106 IT Services jobs in Egypt

**About this opportunity**

We are now looking for an Account Manager for CU SSE to secure short and long-term profitable business for Ericsson through proactive business development based on fundamental understanding of the customers’ business, operations, and objectives. Actively lead and mobilize internal resources to deliver efficient and effective end to end solutions allowing magnificent transition from sales to operations. Develop both internal and external relation/s to actively supply to making customers and Ericsson successful. This job role could be passionate about selling a specific part of the portfolio or customer’s business/technology area and/or geography.

**What you will do**
- Your responsibility will be to improve customer relationships and dedication.
- You are encouraged to build sales opportunities that will generate profitability sales.
- The role also includes optimization of the account team’s performance and to enable magnificent transition to operations
- You will drive business, relationship and capabilities by leading the Ericsson organization on new business development, planning organizational capability and establishment, bid engagement, service & technical sales activities,

**You will bring**
- 5-8 years of total experience required with proven ability of relationship sales and 3-5 years from the ICT industry
- Demonstrated ability: Full Portfolio (Digital Services, Radio Access Network & managed Services)
- Prior experience in customer facing role from telecom industry
- You should have comfort leading VP relationships and the ability to influence cross-functional teams to solve business challenges
- Consultative selling skills and commercial understanding
- You will need to have strong customer and market insight

**You should also have**
- Innovative and creative
- Social ability and interpersonal skills
- Intellectual ability and critical thinking
- Accountable and committed with a passion to win
- Perseverant and result oriented

**Why joins Ericsson?**

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and inspiration to push the boundaries of what´ possible. To build never seen before solutions to some of the world’s toughest problems. You´l be challenged, but you won’t be alone. You´l be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

**What happens once you apply?**

Click Here to find all you need to know about what our typical hiring process looks like.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

Primary country and city: Egypt (EG) | Egypt : Cairo : Cairo | Egypt : Cairo : Smart Village
Req ID: 696820

**Job Description: Digital Services Lead**
Department: Digital & Professional Services - MENAT
Location: Türkiye (or regional hub)
Reports To: Head of Digital & Professional Services - MENAT
Role Overview
The Digital Services Lead will play a pivotal role in shaping and delivering high-impact digital and professional services across the MENAT region.
With the second largest digital subscriptions in International Higher Education, this individual will lead a team of product executives, specialists and trainers, ensuring the highest standards of service delivery, operational excellence, and customer satisfaction. The role is central to scaling our strategic and large digital adoptions, with a focus on onboarding, integration, and value-added services that drive learner and institutional success.
Key Responsibilities 1. Team Leadership & Quality Assurance
+ Lead, coach, and manage a team of product specialists and trainers across MENAT.
+ Establish and maintain quality assurance protocols to ensure consistent, high-quality delivery of services.
+ Conduct regular performance reviews and service audits to identify areas for improvement.
2. Service Delivery & Expansion
+ Oversee the execution of core digital services such as:
+ Onboarding and White-Glove Setup
+ Enrollment Automation
+ First Day of Class Localization (Arabic & Turkish)
+ Assessment Builder and Proctoring Services
+ Expand the portfolio of professional services to support strategic and large-scale digital adoptions.
+ Collaborate with cross-functional teams to introduce new offerings aligned with institutional needs.
3. Onboarding Framework Development
+ Design and implement a standardized onboarding framework with tiered service levels:
+ Self-Service
+ Guided Setup
+ Premium/Strategic Support
+ Ensure onboarding services are scalable, repeatable, and tailored to customer segments (e.g., small institutions vs. large universities).
4. Stakeholder Engagement & Strategic Support
+ Act as a key point of contact for strategic accounts, ensuring alignment between service delivery and institutional goals.
+ Support pilots and proof-of-concept engagements (e.g., CertPrep, Mondly, Credly).
+ Provide consultative support to internal teams and clients on best practices in digital adoption and instructional design.
5. Reporting & Continuous Improvement
+ Monitor service performance metrics and customer feedback to drive continuous improvement.
+ Collaborate with Data-as-a-Service teams to deliver engagement reports and insights.
+ Contribute to the development of internal documentation, training materials, and service playbooks.
Qualifications & Experience
+ 7+ years of experience in digital education services, instructional technology, or customer success.
+ Proven experience leading cross-functional teams in a matrixed environment.
+ Strong understanding of LMS integrations, onboarding workflows, and digital product ecosystems.
+ Experience working with higher education institutions or large-scale digital implementations.
+ Excellent communication, stakeholder management, and project coordination skills.
+ Fluency in English; Turkish or Arabic is a plus.
Preferred Skills
+ Familiarity with Pearson platforms (e.g., MyLab, Revel) and third-party tools (e.g., lockdown browsers, proctoring solutions).
+ Experience with data reporting tools and analytics dashboards.
+ Ability to work across time zones and manage virtual teams.
1173755
**Job:** Customer Success
**Job Family:** SALES
**Organization:** Higher Education
**Schedule:** FULL_TIME
**Workplace Type:** Hybrid
**Req ID:** 19054
#LI-REMOTE

**Job Description Summary**
Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance.
**Job Description**
**Roles & Responsibilities:**
**Delivers customer satisfaction:** Manages project delivery in a quality fashion; obtains satisfactory levels of customer satisfaction. Addresses all customer concerns/issues in a timely and satisfactory fashion.
**Application Installation, Configuration, Development & Upgrades:** Perform installation, configuration, customization to implement APM for customers in accordance with the function requirements and design. Provide technical support for APM projects.
**System Architecture & Technical Design:** Can update a standard system architecture based on the customer specifics. Can develop a standard technical design specification. Effectively leverage product capability, driving standardization, limiting customization, and maximizing reuse of content developed for previous solutions.
**Effort Scoping / Estimation** : Can create a work breakdown structure and estimates for standard technical activities.
**Requirements Gathering:** Limited Experience in business processes and applications. Able to interview stakeholders to gain experience on business processes and can document in a structured way.
**Collaborate with cross functional teams:** Collaborate with Project Managers and Services Consultants throughout the project to identify and scope applications changes while adhering to the change management process. Interact with Product Development Team, Commercial Team, Customers, Solution Providers (Partner / Integrators), and other cross-functional teams as required. Engage throughout the full lifecycle of assigned projects, influencing decisions on design and functionality to keep projects on track in terms of budget, time, and customer expectations.
**Qualifications/Technical Skills:**
+ Bachelor's degree or equivalent (defined as: High School Diploma/GED and 3+ years progressive experience in software services).
+ 6+ years' experience in client-facing consulting focused on technical configuration using databases, .NET code development or software implementations.
+ Software skills in software analysis, design, methodology, and architecture
+ Programming experience in software development with Microsoft Visual Studio / Development tools.
+ Experience working with Databases like SQL and Oracle with good exposure on DDL, DML commands along with Stored Procedures.
+ Experience with basic database administration like Restoring, Backup for both SQL and Oracle.
+ Strong experience with SQL Server Reporting Services and SQL Server Analysis Services is a plus.
+ Experience with commonly used EAM (Enterprise Asset Management) systems, such as SAP, Maximo, or Oracle EAM is a plus.
+ Able to master the different delivery methodologies (i.e. Iterative, Waterfall, and Agile) and apply them on the assigned projects.
+ Strong spoken and written English language skills.
+ Can lead small project (1-3 team members) team to achieve the desired technical outcome.
+ AWS Certified Cloud Practitioner is a plus.
+ Familiar in utilizing Lean methodology.
**Behavioral Competencies:**
+ Demonstrated ability to learn new software development practices, languages, and tools
+ Effectively communicate both verbally and in writing with peers and team members as an inclusive team member, supporting project execution.
+ Excellent complex problem solving and analytical skills
+ Work independently as well as part of the team.
+ Fosters a strong working relationship with customers in order to generate a clear understanding of their needs and concerns; possesses ability to think from clients' perspective.
+ Seeks to understand problems thoroughly before implementing solutions. Asks questions to clarify requirements when ambiguities are present. Implements clean, concise solutions that address the requirements.
+ Can work independently and respect the guidance of the business ethics and culture acting with humility with all colleagues, leading contractors and providing guidance to junior colleagues.
+ Must be willing to travel to work closely with our customers when required
**Additional Information**
**Relocation Assistance Provided:** No
#LI-Remote - This is a remote position
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

**Job Description Summary**:
This role will be responsible for executing all technical work related to the SCADA/DMS or EMS integration services, maintenance and support activities (preventive and curative actions) such as SCADA commissioning activities related to SCADA and DMS/EMS system, executing periodical audits, solving SW issues and producing technical reports, testing,.
**Roles and Responsibilities**
- Perform all the required technical work assigned by the project leader for the software integration activities related to SCADA/DMS/EMS and System Maintenance
- With support from local and regional team, ensure that work is completed in-line with the procedures in place and meeting GE contractual obligations.
- Contribute in project execution through continuous improvement via the adoption of global tools and processes and cost competitiveness actions.
- Works directly with the customer or his representative to resolve any technical issues that may develop. Keeps customers abreast of technical developments.
- Contribute in SWS project execution related to maintenance under the scope of DMS/EMS/SCADA software and hardware, and Third party to meet the contractual obligation in terms of response time and resolution time.
- Prepare project documentation, method statements, safety procedures, test and quality procedures relating to the work in the control centre(s).
- Generate weekly/monthly reports of main actions performed and main problems identified (with different solutions possible) for the weekly meeting with the customer or his representative.
- Coordinate the shutdowns and witnessing / inspection of work by the customer or his representative.
Must have knowledge on e-terra products: SCADA, Habitat, Control, Source,.
- knowledge on DMS system database modelling and integration with GIS such as ESRI is a plus
- Comply and contribute to elaboration of relevant Quality Procedures, work instructions and Processes in Quality Management System
- Report or resolve any process non-conformances in a timely manner
**Performance Measurement**
- Customer Satisfaction (P-NPS)
- On Time Delivery
- Cost deviation + committed budget (effort) deviation
- Software Delivery Processes Compliance
**Knowledge & Experience requirements**:

- At least 5 years’ experience in SWS project with operation (SCADA/DMS/EMS and Maintenance project delivery) background
- Has already had a first professional experience in the distribution management system domain
Process and methodology oriented
- Highly collaborative and able to work across the organization to accomplish common goals
- Very good knowledge in power systems domain, particularly in network modelling, distribution network analysis, distributed energy resources is a advantage
- Excellent written and verbal communication skills and must be comfortable in presenting technical design and technical solutions to clients/customers (English mandatory, Arabic or French highly appreciated).

**Job Description Summary**:
This role will be responsible for executing all technical work related to the SCADA/DMS or EMS integration services, maintenance and support activities (preventive and curative actions) such as SCADA commissioning activities related to SCADA and DMS/EMS system, executing periodical audits, solving SW issues and producing technical reports, testing,.
**Roles and Responsibilities**
- Perform all the required technical work assigned by the project leader for the software integration activities related to SCADA/DMS/EMS and System Maintenance
- With support from local and regional team, ensure that work is completed in-line with the procedures in place and meeting GE contractual obligations.
- Contribute in project execution through continuous improvement via the adoption of global tools and processes and cost competitiveness actions.
- Works directly with the customer or his representative to resolve any technical issues that may develop. Keeps customers abreast of technical developments.
- Contribute in SWS project execution related to maintenance under the scope of DMS/EMS/SCADA software and hardware, and Third party to meet the contractual obligation in terms of response time and resolution time.
- Prepare project documentation, method statements, safety procedures, test and quality procedures relating to the work in the control centre(s).
- Generate weekly/monthly reports of main actions performed and main problems identified (with different solutions possible) for the weekly meeting with the customer or his representative.
- Coordinate the shutdowns and witnessing / inspection of work by the customer or his representative.
Must have knowledge on e-terra products: SCADA, Habitat, Control, Source,.
- knowledge on DMS system database modelling and integration with GIS such as ESRI is a plus
- Comply and contribute to elaboration of relevant Quality Procedures, work instructions and Processes in Quality Management System
- Report or resolve any process non-conformances in a timely manner
**Performance Measurement**
- Customer Satisfaction (P-NPS)
- On Time Delivery
- Cost deviation + committed budget (effort) deviation
- Software Delivery Processes Compliance
**Knowledge & Experience requirements**:

- At least 5 years’ experience in SWS project with operation (SCADA/DMS/EMS and Maintenance project delivery) background
- Has already had a first professional experience in the distribution management system domain
Process and methodology oriented
- Highly collaborative and able to work across the organization to accomplish common goals
- Very good knowledge in power systems domain, particularly in network modelling, distribution network analysis, distributed energy resources is a advantage
- Excellent written and verbal communication skills and must be comfortable in presenting technical design and technical solutions to clients/customers (English mandatory, Arabic or French highly appreciated).

As a Sr HR Services Administrator here at Honeywell, you will play a crucial role in managing and delivering high-quality HR services to our organization. Your responsibilities will include overseeing HR operations, managing employee data and records, and ensuring compliance with HR policies and procedures. By providing efficient and effective HR support, you will contribute to creating a seamless employee experience and enabling the success of our workforce.
In this role, you will impact the organization by leading the operations and implementation of time and attendance systems, streamlining processes, and improving accuracy, resulting in better workforce management and increased productivity. Your ability to identify productivity and cycle time improvement opportunities will drive continuous improvement in daily operations and projects, ultimately enhancing the efficiency of HR services.
Key Responsibilities
+ Process HR transactions related to employee onboarding, offboarding, changes in employment status, and other HRrelated activities
+ Ensure data accuracy and compliance with HR policies and regulations
+ Assist in the administration of employee benefits programs, including enrollment, changes, and inquiries
+ Collaborate with benefits providers to resolve issues and ensure accurate processing
+ Stay informed about HR laws, regulations, and company policies
+ Identify opportunities to streamline HR processes and enhance the efficiency of HR services
+ Maintain accurate records of HR transactions and inquiries
+ Generate regular and adhoc reports to monitor HR services performance and identify trends
YOU MUST HAVE
+ 2+ years of experience in HR, with a focus on HR operations and service delivery
+ Strong knowledge of HR policies, procedures, and best practices
+ Experience in managing HR systems and data, with proficiency in HRIS software
WE VALUE
+ Bachelor's degree in Human Resources, Business Administration, or related field
+ Customer-focused mindset and commitment to delivering high-quality HR services
+ Ability to work in a fast-paced and dynamic environment, managing multiple priorities
+ Strong analytical skills to analyze HR data and identify trends
+ Experience in process improvement and driving operational excellence
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

As a Sr HR Services Administrator here at Honeywell, you will play a crucial role in managing and delivering high-quality HR services to our organization. Your responsibilities will include overseeing HR operations, managing employee data and records, and ensuring compliance with HR policies and procedures. By providing efficient and effective HR support, you will contribute to creating a seamless employee experience and enabling the success of our workforce.
In this role, you will impact the organization by leading the operations and implementation of time and attendance systems, streamlining processes, and improving accuracy, resulting in better workforce management and increased productivity. Your ability to identify productivity and cycle time improvement opportunities will drive continuous improvement in daily operations and projects, ultimately enhancing the efficiency of HR services.
Key Responsibilities
+ Process HR transactions related to employee onboarding, offboarding, changes in employment status, and other HRrelated activities
+ Ensure data accuracy and compliance with HR policies and regulations
+ Assist in the administration of employee benefits programs, including enrollment, changes, and inquiries
+ Collaborate with benefits providers to resolve issues and ensure accurate processing
+ Stay informed about HR laws, regulations, and company policies
+ Identify opportunities to streamline HR processes and enhance the efficiency of HR services
+ Maintain accurate records of HR transactions and inquiries
+ Generate regular and adhoc reports to monitor HR services performance and identify trends
YOU MUST HAVE
+ 2+ years of experience in HR, with a focus on HR operations and service delivery
+ Strong knowledge of HR policies, procedures, and best practices
+ Experience in managing HR systems and data, with proficiency in HRIS software
WE VALUE
+ Bachelor's degree in Human Resources, Business Administration, or related field
+ Customer-focused mindset and commitment to delivering high-quality HR services
+ Ability to work in a fast-paced and dynamic environment, managing multiple priorities
+ Strong analytical skills to analyze HR data and identify trends
+ Experience in process improvement and driving operational excellence
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

**Job Description Summary**
The Machinist will have technical knowledge and experience working with GE/Alstom and oOEM turbines. He/she is responsible for the on-site machining of major rotating equipment components. In addition, you will set up and operate a variety of manual and numerically controlled machine tools.
**Job Description**
**The general tasks and responsibilities of a Machinist includes, but not limited to the following:**
+ Strong background in machining components for gas turbines, steam turbines, or heavy-duty equipment.
+ Perform On Site Machining operations, including milling, boring, drilling, grinding, and turning, on heavy duty large equipment.
+ Proficiency in interpreting mechanical drawings, including dimensions and geometric tolerances.
+ Familiarity with cutting tools, fixtures, and precision measurement instruments (micrometers, calipers, etc.).
+ Respond to requests for emergency repairs and services to troublesome equipment.
+ Must be willing to travel globally on short notice, and for extended periods of time during outage seasons; and the willingness to work weekly schedules that are not uniform on a day-to-day basis.
+ Create and maintain a personal commitment to EHS (safety) compliance, quality, and outage schedule.
**What you'll bring;**
+ Diploma from an accredited university or college or relevant hands-on experience in machining
+ Proven experience on onsite machining such as operating boring bar, lathe, milling machines etc.
+ Able to communicate, understand/read drawings and technical work instructions in English.
+ Ability to work according to a time schedule and meet deadlines accordingly.
+ Willing to train other persons according to the requirements (OJT).
+ Demonstrate ability to plan, organize, and work in a team of Onsite Service Crew.
+ Work effectively with minimal direction and supervision.
+ Willingness and ability to travel for work globally on short notice and for extended periods of time, including weekends and holidays.
+ **This position requires 100% travel both domestically and globally.**
**What you'll make you stand out;**
+ Knowledge of GE/Alstom and oOEM Turbines.
+ Knowledge in different GT/ST Machining Scopes.
+ Good knowledge of Microsoft Office.
+ Ability to work in different countries and cultures.
+ Strong team player.
+ Strong desire to learn and adapt.
+ Able to cope with emergent request and respond fast.
**Additional Information**
**Relocation Assistance Provided:** No
#LI-Remote - This is a remote position
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Pixelogic Media Partners, LLC provides distribution services and technology solutions to the entertainment industry. We help studios, broadcasters and digital retailers localize and distribute their feature and episodic titles to global audiences on-time and with superior quality.
Our service offerings cover end-to-end workflows including language services such as scripting, subtitling, access services, dubbing, text and metadata localization in over 50 languages. Our technical services master and prepare this content in all distribution products including digital cinema, digital media and physical media (Ultra HD Blu-ray, Blu-ray and DVD).
To date, we serviced thousands of titles for iTunes, Google Play, YouTube, Netflix, Amazon, Movies Anywhere and others. We also authored thousands of Ultra HD Blu-ray, Blu-ray and DVD discs. Our research and development team works on cutting-edge technologies such as 4K, high dynamic range (Dolby Vision, HDR10+), artificial intelligence and machine learning, software automation and our proprietary end-to-end operating platform branded as pHelix.
Experience start-up at scale. Be part of building innovative solutions to service our media and entertainment clients and help us fulfill their content distribution needs. Join us if you’re passionate about entertainment, innovation and customer service excellence!

*
Responsibilities**
- Project planning with English production managers, supervisors, editors, vendors, and other schedulers and project managers.
- Solid organizational skills, including multi-tasking and time management.
- Perform other tasks as assigned.
- Highly organized with exceptional attention to detail.
- Abide by security policies and protect information assets entrusted to you.

**Requirements**:

- Bachelor’s degree in a related field.
- 1-2 years of experience, preferably in entertainment, media, or localization.
- Excellent spoken and written English.
- Excellent communication and reporting skills.
- Good understanding and in-depth knowledge of localization.
- Attention to detail combined with the ability to work quickly to meet deadlines and a fast-paced environment.
- Strong technical skills and knowledge of tools and workflows in digital media.
- Excellent in using Microsoft Excel and Google spreadsheets.
- Excellent communication and time management skills.
- Ability to work under pressure and in an ever-changing and multicultural environment.
- A positive attitude when experiencing obstacles and enthusiastic to get things done.
- Passionate about customer experience and customer service excellence.
- Problem solver with creative and innovative approach and ability to think out of the box.

**Benefits**
- Private Health Insurance
- Social Insurance
- Paid Time Off
- Training & Development