7 Jobs in El Ayat

The Process Improvement Engineer will play a critical role in evaluating and re-engineering business processes across departments using AI, automation, and data-driven approaches. You will collaborate with cross-functional teams to identify inefficiencies, define solutions, and implement tools that improve productivity, scalability, and quality.

This role is ideal for someone who thrives at the intersection of business operations and technology and who is passionate about driving change through innovation.

• Analyze existing business processes to identify inefficiencies and automation opportunities

• Design, test, and implement automation workflows using AI tools and automation platforms

• Collaborate with internal teams, including business stakeholders, project managers, and technical staff, to gather requirements and align on goals

• Lead initiatives to streamline workflows, improve turnaround times, and increase operational efficiency

• Develop documentation, training materials, and support change management initiatives

• Monitor, maintain, and continuously improve implemented automation solutions

• Stay current with emerging technologies in AI, automation, and digital transformation

• Ensure compliance with data privacy, security, and company-wide standards in all implementations

• Bachelors degree in Engineering, Computer Science, Information Systems, Business, or a related field

• Proven years of experience in process improvement, automation, or business analysis roles

• Proven ability to document, redesign, and implement business processes

• Strong analytical, problem-solving, and communication skills

• Project management experience and ability to handle cross-functional collaboration

• Familiarity with digital transformation frameworks and tools

• Experience in the translation/localization industry is a plus, but not mandatory

• Fluency in English; Arabic is a plus

• Competitive salary and performance-based bonus

• A flexible hybrid working environment

• Opportunities for career growth and continuous learning

• Exposure to cutting-edge AI and automation projects

• An inclusive and collaborative work culture that values innovation

• The chance to shape the digital future of a global company

بتحب الأجهزة؟ يبقى المكان ده بتاعك!

محتاجين مهندس صيانة - Maintenance Engineer  لشركة متخصصة في تقديم حلول طبية متطورة و كمان هما وكيل معتمد لأفضل أجهزة جلدية و ليزر و غير فروعهم في مصر ليهم فرعهم في الإمارات كمان!

فين؟ القاهرة - الجيزه

طيب دورك هيكون ايه؟
️تنفيذ الصيانة الدورية والتصليحات لأجهزة الليزر الطبية والتجميلية.
تشخيص الأعطال وحلها بسرعة علشان نضمن استمرارية شغل العيادات.
تسجيل كل عمليات الصيانة بدقة (Logs Reports Device History).
تدريب الطاقم الطبي على الاستخدام الصحيح للأجهزة والدعم الفني الأساسي.
متابعة قطع الغيار والتواصل مع الموردين لما نحتاج قطع جديدة.

محتاجين ايه؟
بكالوريوس في الهندسة الطبية أو الإلكترونيات.
خبرة 3 سنين أوأكتر في صيانة أجهزة الليزر الخاصة بالجلدية والتجميل.
️ ️مهارات قوية في حل المشاكل والانتباه لأدق التفاصيل.
بتعرف تستخدام الكمبيوتر وبرامج Microsoft Office.

شايف انها فرصة مناسبة بالنسبة لك؟ قدم دلوقتي ممكن تبقى فرصتك عشان تنضم لفريق بيقدر شغلك و بيكبر بيك!️

Do you love devices? Then this place is for you!

Were looking for a Maintenance Engineer  for a company specialized in advanced medical solutions. They are also an authorized agent for top dermatology and laser devices, with branches across Egypt and one in the UAE too!

Where?  Cairo - Gizah

So, what will your role be?
️Perform regular maintenance and repairs on medical and cosmetic laser devices.
️ Diagnose and fix malfunctions quickly to ensure clinics keep running smoothly.
Accurately log all maintenance operations (Logs Reports Device History).
Train medical staff on proper device usage and provide basic tech support.
Keep track of spare parts and communicate with suppliers when new parts are needed.

What are we looking for?
A bachelors degree in biomedical engineering or electronics.
At least 3 years of experience in maintaining dermatology and cosmetic laser devices.
️ ️Strong problem-solving skills and attention to detail.
Proficiency in using computers and Microsoft Office programs.

Think this is the right opportunity for you? Apply now this might be your chance to join a team that values your work and grows with you!️

, 40 hours per week

Position: Entertainment Platform Customer Support Representative

Company Overview:

RayaCX is a leading customer experience management company based in 6th of October City, Egypt. We specialize in providing top-notch customer support services for various industries, including entertainment platforms.

Job Overview:

We are seeking a highly motivated and customer-oriented individual to join our team as an Entertainment Platform Customer Support Representative. In this role, you will be responsible for providing excellent customer service to users of our entertainment platform, ensuring their satisfaction and loyalty to our brand.

Key Responsibilities:

- Respond to customer inquiries and concerns via phone, email, and chat in a timely and professional manner

- Troubleshoot and resolve technical issues related to the entertainment platform

- Guide customers through the platform and provide assistance with navigating features and tools

- Document and track customer interactions and resolutions in our CRM system

- Collaborate with other teams, such as technical support and product development, to address and resolve customer issues

- Identify and escalate potential issues or trends to the appropriate teams

- Continuously strive to improve the customer experience and provide feedback to the team to enhance our services

- Stay up-to-date on the latest features and updates of the entertainment platform to effectively support customers

Qualifications:

- College degree preferred

- 6 months of customer service experience, preferably in a call center

- Excellent communication skills, both verbal and written, in English and Arabic

- Strong problem-solving and troubleshooting abilities

- Familiarity with entertainment platforms and a passion for the industry

- Ability to work in a fast-paced and dynamic environment

- Flexibility to work shifts and weekends, as needed

- Proficiency in using CRM systems and other customer support tools

Why Work for Us?

- Competitive salary and benefits package

- Opportunities for career growth and development

- Dynamic and inclusive work culture

- Chance to work with a diverse team of professionals

- Employee recognition and rewards program

If you are passionate about providing exceptional customer service and have a strong interest in the entertainment industry, we want to hear from you! Apply now to join our team at RayaCX as an Entertainment Platform Customer Support Representative.

• Oversee the full cycle of accounts receivable, including billing, collections, cash applications, and reconciliations.

• Review and ensure the accuracy of invoices before dispatching to clients.

• Monitor customer accounts and aging reports; follow up on overdue payments.

• Perform account reconciliations and resolve discrepancies in a timely manner.

• Support month-end and year-end closing activities related to AR.

• Collaborate with internal teams (sales, customer service, operations) to resolve billing or payment issues.

• Maintain customer master data and ensure compliance with internal policies and controls.

• Assist with audits and provide necessary documentation related to AR.

• Prepare AR reports and metrics for management review.

• Support implementation and improvement of AR systems, processes, and automation tools.

• Mentor and provide guidance to junior AR accountants as needed.

• Bachelors degree in Accounting, Finance, or a related field.

• +3 years of experience in AR or general accounting, with at least 2 years in a senior role.

• Strong understanding of AR processes, internal controls, and accounting principles (GAAP/IFRS).

• Proficient in accounting software (e.g., SAP, Oracle, NetSuite, or similar ERP systems).

• Advanced Excel skills (VLOOKUP, pivot tables, etc.).

• Excellent analytical, problem-solving, and organizational skills.

• Strong interpersonal and communication skills.

• High attention to detail and accuracy.

• CPA, CMA, or equivalent certification is a plus.

• Experience in a shared services environment or BPO industry is an advantage.

• Familiarity with international AR procedures or multi-currency transactions.

HR Specialist

Scope of work:

The HR Specialist will play a key role in attracting and hiring qualified talents while also contributing to various HR initiatives and ensuring the smooth execution of HR projects or training programs.

Key Responsibilities:

• Recruitment (60-70%):
  • Manage the full recruitment lifecycle for assigned roles, from requisition to offer acceptance.
  • Develop and implement effective sourcing strategies to attract qualified candidates through various channels (job boards, social media, professional networks, etc.).
  • Conduct initial screening interviews to assess candidate qualifications, experience, and cultural fit.
  • Coordinate and schedule interviews with hiring managers and other stakeholders.
  • Manage candidate communication, ensuring a positive candidate experience throughout the recruitment process.
  • Maintain accurate and up-to-date candidate records in the Applicant Tracking System (ATS).
• Training Coordination (30-40%):
  • Manage training calendars and communicate program details to employees.
  • Track training attendance and maintain accurate training records.
  • Assist in evaluating the effectiveness of training programs and collecting feedback.

Qualifications and Experience:

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
• At least one year of professional experience in recruitment, with a proven track record of successful hires.
• Demonstrated experience or strong interest in Training coordination.
• Excellent communication (written and verbal) and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Familiarity with Applicant Tracking Systems (ATS) is a plus.
• A high level of English fluency is a MUST.