsible to maintain effective relationships between tenants and the organization, ensuring that all tenants are accommodated within the guidelines of the Company. This role involves providing programs and services to tenants, contributing to their quality of life, ensuring compliance with policies and standards, and promptly addressing tenant needs and concerns. The Senior Tenant Relations Officer plays a vital role in fostering a positive living environment, enhancing tenant satisfaction, and upholding the Company's standards within the properties they manage.
Job Responsibilities 1
- Develop and implement tenant relations strategies to enhance tenant satisfaction and retention.
- Act as the primary point of contact for tenant inquiries, concerns, and requests, providing timely and professional responses.
- Coordinate lease renewals, rent adjustments, and lease terminations in accordance with property management policies.
- Conduct regular site visits to assess tenant needs, address maintenance issues, and ensure property cleanliness and safety.
- Manage tenant communication channels, including phone, email, and in-person interactions, to foster positive relationships.
- Facilitate tenant events and community-building activities to promote a sense of belonging and camaraderie among residents.
- Collaborate with property management teams to resolve tenant disputes, enforce lease agreements, and maintain compliance with regulations.
- Prepare and distribute tenant communications, notices, and announcements regarding property updates or policy changes.
- Monitor tenant satisfaction levels through surveys, feedback mechanisms, and performance metrics, implementing improvements as needed.
- Stay informed about market trends, competitor activities, and industry best practices to continuously enhance tenant relations strategies and services.
Job Knowledge & Skills
Thorough understanding of property management principles, leasing agreements, and tenant rights.
Excellent communication and interpersonal skills to effectively engage with tenants and address their concerns.
Conflict resolution abilities to handle tenant disputes and maintain positive relationships.
Organizational skills to manage tenant communication channels and coordinate lease-related activities.
Knowledge of relevant laws and regulations governing property rental and tenant-landlord relationships.
ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
Job Experience
Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus
Real Estate
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Job Title: Real Estate & Events Project Manager
Department: Project Management
Reports To: Project Management Director
Location: Remote
Job Summary:
The Real Estate Project & Events Manager is responsible for planning, organizing, executing, and overseeing all activities related to real estate auctions and events. This role includes coordinating with clients, managing teams, and ensuring projects are delivered efficiently and successfully to achieve company objectives.
Key Responsibilities:
1-
Project Management
- Collaborate with the Project Director in planning and preparing schedules for real estate auctions and events.
- Oversee all aspects of the project from initiation to completion, including logistical and marketing preparations.
- Assess and analyze property-related data to provide accurate recommendations.
- Submit regular auction progress reports to the Project Director.
2- Crisis Management
- Develop and implement crisis management and risk mitigation plans for auctions and real estate events.
- Handle urgent issues promptly and effectively to ensure continuity of operations and goal achievement.
3- Coordination & Communication
- Coordinate with clients, vendors, and business partners to ensure smooth operations.
- Negotiate with sellers and buyers, providing support and guidance throughout the auction process.
- Prepare periodic reports for senior management on project progress.
4- Team Management
- Supervise team members and allocate tasks to ensure auction objectives are met.
- Provide training and mentoring to enhance team skills and performance.
5- Marketing & Promotion
- Work closely with the marketing team to develop and implement effective marketing strategies to attract potential buyers.
- Support the creation of promotional materials such as advertisements, brochures, and websites.
6- Financial Management
- Collaborate with the finance team in preparing budgets and financial forecasts related to projects.
- Monitor expenses to ensure profitability targets are achieved.
7- Legal Compliance
- Coordinate with the legal team to ensure all auctions and activities comply with local and national laws and regulations.
- Manage legal issues related to auctions in collaboration with legal advisors.
Requirements:
• Bachelor's degree in Engineering, Business Administration, Marketing, Real Estate, or a related field.
• PMP Certification (Project Management Professional) is required.
• 3–5 years of project management experience, preferably in the real estate sector.
• Strong leadership and management skills.
• Excellent communication and negotiation abilities.
• Solid knowledge of real estate and auction-related laws and regulations.
• Strong organizational and financial skills.
• Proven experience in risk and crisis management with the ability to develop contingency plans.
• Proficiency in project management and digital marketing tools (e.g., , Microsoft Project).
Personal Attributes:
• Ability to work under pressure and manage crises effectively.
• Attention to detail and accuracy.
• Initiative and creativity.
• Flexibility in dealing with challenges and changing circumstances.
Opportunities:
This role offers the opportunity to join a dynamic team and work in an environment that fosters professional development and personal growth.
- Attractive Salary + Bonus
How to Apply:
Please send your CV along with a cover letter highlighting your suitability for the role to
Real Estate
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Role Description
This is a full-time, on-site role for a Brand Manager at Upwyde Developments, located in New Cairo. The Brand Manager will oversee branding strategies for residential, commercial, and administrative projects. Daily tasks include developing and implementing marketing plans, managing brand campaigns, coordinating with sales teams, and analyzing market trends to optimize brand positioning. The Brand Manager will also contribute to the creation of promotional materials and ensure brand consistency across all channels.
Qualifications:
- 6+ years of experience in the marketing field
with 4 Experience in brand management. - Strong understanding of the real estate industry and its market dynamics
- Skills in project management, campaign management, and coordination with various teams
- Excellent communication, negotiation, and presentation skills
- Ability to work on-site in New Cairo and Zayed
Real Estate Sales
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Company Description
We suggest you enter details here.
Role Description
This is a full-time hybrid role for a Real Estate Sales professional based in Qesm El Sheikh Zaid, with some work from home permissible. The Real Estate Sales professional will be responsible for managing property listings, engaging with potential buyers, and guiding clients through the home-buying process. Daily tasks include conducting property tours, negotiating sales contracts, maintaining a strong understanding of local market conditions, and delivering excellent customer service.
Qualifications
- A valid Real Estate License
- Strong Customer Service skills
- Experience in Real Estate and Sales
- Knowledge of Real Property laws and regulations
- Excellent communication and negotiation skills
- Ability to work independently and as part of a team
- Familiarity with local market conditions is an advantage
- Bachelor's degree in a related field is a plus
Real Estate Advisor
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Job Description
With the following qualifications:
- Bachelor degree
- Good command of English language
- Good computer skills
- Excellent presentation skills
- Enthusiastic, proactive and fast learner
- Able to achieve sales targets
- Previous Experience is recommended
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Sales "Real Estate"
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We're Hiring – Join Our Sales Team
Cornerstone Development
is expanding and looking for passionate professionals to join our sales team in the following roles:
Sales Supervisor
4+ years' experience in Real Estate – Strong closing skills
Senior Property Consultant
3+ years' experience in Real Estate
Property Consultant
1–2 years' experience in Real Estate
What We're Looking For
:
Background in Real Estate Developer
Ability to build strong client relationships & Achieve targets
Real Estate Sales
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Company Description
Since 1983, Morshedy Group has been dedicated to contributing to Egypt's economic growth through innovative architectural designs and high-quality construction. As a leader in real estate development, we create structures of visual beauty and lasting quality, resulting in unparalleled returns on investment. Our developments are known for their intelligence, environmental consciousness, and on-time completion.
Role Description
This is a contract Real Estate Sales role located in Qesm El Maadi. The Real Estate Sales professional will be responsible for customer service, real estate sales, and managing real property transactions on-site. The role involves day-to-day interactions with clients, negotiating deals, and promoting Morshedy Group's exclusive real estate offerings.
Qualifications
- Real Estate License and Sales skills
- Customer Service and Real Property knowledge
- Excellent communication and negotiation skills
- Ability to work in an on-site environment
- Previous experience in real estate sales is a plus
- Bachelor's degree in Real Estate, Sales, or related field
Real Estate Intern
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Real Estate Agent Intern
Location:
New CAIRO
Position Type:
Full Time - On site
Internship Overview:
This internship is a unique opportunity to gain hands-on experience in the fast-paced world of real estate. You will work directly with a successful agent or team, observing and participating in the day-to-day activities that drive a successful real estate business. This role is ideal for someone considering a career in real estate sales, marketing, or entrepreneurship and wants to build a solid foundation of practical skills.
Key Responsibilities:
Learning & Development:
- Shadow and assist a licensed real estate agent through the entire sales process, from lead generation to closing.
- Attend client meetings, property showings, open houses, and broker previews.
- Learn and understand the local Multiple Listing Service (MLS), contract paperwork, and compliance requirements.
- Participate in team meetings and training sessions.
Marketing & Administrative Support:
- Assist in the creation and distribution of marketing materials (e.g., flyers, brochures, social media posts, email campaigns).
- Help prepare listings for market, including coordinating photography, staging, and signage.
- Manage and update client databases (CRM) and ensure information is accurate.
- Conduct comparative market analysis (CMA) research to help agents price properties competitively.
Client & Lead Generation:
- Assist with open houses: prepare the property, greet guests, and capture lead information.
- Support lead generation efforts through social media engagement, farming geographic areas, and following up on referrals.
- Practice and develop communication skills through phone, email, and in-person interactions.
Qualifications & Desired Skills:
- Currently enrolled in or a recent graduate of a program in Business, Marketing, Communications, or a related field (not required but a plus).
- A strong interest in pursuing a career in real estate.
- Excellent verbal and written communication skills.
- Highly organized, detail-oriented, and able to manage multiple tasks.
- Proactive, self-motivated, and eager to learn.
- Professional demeanor and appearance.
- Tech-savvy; proficient with social media platforms (Facebook, Instagram, LinkedIn) and the Microsoft Office/Google Workspace suites.
- Must have a valid driver's license and reliable transportation.
- (Optional but preferred)
Working towards obtaining a real estate sales license.