728 Airline Staff jobs in Egypt

Airline Ticketing Agent is required for Hojuzat Company for Travel and Tourism (A partner company with Bevatel)

Job Description:

• Issue, reissue and refund airline tickets to the customers.
• Handle customers' inquiries and solve their complaints.
• Manage airline reservations.
• Cooperate with the sales team to achieve sales targets.
• Reservation & booking by using Amadeus airline system.
• Follow-up with customers.

Job Requirements

• Bachelor's degree
• Amadeus experience is a Must (Basic and Advanced) and LCC.
• At least 1 year of previous experience.
• Excellent Communication Skills.
• Very good command of English.
• Accuracy and punctuality

*If you're interested, send your CV to or WhatsApp with your title mentioned*

Reserve Your Next Flight To A Wonderful Career Opportunity: Join Our Flight Crew

Embark on a rewarding career journey with us We're seeking enthusiastic,
Crew Members
to join our vibrant team and make a real impact on our global platform. If you're ready for a challenge and a chance to shine, we want to hear from you.

What We're Looking For:

• Interpersonal & Handling Skills
• Exceptional English fluency (written and spoken).
• A keen eye for detail and organizational prowess.
• The ability to thrive in a fast-paced, customer-centric environment.
• Team spirit and adaptability to 24/7 rotational shifts.

What We Offer:

• Market-Leading Compensation:
  We offer the absolute highest net salary in the market, recognizing your talent and dedication.
• Extensive Perks:
  Generous overnight allowances, KPI-driven incentives, provided transportation, and comprehensive social and medical benefits.
• Rapid Growth:
  Benefit from fully paid training, accelerated promotion opportunities, and ongoing career development.
• Access to cutting edge technology

• Fun company events

• Ready to take the leap? Join us today

Company Description

Alorica is a global service provider located in Irvine, CA, with over 100,000 employees in 100 locations across the globe. They offer a variety of services to clients in industries such as automotive, financial services, healthcare, retail, and tech. Alorica values employee growth, community impact, and offers benefits like tuition reimbursement and referral bonuses.

Role Description

This is a full-time on-site role for an Airline Customer Service Agent at Alorica located in 6th of October. The Customer Service Agent will be responsible for providing excellent customer service experiences through various channels including online, phone, social media, and in-person interactions.

Qualifications

• Excellent communication and interpersonal skills
• Customer service experience
• Ability to work in a fast-paced environment
• Problem-solving and decision-making skills
• Attention to detail and organizational skills
• Proficiency in relevant computer applications
• High school diploma or equivalent

We're Hiring – B2B Senior Airline Ticketing Agent

El Mageed Tours, an IATA-accredited travel agency established in 1996, is looking for a
B2B Senior Airline Ticketing Agent
to join our growing team in Cairo, Egypt. With decades of experience and multiple branches, we are committed to delivering outstanding travel solutions to our corporate and B2B clients.

Responsibilities:

• Handle airline reservations, ticket issuance, re-issuance, refunds, and exchanges with high accuracy.
• Manage B2B client requests efficiently and provide professional travel solutions.
• Negotiate with airlines for special fares, group bookings, and corporate accounts.
• Monitor and manage GDS queues (Amadeus / Galileo / Sabre).
• Provide support to junior agents and ensure smooth team workflow.
• Stay updated with airline policies, market fares, and industry regulations.

Qualifications:

• Minimum 3–5 years of experience in airline ticketing, preferably B2B.
• Strong command of GDS systems (Amadeus is a must; Galileo/Sabre is a plus).
• Excellent knowledge of international fares, re-issues, and refunds.
• Strong communication skills and ability to handle corporate clients.
• Detail-oriented, organized, and able to work under pressure.
• Bachelor's degree in any related field is preferred.

Why Join El Mageed Tours?

• Be part of one of Egypt's most established and IATA-accredited travel agencies.
• Opportunity to work with corporate clients and expand your professional expertise.
• A dynamic, supportive, and growth-oriented environment.

Location:
Cairo, Egypt

Job Type:
Full-time

If you're passionate about the travel industry and have solid experience in B2B airline ticketing, we'd love to meet you

Apply now and take your career to new heights with
El Mageed Tours
.

We're Hiring: Traffic Officer // Handling Agent

Experience 2+ Years

Location: Cairo Airport

Role Accountabilities

:
• Deliver exceptional customer service at all touchpoints

.
• Coordinate with Check-in, Boarding Gate, Ramp, Lounge, and Cargo teams

.
• Supervise service partners to ensure smooth passenger handling

.
• Guide passengers to the correct areas (Arrival Hall, Gate, Lounge, etc.)

.
• Verify travel documents and entry requirements

.
• Coordinate with key airport departments: Cargo, Fuel, Baggage, Catering, and more

.
• Handle company emails and flight-related documentation

.
• Manage baggage claims and support flight turnarounds

.
• Ensure strict adherence to Safety, Security, and On-Time Performance standards

.

Qualifications & Requirements

:
• Bachelor's degree

.
• Experience in a similar customer-facing airport role is required

.
• Solid knowledge of airport operations (Passenger/Baggage Handling, Weight & Balance, Dangerous Goods)

.
• Able to work rotating shifts, including weekends and holidays

.
• Fluent in English (spoken & written); additional languages are a plus

.
• Excellent communication, coordination, and problem-solving skills

.

Ready to be part of a high-performance aviation team

? Apply now:

m

Company Description

Link Aero, established in 1992, provides airlines with Ground Handling services and Civil Aviation permissions across all Egyptian stations. The company has handled close to 20 million passengers and over 150 thousand flights, serving more than 140 clients including scheduled, charter, governmental, military, private, and cargo operators. With a team of 394 members, Link Aero utilizes the latest technology and operates a 24/7 Operations Control Center (OCC). Link Aero offers Global Flight Support in Africa, the Middle East, Far East, Latin America, and CIS, and is registered as an ISAGO provider.

Role Description

This is a full-time on-site role located in Cairo for a Ground Handling Agent. The Ground Handling Agent will be responsible for providing efficient and courteous service to passengers and aircraft. Daily tasks include assisting with the loading and unloading of baggage, handling cargo, guiding aircraft to and from gates, and ensuring adherence to safety procedures. The role also involves coordinating with various teams to ensure timely departures and arrivals, and resolving any issues that arise during operations.

Qualifications

• Experience in Ground Handling, Airline Operations, and Aviation Safety
• Strong Customer Service and Communication skills
• Ability to work in a fast-paced, high-stress environment
• Knowledge of Baggage Handling and Cargo Management
• Proficiency with Aviation Technology and Equipment
• Excellent problem-solving skills and attention to detail
• Flexibility to work various shifts, including nights, weekends, and holidays
• Previous experience in a similar role is advantageous
• Certification in Aviation or a related field is a plus, but not required

Company Description

ETISAL International Group, a leading BPO company in the Middle and Far East, specializes in providing high value-based, innovative BPO services. With a deep understanding of customer importance, we customize solutions to meet the unique business needs of each client. Our global coverage ensures we deliver exceptional service, leveraging industry best practices and state-of-the-art technologies. We are committed to enhancing operational standards and exceeding client expectations.

Role Description

This is a full-time, on-site role for a Customer Service position located in Cairo, Egypt. The Customer Service representative will be responsible for managing customer support inquiries, ensuring customer satisfaction, maintaining phone etiquette during interactions, and enhancing overall customer experience. The role includes handling customer complaints, providing product and service information, and resolving issues promptly and effectively.

Qualifications

• Experience in Customer Service at least 6 months
• Skills in maintaining high Customer Satisfaction and managing Customer Experience
• Proficiency in Phone Etiquette
• Excellent communication and problem-solving skills
• Ability to work on-site in Abbassia, Cairo, Egypt
• Graduates/Undergraduates /Gap year/Drop-out
• English speakers (B2-C1)

You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs

Qualifications

• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Graduation Certificate

We're looking for a Customer Service & Sales Representative (Remote Position) to join our growing team specialized in nail care products and professional nail training services

Responsibilities:

• Communicate with clients via phone and WhatsApp.
• Provide information about products and training courses.
• Follow up with customers after purchase or booking to ensure satisfaction.
• Achieve monthly sales targets.

Work Details:

• Remote position (work from home)
• Shift-based schedule (morning/evening shifts)

Requirements:

• Excellent communication skills and a polite, professional attitude.
• Experience in customer service or sales (preferably in beauty or cosmetics).
• Good knowledge of WhatsApp, CRM tools, and spreadsheets.
• Punctual, organized, and team-oriented.

Job Type: Full-time

Pay: E£10, E£15,000.00 per month