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Reservoir Manager - Cairo, Egypt
5th Settlement Cairo, Al Qahirah
Energean
Posted 4 days ago
Job Viewed
Job Description
Reservoir Manager - Cairo, Egypt
Energean is an independent E&P company focused on developing resources in the Mediterranean and UK North Sea. With presence in nine countries Energean is operating production, development and exploration assets with an excellent HSE track record.
The company has an approximately 70% gas weighted portfolio with more than 800 MMboe 2P reserves and 2C resources and our flagship development assets are the multi-tcf Karish, Karish North and Tanin gas fields, offshore Israel.
Energean is committed to sustainable development and to be a net zero emitter by 2050 contributing to the global net zero target. The company also strives to meet United Nations' 17 Sustainable Development Goals through its day-to-day operations and a wide range of corporate social responsibility initiatives.
Being an equal opportunity employer and valuing diversity Energean does not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, or disability status.
- Provide and secure full reservoir engineering support to the subsurface team to fulfil technical and business requirements.
- Ensure daily production monitoring, production database and reservoir models updates.
- Conduct field and well productivity assessment using production analysis and diagnostic plots
- Generate production profiles using reservoir simulation models and decline curve analysis for production plans, budgets and reserves booking.
- Estimate annual reserves using 3D numerical simulation, integrated simulation modelling and analytical approaches
- Evaluate and propose depletion and optimization strategies from producing assets to maintain an optimum production rate
- Prepare and follow up the implementation of reservoir engineering data acquisition during the drilling phase including and not limited to fluid samples collection, well test design and interpretation and production well testing procedure.
- Provide production forecasting using analytical reservoir engineering with IPM suite package (MBAL & PROSPER) and decline curve analysis with OFM
- Provide facilities network modelling through GAP and PIPESIM.
- Provide engineering input to determine drilling locations and recommend well completions
- Determine provisional development concepts and forecasts for prospects, discoveries and new field acquisitions.
- Support the commercial evaluation of new venture opportunities
- Follow up JVs and partners subsurface activities to provide effective and proactive JV Partner liaison
Please apply online by hitting the 'Apply' button.
Applications will ONLY be accepted via the ‘Apply’ button.
This role is being handled by the Energean recruitment team and no agency contact is required.
This advertiser has chosen not to accept applicants from your region.
0
Delta Account Lead-Rare Disease
Cairo, Al Qahirah
Takeda Pharmaceuticals
Posted today
Job Viewed
Job Description
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
**About Takeda**
At Takeda, we are a patient-focused, innovation-driven company committed to delivering Better Health and a Brighter Future to people worldwide. With patients at the center of everything we do, we strive to broaden access to treatment, enhance standards of care, and sustainably strengthen local health systems, particularly in low- and middle-income countries, throughout every stage of the patient journey. By developing novel specialty pharmaceuticals, best-in-class patient support programs, and an end-to-end access approach, we aim to make our highly innovative medicines available as soon as practically possible.
Certified as a Global Top Employer, we offer stimulating careers, foster an inclusive and collaborative workplace, and encourage innovation and excellence in our mission to transform patient care. Join us and be empowered to grow through life-changing work alongside like-minded professionals devoted to improving lives around the world.
**Who we are looking for:**
**About the role:**
The Delta Account Lead-Rare Disease is responsible for ensuring seamless access to Takeda's innovative treatments in Delta, Egypt, focusing on both private and public sectors. This role involves identifying opportunities to expand access to current and future products, executing business plans, and achieving financial targets. Key responsibilities include building and maintaining client relationships, delivering exceptional customer service, and resolving issues to ensure client satisfaction. The Account Lead will engage with healthcare professionals (HCPs) and key opinion leaders (KOLs) to communicate the value of Takeda's products and understand patient journeys. Additionally, the role requires cross-functional collaboration to implement stakeholder management plans and develop reimbursement strategies. The position demands strong disease management expertise, excellent communication skills, and a patient-centric approach. The role involves local travel to optimize stakeholder engagement and requires a bachelor's degree in pharmaceutical science with experience in the specialty market, preferably in rare diseases.
**Objectives of this role:**
+ The Account Lead, under the leadership of the Commercial Lead, is responsible for ensuring uninterrupted end-to-end access to Takeda's locally approved innovative life-changing treatments and effectively communicating their value to relevant stakeholders in both the private and public sectors.
+ The Account Lead is responsible for identifying trends and opportunities to expand access to current and future Takeda products within their account, while striving to achieve the highest standards of care.
+ The Account Lead is accountable for executing business plans, including activities, and achieving financial targets.
+ Additionally, as part of key account management responsibilities, the Account Lead supports retaining and strengthening client relationships. This includes planning and strategizing to retain and expand current customer relationships, delivering exceptional customer service, and resolving issues to ensure client satisfaction. By engaging with clients and understanding their business requirements, this role directly contributes to Takeda's mission.
**ACCOUNTABILITIES:**
+ Execute Takeda's innovative brand strategy by effectively disseminating scientific information about product attributes and highlighting their role in addressing disease burdens across both the public and private sectors.
+ Ensure the achievement and exceeding of plans and objectives by delivering the required daily number of high-quality, face-to-face visits with HCPs/Accounts on the designated target list.
+ Demonstrate strong customer-centricity by building relationships based on trust and respect, while strictly adhering to Takeda's Code of Conduct and compliance guidelines.
+ Understand the patient journey, identifying risks and opportunities.
+ Apply extensive medical knowledge and skills to conduct daily patient-centric discussions and periodic Takeda-organized meetings with relevant KOLs and HCPs.
+ Focus on maximizing access opportunities in both the public and private sectors to expand access and improve the standard of care (SoC).
+ Conduct stakeholder mapping and engagement in alignment with access and brand strategies.
+ Actively seek feedback and diligently implement coaching recommendations from supervisors.
+ Provide daily activity reports in compliance with company guidelines, using the designated reporting system.
+ Plan and strategize to retain and expand current customer relationships.
+ Ensure high-quality customer service and resolve issues to retain current clients.
+ Engage with clients to identify their business requirements and prepare proposals and quotations.
+ Manage projects and processes independently with limited supervision.
+ Coach and review the work of lower-level professionals.
+ Occasionally lead small project teams and provide informal guidance to junior staff.
+ Analyze situations and data, exercising judgment within established procedures.
**Cross-Functional Collaboration**
+ Work closely with the Access team to:
+ Implement stakeholder management plans and strategies, identifying overlaps between public and private stakeholders.
+ Develop reimbursement strategies for each channel.
+ Provide monthly and quarterly reports on progress and successes.
+ Work closely with the Commercial Lead to
+ Support the Commercial Lead in defining the strategic direction for each brand, including major activities and communication plans
**Required qualifications and experience:**
**Education**
+ Bachelors' degree in pharmaceutical science (pharmacy)
+ 2+ years' experience in Multinational Pharm/Biotech company
+ 2+ years' experience in commercial role in specialty market preferable rare diseases.
**Core Competencies and Business Skills**
+ Disease and Access Expertise
+ Proficient in disease management and innovative access strategies.
+ Deep insights into market, customer, and competitor dynamics within the assigned therapy area.
+ Experience in rare diseases and new product launches.
+ Strong access acumen, including principles of funding, payor insights, and affordability strategies.
+ A patient-centric approach with a focus on delivering optimal care.
+ Partnership and Execution Excellence
+ Skilled in partnership development with operational and executional expertise.
+ Demonstrates cross-functional teamwork and collaboration.
+ Maintains composure, professionalism, and politeness while managing tasks effectively.
+ Business Skills and Knowledge
+ Excellent communication and networking abilities, with proficiency in English.
+ Strong planning, organizational skills, and effective time management.
+ Displays a self-motivated, outgoing, and confident demeanour with a positive attitude.
+ Comfortable navigating complexity and ambiguity, finding innovative solutions to challenges.
+ Willing to dedicate time for travel and presentable in professional settings.
+ Technical and Leadership Proficiency
+ Applies basic forecasting techniques and utilizes foundational sales strategies in controlled environments.
+ Creates and delivers presentations, learning to engage audiences effectively.
+ Understands business development principles, organizational operations, and market dynamics.
+ Operates Salesforce features and gains practical sales management experience.
+ Builds and maintains relationships with guidance to effectively engage stakeholders.
+ Professional Acumen
+ As a senior professional, adept at solving moderate complexity problems with minimal guidance.
+ Analyses situations and data, exercising judgment within established frameworks.
+ Contributes to departmental projects, often engaging in internal and external interactions.
+ Leads small project teams or provides informal guidance to junior staff.
+ Demonstrates solid knowledge of industry practices and fosters productive relationships, driving goals effectively.
**Empowering our people to shine:**
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
**Locations**
EGY - Egypt Remote
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
#LI-Remote
**Job Description**
**About Takeda**
At Takeda, we are a patient-focused, innovation-driven company committed to delivering Better Health and a Brighter Future to people worldwide. With patients at the center of everything we do, we strive to broaden access to treatment, enhance standards of care, and sustainably strengthen local health systems, particularly in low- and middle-income countries, throughout every stage of the patient journey. By developing novel specialty pharmaceuticals, best-in-class patient support programs, and an end-to-end access approach, we aim to make our highly innovative medicines available as soon as practically possible.
Certified as a Global Top Employer, we offer stimulating careers, foster an inclusive and collaborative workplace, and encourage innovation and excellence in our mission to transform patient care. Join us and be empowered to grow through life-changing work alongside like-minded professionals devoted to improving lives around the world.
**Who we are looking for:**
**About the role:**
The Delta Account Lead-Rare Disease is responsible for ensuring seamless access to Takeda's innovative treatments in Delta, Egypt, focusing on both private and public sectors. This role involves identifying opportunities to expand access to current and future products, executing business plans, and achieving financial targets. Key responsibilities include building and maintaining client relationships, delivering exceptional customer service, and resolving issues to ensure client satisfaction. The Account Lead will engage with healthcare professionals (HCPs) and key opinion leaders (KOLs) to communicate the value of Takeda's products and understand patient journeys. Additionally, the role requires cross-functional collaboration to implement stakeholder management plans and develop reimbursement strategies. The position demands strong disease management expertise, excellent communication skills, and a patient-centric approach. The role involves local travel to optimize stakeholder engagement and requires a bachelor's degree in pharmaceutical science with experience in the specialty market, preferably in rare diseases.
**Objectives of this role:**
+ The Account Lead, under the leadership of the Commercial Lead, is responsible for ensuring uninterrupted end-to-end access to Takeda's locally approved innovative life-changing treatments and effectively communicating their value to relevant stakeholders in both the private and public sectors.
+ The Account Lead is responsible for identifying trends and opportunities to expand access to current and future Takeda products within their account, while striving to achieve the highest standards of care.
+ The Account Lead is accountable for executing business plans, including activities, and achieving financial targets.
+ Additionally, as part of key account management responsibilities, the Account Lead supports retaining and strengthening client relationships. This includes planning and strategizing to retain and expand current customer relationships, delivering exceptional customer service, and resolving issues to ensure client satisfaction. By engaging with clients and understanding their business requirements, this role directly contributes to Takeda's mission.
**ACCOUNTABILITIES:**
+ Execute Takeda's innovative brand strategy by effectively disseminating scientific information about product attributes and highlighting their role in addressing disease burdens across both the public and private sectors.
+ Ensure the achievement and exceeding of plans and objectives by delivering the required daily number of high-quality, face-to-face visits with HCPs/Accounts on the designated target list.
+ Demonstrate strong customer-centricity by building relationships based on trust and respect, while strictly adhering to Takeda's Code of Conduct and compliance guidelines.
+ Understand the patient journey, identifying risks and opportunities.
+ Apply extensive medical knowledge and skills to conduct daily patient-centric discussions and periodic Takeda-organized meetings with relevant KOLs and HCPs.
+ Focus on maximizing access opportunities in both the public and private sectors to expand access and improve the standard of care (SoC).
+ Conduct stakeholder mapping and engagement in alignment with access and brand strategies.
+ Actively seek feedback and diligently implement coaching recommendations from supervisors.
+ Provide daily activity reports in compliance with company guidelines, using the designated reporting system.
+ Plan and strategize to retain and expand current customer relationships.
+ Ensure high-quality customer service and resolve issues to retain current clients.
+ Engage with clients to identify their business requirements and prepare proposals and quotations.
+ Manage projects and processes independently with limited supervision.
+ Coach and review the work of lower-level professionals.
+ Occasionally lead small project teams and provide informal guidance to junior staff.
+ Analyze situations and data, exercising judgment within established procedures.
**Cross-Functional Collaboration**
+ Work closely with the Access team to:
+ Implement stakeholder management plans and strategies, identifying overlaps between public and private stakeholders.
+ Develop reimbursement strategies for each channel.
+ Provide monthly and quarterly reports on progress and successes.
+ Work closely with the Commercial Lead to
+ Support the Commercial Lead in defining the strategic direction for each brand, including major activities and communication plans
**Required qualifications and experience:**
**Education**
+ Bachelors' degree in pharmaceutical science (pharmacy)
+ 2+ years' experience in Multinational Pharm/Biotech company
+ 2+ years' experience in commercial role in specialty market preferable rare diseases.
**Core Competencies and Business Skills**
+ Disease and Access Expertise
+ Proficient in disease management and innovative access strategies.
+ Deep insights into market, customer, and competitor dynamics within the assigned therapy area.
+ Experience in rare diseases and new product launches.
+ Strong access acumen, including principles of funding, payor insights, and affordability strategies.
+ A patient-centric approach with a focus on delivering optimal care.
+ Partnership and Execution Excellence
+ Skilled in partnership development with operational and executional expertise.
+ Demonstrates cross-functional teamwork and collaboration.
+ Maintains composure, professionalism, and politeness while managing tasks effectively.
+ Business Skills and Knowledge
+ Excellent communication and networking abilities, with proficiency in English.
+ Strong planning, organizational skills, and effective time management.
+ Displays a self-motivated, outgoing, and confident demeanour with a positive attitude.
+ Comfortable navigating complexity and ambiguity, finding innovative solutions to challenges.
+ Willing to dedicate time for travel and presentable in professional settings.
+ Technical and Leadership Proficiency
+ Applies basic forecasting techniques and utilizes foundational sales strategies in controlled environments.
+ Creates and delivers presentations, learning to engage audiences effectively.
+ Understands business development principles, organizational operations, and market dynamics.
+ Operates Salesforce features and gains practical sales management experience.
+ Builds and maintains relationships with guidance to effectively engage stakeholders.
+ Professional Acumen
+ As a senior professional, adept at solving moderate complexity problems with minimal guidance.
+ Analyses situations and data, exercising judgment within established frameworks.
+ Contributes to departmental projects, often engaging in internal and external interactions.
+ Leads small project teams or provides informal guidance to junior staff.
+ Demonstrates solid knowledge of industry practices and fosters productive relationships, driving goals effectively.
**Empowering our people to shine:**
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
**Locations**
EGY - Egypt Remote
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
#LI-Remote
This advertiser has chosen not to accept applicants from your region.
1
UFS Supply Chain Planner
Unilever
Posted today
Job Viewed
Job Description
ABOUT UNILEVER
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people - we believe that when our people work with purpose, we will create a better business and a better world .
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don't believe in the 'one size fits all' approach and instead we will equip you with the tools you need to shape your own future.
JOB PURPOSE
This is a great opportunity for anyone who wants to stretch his/her technical and leadership skills and take his/her learning into the next level as this job provides the opportunity to manage the end to end supply chain. The Supply Chain Planner plays a critical role for Mashreq UFS as it sits in the heart of UFS cross-functional business teams working with Marketing, CD, Finance, Local & imported Sourcing Units, Customers & Regional teams to ensure all UFS range is available at the right time with the right quantities with the lowest Cost, desired quality and highest Customer Service levels.
WHAT WILL YOUR MAIN RESPONSIBILITIES BE
? ? Demand Planning:
+ ? Use Secondary Sales Data to generate baseline with Capgemini
+ ? Lead and help CD team build a realistic forecast in line with the historical data and future trends
+ ? Improve forecast accuracy & forecast bias and maintain their loss trees
+ ? Lead & ensure full implementation of S&OP process
+ ? Review the aggregate short-term volume forecast and highlight gaps, risks and opportunities
+ ? Generate Unconstrained Shipment plan for Supply Capability Review
? Supply Planning:
+ ? Communicate the consolidated demand plan to the respective SUs both local & foreign
+ ? Act as the single point of contact and streamline all communications with the respective SUs
+ ? Assure that SUs are servicing our demand
+ ? Ensure all our SUs are having the needed capacity to service our ambitious business growth
+ ? Manage Inbound shipments from the point of placing order till delivery at our warehouse
+ ? Challenge and try to sort out any supply risk
+ ? Facilitate trade-offs where possible to achieve monthly financial targets
+ ? Provide a proper outlook of the confirmed supply plan to the business for the cash up
+ ? Run and maintain stock models and ensure maintaining optimal inventory levels for all SKUs
+ ? Proactively monitor Near Expiry, Slow moving & obsolete stocks and ensure right actions in place
+ ? Ensure fair allocation of supply between local & export markets
? ?
? Customer Service:
+ ? Generate Primary shipment plan for month Zero in light of confirmed Supply
+ ? Ensure full range availability at the right time with the right quantities to meet agreed shipment plan
+ ? Ensure the highest service levels and maintain DR/CCFOT losses
? ?
? Innovations Planning
+ ? Lead SC part in all UFS innovations including:
+ ? Helping CD & Marketing with business case & volumes assumptions
+ ? Managing liquidations and Phase-in/Phase out
+ ? Sealing launch dates and ensuring landing innovations on time in full
? ?
WHAT YOU NEED TO SUCCEED
Experiences & Qualifications
ESSENTIAL:? 2-5 years of experience in any of Supply Planning, Demand Planning, Customer Service or general Supply Chain
PREFERED: experience in both Demand & Supply Planning
Skills
ESSENTIAL
+ University degree in Engineering, Logistics or Business Administration
+ Fluent in English
+ Proficiency in MS Excel & MS Office applications
+ Understanding of S&OP cycle
+ Good communication skills
PREFERRED:
+ SAP or any ERP system knowledge is preferable
+ Preferably no military obligation for male candidates
+ Good working knowledge of Supply Chain Processes
Leadership
+ You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
+ As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
+ Critical SOL (Standards of Leadership) Behaviors
+ PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner's mindset, using data and insight to make decisions.
+ PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
+ CONSUMER LOVE : Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
+ PURPOSE & SERVICE : Has humility, understanding that leadership is service to others, inside and outside Unilever.
+ AGILITY : Explores the world around them, continually learning and developing their skills.
Unilever embraces diversity and encourages a pplicants from all walks of life ! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity?
ADDITIONAL INFORMATION
Travel:
Job is Cairo based with some travel to Borg El Arab upon business need
Contacts:
+ Local factory, 3rd parties & foreign Sourcing Units
+ Marketing
+ Customer Development
+ Supply Chain (WH, Logistics, Clearance, Planning & Customer Service)
+ Procurement
+ Finance
+ R&D
+ Quality Assuranc e
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Supply Chain
Job Type: Full time
Industry:
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people - we believe that when our people work with purpose, we will create a better business and a better world .
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don't believe in the 'one size fits all' approach and instead we will equip you with the tools you need to shape your own future.
JOB PURPOSE
This is a great opportunity for anyone who wants to stretch his/her technical and leadership skills and take his/her learning into the next level as this job provides the opportunity to manage the end to end supply chain. The Supply Chain Planner plays a critical role for Mashreq UFS as it sits in the heart of UFS cross-functional business teams working with Marketing, CD, Finance, Local & imported Sourcing Units, Customers & Regional teams to ensure all UFS range is available at the right time with the right quantities with the lowest Cost, desired quality and highest Customer Service levels.
WHAT WILL YOUR MAIN RESPONSIBILITIES BE
? ? Demand Planning:
+ ? Use Secondary Sales Data to generate baseline with Capgemini
+ ? Lead and help CD team build a realistic forecast in line with the historical data and future trends
+ ? Improve forecast accuracy & forecast bias and maintain their loss trees
+ ? Lead & ensure full implementation of S&OP process
+ ? Review the aggregate short-term volume forecast and highlight gaps, risks and opportunities
+ ? Generate Unconstrained Shipment plan for Supply Capability Review
? Supply Planning:
+ ? Communicate the consolidated demand plan to the respective SUs both local & foreign
+ ? Act as the single point of contact and streamline all communications with the respective SUs
+ ? Assure that SUs are servicing our demand
+ ? Ensure all our SUs are having the needed capacity to service our ambitious business growth
+ ? Manage Inbound shipments from the point of placing order till delivery at our warehouse
+ ? Challenge and try to sort out any supply risk
+ ? Facilitate trade-offs where possible to achieve monthly financial targets
+ ? Provide a proper outlook of the confirmed supply plan to the business for the cash up
+ ? Run and maintain stock models and ensure maintaining optimal inventory levels for all SKUs
+ ? Proactively monitor Near Expiry, Slow moving & obsolete stocks and ensure right actions in place
+ ? Ensure fair allocation of supply between local & export markets
? ?
? Customer Service:
+ ? Generate Primary shipment plan for month Zero in light of confirmed Supply
+ ? Ensure full range availability at the right time with the right quantities to meet agreed shipment plan
+ ? Ensure the highest service levels and maintain DR/CCFOT losses
? ?
? Innovations Planning
+ ? Lead SC part in all UFS innovations including:
+ ? Helping CD & Marketing with business case & volumes assumptions
+ ? Managing liquidations and Phase-in/Phase out
+ ? Sealing launch dates and ensuring landing innovations on time in full
? ?
WHAT YOU NEED TO SUCCEED
Experiences & Qualifications
ESSENTIAL:? 2-5 years of experience in any of Supply Planning, Demand Planning, Customer Service or general Supply Chain
PREFERED: experience in both Demand & Supply Planning
Skills
ESSENTIAL
+ University degree in Engineering, Logistics or Business Administration
+ Fluent in English
+ Proficiency in MS Excel & MS Office applications
+ Understanding of S&OP cycle
+ Good communication skills
PREFERRED:
+ SAP or any ERP system knowledge is preferable
+ Preferably no military obligation for male candidates
+ Good working knowledge of Supply Chain Processes
Leadership
+ You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
+ As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
+ Critical SOL (Standards of Leadership) Behaviors
+ PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner's mindset, using data and insight to make decisions.
+ PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
+ CONSUMER LOVE : Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
+ PURPOSE & SERVICE : Has humility, understanding that leadership is service to others, inside and outside Unilever.
+ AGILITY : Explores the world around them, continually learning and developing their skills.
Unilever embraces diversity and encourages a pplicants from all walks of life ! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity?
ADDITIONAL INFORMATION
Travel:
Job is Cairo based with some travel to Borg El Arab upon business need
Contacts:
+ Local factory, 3rd parties & foreign Sourcing Units
+ Marketing
+ Customer Development
+ Supply Chain (WH, Logistics, Clearance, Planning & Customer Service)
+ Procurement
+ Finance
+ R&D
+ Quality Assuranc e
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Supply Chain
Job Type: Full time
Industry:
This advertiser has chosen not to accept applicants from your region.
2
Digital Services Lead
Pearson
Posted today
Job Viewed
Job Description
**Job Description: Digital Services Lead**
Department: Digital & Professional Services - MENAT
Location: Türkiye (or regional hub)
Reports To: Head of Digital & Professional Services - MENAT
Role Overview
The Digital Services Lead will play a pivotal role in shaping and delivering high-impact digital and professional services across the MENAT region.
With the second largest digital subscriptions in International Higher Education, this individual will lead a team of product executives, specialists and trainers, ensuring the highest standards of service delivery, operational excellence, and customer satisfaction. The role is central to scaling our strategic and large digital adoptions, with a focus on onboarding, integration, and value-added services that drive learner and institutional success.
Key Responsibilities 1. Team Leadership & Quality Assurance
+ Lead, coach, and manage a team of product specialists and trainers across MENAT.
+ Establish and maintain quality assurance protocols to ensure consistent, high-quality delivery of services.
+ Conduct regular performance reviews and service audits to identify areas for improvement.
2. Service Delivery & Expansion
+ Oversee the execution of core digital services such as:
+ Onboarding and White-Glove Setup
+ Enrollment Automation
+ First Day of Class Localization (Arabic & Turkish)
+ Assessment Builder and Proctoring Services
+ Expand the portfolio of professional services to support strategic and large-scale digital adoptions.
+ Collaborate with cross-functional teams to introduce new offerings aligned with institutional needs.
3. Onboarding Framework Development
+ Design and implement a standardized onboarding framework with tiered service levels:
+ Self-Service
+ Guided Setup
+ Premium/Strategic Support
+ Ensure onboarding services are scalable, repeatable, and tailored to customer segments (e.g., small institutions vs. large universities).
4. Stakeholder Engagement & Strategic Support
+ Act as a key point of contact for strategic accounts, ensuring alignment between service delivery and institutional goals.
+ Support pilots and proof-of-concept engagements (e.g., CertPrep, Mondly, Credly).
+ Provide consultative support to internal teams and clients on best practices in digital adoption and instructional design.
5. Reporting & Continuous Improvement
+ Monitor service performance metrics and customer feedback to drive continuous improvement.
+ Collaborate with Data-as-a-Service teams to deliver engagement reports and insights.
+ Contribute to the development of internal documentation, training materials, and service playbooks.
Qualifications & Experience
+ 7+ years of experience in digital education services, instructional technology, or customer success.
+ Proven experience leading cross-functional teams in a matrixed environment.
+ Strong understanding of LMS integrations, onboarding workflows, and digital product ecosystems.
+ Experience working with higher education institutions or large-scale digital implementations.
+ Excellent communication, stakeholder management, and project coordination skills.
+ Fluency in English; Turkish or Arabic is a plus.
Preferred Skills
+ Familiarity with Pearson platforms (e.g., MyLab, Revel) and third-party tools (e.g., lockdown browsers, proctoring solutions).
+ Experience with data reporting tools and analytics dashboards.
+ Ability to work across time zones and manage virtual teams.
1172848
**Job:** Customer Success
**Job Family:** SALES
**Organization:** Higher Education
**Schedule:** FULL_TIME
**Workplace Type:** Hybrid
**Req ID:** 19054
#LI-REMOTE
Department: Digital & Professional Services - MENAT
Location: Türkiye (or regional hub)
Reports To: Head of Digital & Professional Services - MENAT
Role Overview
The Digital Services Lead will play a pivotal role in shaping and delivering high-impact digital and professional services across the MENAT region.
With the second largest digital subscriptions in International Higher Education, this individual will lead a team of product executives, specialists and trainers, ensuring the highest standards of service delivery, operational excellence, and customer satisfaction. The role is central to scaling our strategic and large digital adoptions, with a focus on onboarding, integration, and value-added services that drive learner and institutional success.
Key Responsibilities 1. Team Leadership & Quality Assurance
+ Lead, coach, and manage a team of product specialists and trainers across MENAT.
+ Establish and maintain quality assurance protocols to ensure consistent, high-quality delivery of services.
+ Conduct regular performance reviews and service audits to identify areas for improvement.
2. Service Delivery & Expansion
+ Oversee the execution of core digital services such as:
+ Onboarding and White-Glove Setup
+ Enrollment Automation
+ First Day of Class Localization (Arabic & Turkish)
+ Assessment Builder and Proctoring Services
+ Expand the portfolio of professional services to support strategic and large-scale digital adoptions.
+ Collaborate with cross-functional teams to introduce new offerings aligned with institutional needs.
3. Onboarding Framework Development
+ Design and implement a standardized onboarding framework with tiered service levels:
+ Self-Service
+ Guided Setup
+ Premium/Strategic Support
+ Ensure onboarding services are scalable, repeatable, and tailored to customer segments (e.g., small institutions vs. large universities).
4. Stakeholder Engagement & Strategic Support
+ Act as a key point of contact for strategic accounts, ensuring alignment between service delivery and institutional goals.
+ Support pilots and proof-of-concept engagements (e.g., CertPrep, Mondly, Credly).
+ Provide consultative support to internal teams and clients on best practices in digital adoption and instructional design.
5. Reporting & Continuous Improvement
+ Monitor service performance metrics and customer feedback to drive continuous improvement.
+ Collaborate with Data-as-a-Service teams to deliver engagement reports and insights.
+ Contribute to the development of internal documentation, training materials, and service playbooks.
Qualifications & Experience
+ 7+ years of experience in digital education services, instructional technology, or customer success.
+ Proven experience leading cross-functional teams in a matrixed environment.
+ Strong understanding of LMS integrations, onboarding workflows, and digital product ecosystems.
+ Experience working with higher education institutions or large-scale digital implementations.
+ Excellent communication, stakeholder management, and project coordination skills.
+ Fluency in English; Turkish or Arabic is a plus.
Preferred Skills
+ Familiarity with Pearson platforms (e.g., MyLab, Revel) and third-party tools (e.g., lockdown browsers, proctoring solutions).
+ Experience with data reporting tools and analytics dashboards.
+ Ability to work across time zones and manage virtual teams.
1172848
**Job:** Customer Success
**Job Family:** SALES
**Organization:** Higher Education
**Schedule:** FULL_TIME
**Workplace Type:** Hybrid
**Req ID:** 19054
#LI-REMOTE
This advertiser has chosen not to accept applicants from your region.
3
Project Manager
Pearson
Posted today
Job Viewed
Job Description
PositionProject Manager
Reports toProject Director
StatusFull time, permanent
LocationHybrid - Office located in Cairo (Home-office address must be in Cairo)
Purpose
We are seeking experienced Project Managers to join our Pearson Assessment Service team to deliver an exciting and high-profile programme of work. The Project Managers will be responsible for planning and delivering projects, ensuring that all contractual obligations, milestones and financial targets are met. They will demonstrate self-motivation and ability to learn new processes, while effectively integrating into a complex, mainly remote working environment. Experience working within a PRINCE2 and quality-focused environment is essential. Strong communication skills and experience managing diverse stakeholders and client relationships are key components of this role. Demonstrated experience reporting to clients and senior stakeholders will be highly regarded.
Key Accountabilities
**Project Planning and Management**
+ Undertake all documentation aspects of project planning, implementation and evaluation;
+ Create, execute and update project plans as required;
+ Ensure projects are completed on time, to budget and to the highest levels of quality;
+ Manage day to day operational aspects of multiple projects;
+ Follow the PRINCE2 project management system;
+ Review deliverables prepared by team before passing to the client;
+ Assess project priorities and identify key deliverables;
+ Risk identification, assessment and management;
+ Manage issue identification and resolution;
1.
2. **Customer Focus**
+ Develop and maintain a client focused approach to all projects;
+ Translate conversations with customers into scoped quotes and project plans;
+ Manage day-to-day client interactions, expectations and escalations;
+ Develop durable relationships with client personnel that foster client ties;
+ Communicate effectively with clients to identify needs and evaluate alternative business solutions;
+ Continually seek opportunities to increase customer satisfaction and extend client relationship; and
+ Build a knowledge base of each client's business, organization and objectives.
**Communication**
+ Effectively manage communication between internal and external stakeholders and mitigate conflict if necessary;
+ Effectively communicate relevant project information to senior leadership and clients;
**Other**
+ Provide input into the development of proposals and quotations in response to client needs;
+ Identify opportunities for improvement and make constructive suggestions for change;
+ Provide support for the Project Director;
+ Provide input to the Financial Accountant to ensure effective management of project accounts and budgets; and
+ Liaise with the QA Manager in ensuring the needs of clients are understood, that risks are identified and that appropriate QA measures are implemented at critical points in the project cycle.
Requirements
**Essential**
+ Formal qualification in PRINCE2 project management;
+ Minimum of 3 years Project Management experience;
+ Proven ability to set priorities and lead teams to deliver high-quality work within strict time constraints;
+ Strong interpersonal and communication skills;
+ Conceptual, analytical and negotiation skills;
+ Ability to interpret technology and communicate requirements to technical and non-technical stakeholders (internal and external);
+ Demonstrated ability to work independently and as part of a team;
+ Must be prepared and able to travel internationally, as and if required (2-6 weeks).
**Desirable**
+ Experience managing Projects with strict confidentiality requirements;
+ Experience in the education industry;
+ Experience working within a regulated environment.
+ Understanding of the assessment and testing environment;
1172848
**Job:** Project Management
**Job Family:** PROJECT/PROGRAMME MANAGEMENT
**Organization:** Assessment & Qualifications
**Schedule:** FULL_TIME
**Workplace Type:** Hybrid
**Req ID:** 19467
#LI-REMOTE
Reports toProject Director
StatusFull time, permanent
LocationHybrid - Office located in Cairo (Home-office address must be in Cairo)
Purpose
We are seeking experienced Project Managers to join our Pearson Assessment Service team to deliver an exciting and high-profile programme of work. The Project Managers will be responsible for planning and delivering projects, ensuring that all contractual obligations, milestones and financial targets are met. They will demonstrate self-motivation and ability to learn new processes, while effectively integrating into a complex, mainly remote working environment. Experience working within a PRINCE2 and quality-focused environment is essential. Strong communication skills and experience managing diverse stakeholders and client relationships are key components of this role. Demonstrated experience reporting to clients and senior stakeholders will be highly regarded.
Key Accountabilities
**Project Planning and Management**
+ Undertake all documentation aspects of project planning, implementation and evaluation;
+ Create, execute and update project plans as required;
+ Ensure projects are completed on time, to budget and to the highest levels of quality;
+ Manage day to day operational aspects of multiple projects;
+ Follow the PRINCE2 project management system;
+ Review deliverables prepared by team before passing to the client;
+ Assess project priorities and identify key deliverables;
+ Risk identification, assessment and management;
+ Manage issue identification and resolution;
1.
2. **Customer Focus**
+ Develop and maintain a client focused approach to all projects;
+ Translate conversations with customers into scoped quotes and project plans;
+ Manage day-to-day client interactions, expectations and escalations;
+ Develop durable relationships with client personnel that foster client ties;
+ Communicate effectively with clients to identify needs and evaluate alternative business solutions;
+ Continually seek opportunities to increase customer satisfaction and extend client relationship; and
+ Build a knowledge base of each client's business, organization and objectives.
**Communication**
+ Effectively manage communication between internal and external stakeholders and mitigate conflict if necessary;
+ Effectively communicate relevant project information to senior leadership and clients;
**Other**
+ Provide input into the development of proposals and quotations in response to client needs;
+ Identify opportunities for improvement and make constructive suggestions for change;
+ Provide support for the Project Director;
+ Provide input to the Financial Accountant to ensure effective management of project accounts and budgets; and
+ Liaise with the QA Manager in ensuring the needs of clients are understood, that risks are identified and that appropriate QA measures are implemented at critical points in the project cycle.
Requirements
**Essential**
+ Formal qualification in PRINCE2 project management;
+ Minimum of 3 years Project Management experience;
+ Proven ability to set priorities and lead teams to deliver high-quality work within strict time constraints;
+ Strong interpersonal and communication skills;
+ Conceptual, analytical and negotiation skills;
+ Ability to interpret technology and communicate requirements to technical and non-technical stakeholders (internal and external);
+ Demonstrated ability to work independently and as part of a team;
+ Must be prepared and able to travel internationally, as and if required (2-6 weeks).
**Desirable**
+ Experience managing Projects with strict confidentiality requirements;
+ Experience in the education industry;
+ Experience working within a regulated environment.
+ Understanding of the assessment and testing environment;
1172848
**Job:** Project Management
**Job Family:** PROJECT/PROGRAMME MANAGEMENT
**Organization:** Assessment & Qualifications
**Schedule:** FULL_TIME
**Workplace Type:** Hybrid
**Req ID:** 19467
#LI-REMOTE
This advertiser has chosen not to accept applicants from your region.
4
Mid-Market SAAS/GIU Applications Account Executive
Cairo, Al Qahirah
Oracle
Posted today
Job Viewed
Job Description
**Job Description**
**What You'll Bring**
+ **3-5 years** of B2B software/application sales experience (SaaS or cloud strongly preferred).
+ Proven track record selling to **mid-market or commercial accounts** in Egypt or the Gulf region.
+ Knowledge of **ERP, HCM, or CX applications** and their business impact.
+ Consultative selling approach with strong **industry insight** .
+ Ability to manage **complex sales cycles** involving multiple stakeholders.
+ Fluent in **English** (Arabic is a plus) with excellent verbal and written communication skills.
+ Familiarity with methodologies like **MEDDIC, Challenger, or SPIN** .
+ **Bachelor's degree** in Business, Technology, or equivalent experience.
+ Collaborative, customer-first mindset and a passion for achieving results.
**Responsibilities**
**What You'll Do**
+ As a Mid-Market SaaS/GIU Account Executive, you'll own the entire sales cycle, combining **new business development** with **install base account growth** . You will:
+ **Own your territory:** Identify, qualify, and close new SaaS opportunities across Egypt's mid-market segment.
+ **Grow strategic accounts:** Manage a portfolio of existing GIU-aligned accounts to drive adoption, upsell, and expansion.
+ **Engage customers with expertise:** Build strong industry knowledge to craft tailored solutions and consult on business outcomes.
+ **Drive pipeline success:** Proactively prospect, follow up on inbound leads, and accurately forecast to meet and exceed quota.
+ **Collaborate cross-functionally:** Work closely with Sales Consulting, Professional Services, and Support teams to ensure customer success.
+ **Handle escalations with care:** Resolve issues quickly to maintain high customer satisfaction and retention.
+ **Stay ahead of trends:** Monitor Egypt's market dynamics and competitive landscape to position Oracle effectively.
+ **Contribute to team success:** Share best practices and collaborate with peers to strengthen overall performance.
**What We Offer**
+ **Competitive compensation** with performance-based incentives.
+ Access to Oracle's **world-class learning and development** programs.
+ Comprehensive benefits: **medical, life insurance, retirement planning** .
+ **Flexible work options** and mental health support through our Employee Assistance Program.
+ A diverse, inclusive culture that celebrates individuality and champions growth.
+ Employee resource groups supporting our global communities.
At Oracle, **diversity drives innovation** . We're committed to creating an inclusive workplace where every voice is heard and valued. When people feel empowered, extraordinary things happen. Level - IC2
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
**What You'll Bring**
+ **3-5 years** of B2B software/application sales experience (SaaS or cloud strongly preferred).
+ Proven track record selling to **mid-market or commercial accounts** in Egypt or the Gulf region.
+ Knowledge of **ERP, HCM, or CX applications** and their business impact.
+ Consultative selling approach with strong **industry insight** .
+ Ability to manage **complex sales cycles** involving multiple stakeholders.
+ Fluent in **English** (Arabic is a plus) with excellent verbal and written communication skills.
+ Familiarity with methodologies like **MEDDIC, Challenger, or SPIN** .
+ **Bachelor's degree** in Business, Technology, or equivalent experience.
+ Collaborative, customer-first mindset and a passion for achieving results.
**Responsibilities**
**What You'll Do**
+ As a Mid-Market SaaS/GIU Account Executive, you'll own the entire sales cycle, combining **new business development** with **install base account growth** . You will:
+ **Own your territory:** Identify, qualify, and close new SaaS opportunities across Egypt's mid-market segment.
+ **Grow strategic accounts:** Manage a portfolio of existing GIU-aligned accounts to drive adoption, upsell, and expansion.
+ **Engage customers with expertise:** Build strong industry knowledge to craft tailored solutions and consult on business outcomes.
+ **Drive pipeline success:** Proactively prospect, follow up on inbound leads, and accurately forecast to meet and exceed quota.
+ **Collaborate cross-functionally:** Work closely with Sales Consulting, Professional Services, and Support teams to ensure customer success.
+ **Handle escalations with care:** Resolve issues quickly to maintain high customer satisfaction and retention.
+ **Stay ahead of trends:** Monitor Egypt's market dynamics and competitive landscape to position Oracle effectively.
+ **Contribute to team success:** Share best practices and collaborate with peers to strengthen overall performance.
**What We Offer**
+ **Competitive compensation** with performance-based incentives.
+ Access to Oracle's **world-class learning and development** programs.
+ Comprehensive benefits: **medical, life insurance, retirement planning** .
+ **Flexible work options** and mental health support through our Employee Assistance Program.
+ A diverse, inclusive culture that celebrates individuality and champions growth.
+ Employee resource groups supporting our global communities.
At Oracle, **diversity drives innovation** . We're committed to creating an inclusive workplace where every voice is heard and valued. When people feel empowered, extraordinary things happen. Level - IC2
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
This advertiser has chosen not to accept applicants from your region.
5
General Manager - JW Marriott Residences New Cairo Al Jazi First
Cairo, Al Qahirah
Marriott
Posted today
Job Viewed
Job Description
**Additional Information**
**Job Number** 25115229
**Job Category** Property Leadership
**Location** JW Marriott Residences New Cairo Al Jazi First, 42 El Hegaz Street Mohandessin, Giza, Cairo, Egypt, Egypt,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Implements high standards for all aspects of life-safety, loss-prevention, unit owner identity, and privacy protection. Operates within the constraints of the residences budget. Provides timely reporting of financial performance and projections to the Board. Manages luxury condominium facilities and all departments working within the building, including physical plant with attention to protection of the investment and plans to increase its value through superior care. Serves as a Liaison to Association shared services Directors (e.g., Loss Prevention, Human Resources, Accounting, Housekeeping). Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and employees and provides a return on investment. Implements training programs related to property management reinforcing constant quality service. Continuously identifies and corrects building and service defects while providing increase in value. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers. Represents the brand in all leadership actions.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Property Management, or related major; 6 years' experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. Management license for Condominiums, as applicable.
OR
- 4-year bachelor's degree in Business Administration, Hotel and Property Management, or related major; 4 years' experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. Management license for Condominiums, as applicable.
**Preferred:**
- 8 or more years' experience in a senior management position of a Four Star/Four Diamond hotel minimally.
- Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.
- Previous Association management experience.
**JOB SPECIFIC TASKS**
**Managing Property Operations**
- Works with Guidance team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution.
- Reviews Owner engagement survey and prepares yearly action plans comment cards, guest satisfaction results and other data to identify areas of improvement.
- Adheres to the four pillars of Operational excellence: Owner and employee engagement, financial excellence and Property Management
- Evaluates if Operations Team is meeting service needs and provides feedback to operations team.
- Participates in public space walk-throughs with Engineering and Housekeeping to ensure public space and back of the house areas are well maintained and preventative maintenance processes are in place.
- Tours building on a regular basis speaking with employees, owners, and Board of Directors to understand business needs and assess operational opportunities.
- Works with team to put sustainable work processes and systems in place that support the execution of the strategy.
- Reviews reports and financial statements to determine the residential property is performing against the budget.
- Communicates a clear and consistent message regarding departmental goals to produce desired results.
- Manages luxury condominium facilities and all departments working within the building, including physical plant with attention to protection of the investment and plans to increase its value through superior care.
- Serves as a Liaison to Association shared services Directors (e.g., Loss Prevention, Human Resources, Accounting, Housekeeping).
- Identifies and corrects building and service defects while providing increase in value.
- Implements high standards for all aspects of life safety, loss prevention, unit owner identity, and privacy protection.
- Maintains complete inventory of: Unit owners' information, parking and storage spaces, monthly Association common dues, Owners' monthly/quarterly newsletter, hotel features, services, and hotel restaurant food concepts and information.
- Maintains complete knowledge of and complies with all hotel and residence policies and procedures.
**Leading Operations Teams**
- Verifies employees are treated fairly and equitably.
- Celebrates successes and publicly recognizes the contributions of team members.
- Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
- Develops and executes the necessary decisions to keep property moving forward toward achievement of goals.
- Implements training programs related to property management reinforcing constant quality service.
**Managing Relationships with Property Stakeholders**
- Attends owners and Board meetings and provides monthly reports and financial statements to the Board of Directors.
- Establishes strong relationships with all owners and their Board of Directors to maintain a successful residential community.
- Promotes synergy through education, communication and innovation.
**Managing Profitability**
- Works with direct reports to determine areas of concern and establish ways to improve the departments' financial performance.
- Prepares and operates within the constraints of the residences' Annual budget.
- Identifies key drivers of business success and keeping leadership focused on the critical few to achieve results.
- Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target resident owner and employees and provides a return on investment.
- Provides timely reporting of financial performance and projections to the Board.
- Guides the Board on appropriate property management requirements and governance compliance.
**Managing the Owner Experience**
- Creates an atmosphere in all Residential common areas that meets or exceeds owner's expectations.
- Champions the brand's service vision for product and service delivery and ensures alignment amongst the leadership teams.
- Verifies core elements of the service strategy are in place to produce the desired results.
- Establishes and maintaining open, collaborative relationships with direct reports and entire operations team. Ensures direct reports do the same for their team.
- Interfaces with customers, (e.g., owners, vendors, guests) on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Adheres to the telephone etiquette.
- Handles owner's complaints by following the instant pacification procedure and verifying guest satisfaction.
**Managing and Conducting Human Resources Activities**
- Facilitates the development of creative solutions to overcome obstacles and manages the implementation to continually improve guest satisfaction results.
- Verifies that employees are treated fairly and equitably.
- Verifies that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).
- Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with owners, their guests, and employees.
- Incorporates owner satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.
- Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
- Solicits employee feedback, utilizes an "open door policy" and reviews employee satisfaction results to identify and address employee problems or concerns.
- Verifies that property policies are administered fairly and consistently; disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
- Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
- Champions change, manages the implementation of brand and regional business initiatives and communicates follow-up actions to team as necessary.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
**Job Number** 25115229
**Job Category** Property Leadership
**Location** JW Marriott Residences New Cairo Al Jazi First, 42 El Hegaz Street Mohandessin, Giza, Cairo, Egypt, Egypt,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Implements high standards for all aspects of life-safety, loss-prevention, unit owner identity, and privacy protection. Operates within the constraints of the residences budget. Provides timely reporting of financial performance and projections to the Board. Manages luxury condominium facilities and all departments working within the building, including physical plant with attention to protection of the investment and plans to increase its value through superior care. Serves as a Liaison to Association shared services Directors (e.g., Loss Prevention, Human Resources, Accounting, Housekeeping). Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and employees and provides a return on investment. Implements training programs related to property management reinforcing constant quality service. Continuously identifies and corrects building and service defects while providing increase in value. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers. Represents the brand in all leadership actions.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Property Management, or related major; 6 years' experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. Management license for Condominiums, as applicable.
OR
- 4-year bachelor's degree in Business Administration, Hotel and Property Management, or related major; 4 years' experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. Management license for Condominiums, as applicable.
**Preferred:**
- 8 or more years' experience in a senior management position of a Four Star/Four Diamond hotel minimally.
- Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.
- Previous Association management experience.
**JOB SPECIFIC TASKS**
**Managing Property Operations**
- Works with Guidance team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution.
- Reviews Owner engagement survey and prepares yearly action plans comment cards, guest satisfaction results and other data to identify areas of improvement.
- Adheres to the four pillars of Operational excellence: Owner and employee engagement, financial excellence and Property Management
- Evaluates if Operations Team is meeting service needs and provides feedback to operations team.
- Participates in public space walk-throughs with Engineering and Housekeeping to ensure public space and back of the house areas are well maintained and preventative maintenance processes are in place.
- Tours building on a regular basis speaking with employees, owners, and Board of Directors to understand business needs and assess operational opportunities.
- Works with team to put sustainable work processes and systems in place that support the execution of the strategy.
- Reviews reports and financial statements to determine the residential property is performing against the budget.
- Communicates a clear and consistent message regarding departmental goals to produce desired results.
- Manages luxury condominium facilities and all departments working within the building, including physical plant with attention to protection of the investment and plans to increase its value through superior care.
- Serves as a Liaison to Association shared services Directors (e.g., Loss Prevention, Human Resources, Accounting, Housekeeping).
- Identifies and corrects building and service defects while providing increase in value.
- Implements high standards for all aspects of life safety, loss prevention, unit owner identity, and privacy protection.
- Maintains complete inventory of: Unit owners' information, parking and storage spaces, monthly Association common dues, Owners' monthly/quarterly newsletter, hotel features, services, and hotel restaurant food concepts and information.
- Maintains complete knowledge of and complies with all hotel and residence policies and procedures.
**Leading Operations Teams**
- Verifies employees are treated fairly and equitably.
- Celebrates successes and publicly recognizes the contributions of team members.
- Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
- Develops and executes the necessary decisions to keep property moving forward toward achievement of goals.
- Implements training programs related to property management reinforcing constant quality service.
**Managing Relationships with Property Stakeholders**
- Attends owners and Board meetings and provides monthly reports and financial statements to the Board of Directors.
- Establishes strong relationships with all owners and their Board of Directors to maintain a successful residential community.
- Promotes synergy through education, communication and innovation.
**Managing Profitability**
- Works with direct reports to determine areas of concern and establish ways to improve the departments' financial performance.
- Prepares and operates within the constraints of the residences' Annual budget.
- Identifies key drivers of business success and keeping leadership focused on the critical few to achieve results.
- Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target resident owner and employees and provides a return on investment.
- Provides timely reporting of financial performance and projections to the Board.
- Guides the Board on appropriate property management requirements and governance compliance.
**Managing the Owner Experience**
- Creates an atmosphere in all Residential common areas that meets or exceeds owner's expectations.
- Champions the brand's service vision for product and service delivery and ensures alignment amongst the leadership teams.
- Verifies core elements of the service strategy are in place to produce the desired results.
- Establishes and maintaining open, collaborative relationships with direct reports and entire operations team. Ensures direct reports do the same for their team.
- Interfaces with customers, (e.g., owners, vendors, guests) on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Adheres to the telephone etiquette.
- Handles owner's complaints by following the instant pacification procedure and verifying guest satisfaction.
**Managing and Conducting Human Resources Activities**
- Facilitates the development of creative solutions to overcome obstacles and manages the implementation to continually improve guest satisfaction results.
- Verifies that employees are treated fairly and equitably.
- Verifies that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).
- Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with owners, their guests, and employees.
- Incorporates owner satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.
- Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
- Solicits employee feedback, utilizes an "open door policy" and reviews employee satisfaction results to identify and address employee problems or concerns.
- Verifies that property policies are administered fairly and consistently; disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
- Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
- Champions change, manages the implementation of brand and regional business initiatives and communicates follow-up actions to team as necessary.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
6
Hotel Cleanliness Supervisor
Cairo, Al Qahirah
Marriott
Posted today
Job Viewed
Job Description
**Additional Information**
**Job Number** 25115450
**Job Category** Housekeeping & Laundry
**Location** The St. Regis New Capital Cairo, New Administrative Capital, Cairo, Egypt, Egypt,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
**Job Number** 25115450
**Job Category** Housekeeping & Laundry
**Location** The St. Regis New Capital Cairo, New Administrative Capital, Cairo, Egypt, Egypt,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
7
Assistant Restaurant Manager
Cairo, Al Qahirah
Marriott
Posted today
Job Viewed
Job Description
**Additional Information**
**Job Number** 25115539
**Job Category** Food and Beverage & Culinary
**Location** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
**Job Number** 25115539
**Job Category** Food and Beverage & Culinary
**Location** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
8
Guest Arrival Expert / Bellman
Cairo, Al Qahirah
Marriott
Posted today
Job Viewed
Job Description
**Additional Information**
**Job Number** 25115509
**Job Category** Rooms & Guest Services Operations
**Location** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
**Job Number** 25115509
**Job Category** Rooms & Guest Services Operations
**Location** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
9