8 Business Analysis jobs in Egypt

**Abou**t almentor**: We are the leading Video-Learning Platform in Arabic! Established in 2016, we produced over 1000 online courses for individuals, corporations, and government entities across Egypt and the Gulf. Our platform is a hub of knowledge, fostering lifelong learning and growth for individuals around the globe. We are a purpose-driven team. Our most important asset is an intellectual team that can innovate and execute. It's what moves us forward!

**Our Mission**: almentor is on a mission to increase accessibility to affordable quality education for Arabic-speaking communities and a Goal to serve 10 million learners in MENA

**As the Process Improvement Manager, you will**:

- Assess existing processes, identify bottlenecks, and analyze data to determine areas for improvement.
- Collaborate with stakeholders to develop strategic plans and goals for process improvement initiatives.
- Create visual representations of current and future processes, including flowcharts and diagrams, to identify areas of optimization.
- Establish and monitor KPIs to track progress and measure the effectiveness of process improvements.
- Promote a culture of continuous improvement by fostering innovation, seeking feedback from stakeholders, and incorporating best practices.
- Plan and executing process improvement projects, including resource allocation, budgeting, and timeline management.
- Work closely with teams across different departments to understand their needs, gather input, and facilitate collaboration in improving processes.
- Maintain accurate documentation of process changes, performance data, and improvement initiatives, and preparing reports for management review.
- 8+ years of experience
- Experience in Edtech industry is preferred
- Six Sigma Certified (Black Belt) is a must
- Excellent communication skills
- High attention to details
- Proficiency in Microsoft Office

**Why join us?**
- Competitive salary packages
- Flexible work arrangements
- Family Medical insurance
- Access to a wide range of courses on our platform

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

We are currently seeking an experienced finance professional to join our Finance Shared Service Center in the capacity of Senior Analyst - Process Improvement.

**Overview of the role**
As a member of the Process Improvement team for Finance Shared Services Centre, the associate has to support the MIS-PI manager in delivering reporting and analytical support.
- Prepare a Robust, timely, and accurate governance dashboard of all FSSC towers like I2P, O2C, Treasury, Tax, and R2R for monthly reviews with senior management.
- Ensure that the data integrity is of the highest quality, on time, and accurate.
- Support FSSC leadership in optimization of business reporting.
- Coordinate with IT for automation of various reports & dashboards (Alteryx, tableau, SAP, etc.)
- Drive SLA performance governance and reporting for FSSC.
- Lead and support process improvement initiatives within the FSSC to enhance efficiency, reduce costs, and improve service delivery.
- Perform root cause analysis to identify underlying issues and challenges affecting process performance.
- Conduct an in-depth analysis of existing FSSC processes to identify areas for improvement and optimization.
- Prepare monthly customer dashboards, BRM pack, and KPI reporting and drive NPS & CSAT for the entire FSSC team

**What you will do**

**Data management, analysis, and reporting**
- Responsible for generating, maintaining, consolidating, and tracking various Daily/Weekly/Monthly MIS reports across various FSSC processes like I2P, O2C, Treasury, Tax, and R2R.
- Analyse data and reports from various sources like SAP, BPC, Power BI, Alteryx, Tableau, etc., and provide actionable insights and suggestions.
- Ensure that reports are contextual - provide information based on the target audience.
- Circulate reports to FSSC internal & external customers (e.g., CFOs, Controllers, Tower heads, etc.) on a Daily/Weekly/Monthly basis and address observations.
- Prepare dashboards and presentations for customer councils, business review meetings, and support reporting requirements from tower heads.

**Performance Reporting of all FSSC Towers (KPIs, SLAs, C- SAT, NPS)**
- Prepare Productivity, KPIs, and SLA reports for each tower on a monthly basis and circulate them to FSSC tower heads with proper explanations and exceptions.
- Comparative analysis of the performance and trends against the plan & prior year ensuring it contains all the required information to explain major variances and reflect evolving business developments.
- Schedule discussion with tower heads for review of KPI/SLA performances and plan for improvements/targets.
- Conduct NPS and CSAT survey on an annual basis and share detailed analysis with the Leadership team.

**Technical Skills**
- Closely work with the IT demand manager to ensure reports are being automated and available on a real-time basis.
- Proficient in working on RPA tools e.g., Automation Anywhere, Blue Prism, and Excel VBA.
- Ability to work on big data analytics and system integration.

**Required skills to be successful**
- Strong Analytical
- Process-oriented
- Good communication and presentation skills
- Expert in SAP
- BW/ BI/ BPC with Robotic Process Automation
- Alteryx,
- Tableau,
- Power BI & MS VBA

**What equips you for the role**
- Bachelor’s degree in finance, Business, or a related field. Advanced degree or certification in process improvement methodologies is a plus, Minimum 3-4 years’ experience in relevant field.
- Expert and have sound knowledge of SAP T-code, and data extraction through various modules like FICO, MM, TRM, etc.
- Should be an expert on tools like Alteryx, Blueworks live, Power BI, Tableau.
- Should be well versed with VBA coding to build new and maintain existing macro files.
- IT savvy with excellent skills in MS Office and a sound understanding of systems and processes.
- Awareness in Lean Six Sigma or other process improvement methodologies

Job Description

Sutherland is seeking a dynamic and strategic-thinking person to join us as a Associate Principal

**Qualifications**:

This is a leadership role for internal and cross-team process improvement based on measurement, analytics and insight.

This position is a senior leadership role within our Sales Operations group, one of several we have created which in Sales Ops, Engineering, Field Engineering and Technical Support. This position reports to the Global Director of Sales Operations, will work closely with our Global Head of Engagement Project Management, will collaborate with people who carry similar responsibility in other teams across Canonical, with accountability to the Chief Operating Officer.

**In this role you will have the opportunity to**:

- Develop a strategy for process improvement in Sales Ops and Sales
- Impact new, renewal and growth sales, as well as deal visibility, accuracy and flow
- Identify best practice and conduct research to develop and implement improvements
- Create data-flows and visualizations to provide insight int existing and desired sales processes
- Optimize processes by looking for and addressing gaps and inefficiencies
- Prioritize process change with data-driven decision making
- Develop and report process improvement metrics and KPIs
- Work with the Sales Operations Director and Sales/BD VPs to shape plans
- Coordinate with Marketing, Product, Finance, Legal, and Commercial Systems

**Valued experience and skills**:

- Excellent written and verbal communication skills
- Demonstrated organizational abilities
- Curiosity to dig into issues and identify opportunities for improvement
- Innovative and creative idea generation for improvements
- Data-centric approach to process evaluation and improvement
- Visualisation skill to provide insights to non-specialists
- Passion for developing systems and processes
- Focus on changes that deliver robust, repeatable and scalable outcomes.
- Excellent problem-solving skills with a passion for details
- Ability to work productively with peers and leadership at all levels of a global organization
- Proficiency in Salesforce, Tableau or similar CRM and data visualisation tools

**Desired skills and experience**:

- Understanding the open source technology landscape
- Lean methodology and certification
- Change management experience
- Leadership experience

**What Canonical offers**:

- Learning and development allowance
- Annual compensation review
- Recognition rewards
- Annual leave
- Priority Pass for travel

Canonical is a growing international software company that works with the open-source community to deliver Ubuntu, the world's best free software platform. Our services help businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.- #LI-Remote_

**Ready and hungry for a new adventure? You are definitely in the right place!
We at
**Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale!
- Our partners offer awesome work environment, competitive salaries, full benefits, and many others perks.**Our Hiring Process**:
**2.** After completing the the psychometric assessment, one of our team member will reach out to you to schedule an HR Interview.

**3. **During the call we will go through your resume and discuss the opportunities we have for you in details. We would love to learn a little bit about you, about your work experience and your career's goal. We will also be able to answer any questions you might have.

**Please feel free to share our career site with any of your colleagues or anyone you know that might be looking for a job**:

- ___

**Envision Employment Solutions** is currently on the look for a
**Data Analysis Leader** for one of our partners, a well-known multinational logistics company.

**Responsibilities**:

- Collaborate with the business owners to identify and understand the business reporting requirements.
- Translate business requirements into technical requirements.
- Supporting Data Engineers on planning and developing new data models that allow user-friendly, customized reporting
- Contribute to the integration and improvement of relevant data management systems and processes
- Designing and implementing our BI solution (Tableau) and ensuring that all data protection requirements are met
- Supporting various business units by giving them access to BI solutions tailored for their needs
- Creating customized dashboards that tell compelling stories and facilitate the decision-making process.
- Driving the right strategy to continuously increase dashboard performance
- Automate manual reporting processes.
- Handling various ad-hoc reporting requests from management, finance and operations as well as assisting with regular standard reporting and data maintenance tasks
- Identify data quality issues and report any deficiencies.

**Requirements**:

- Bsc. In MIS, BIS, BIT or Engineering
- Tableau Certification “Must have”
- Familiarity with SQL and databases; SQL and other relational databases
- Ability to write proper Business Requirements
- A proven track record of successfully implementing and administrating BI reports using Tableau
- Good understanding of data structures and data management
- Strong analytical thinking skills
- The ability to bring new ideas in a solution-oriented way
- Having a structured way of working to be able to multitask without losing track of several projects.

**Perks and Benefits**:

- Competitive monthly net salary
- Annual bonus based on the performance
- Social & Medical Insurance
- Growth opportunities
- Mobile Line
- Employee Discounts

**Envision Employment Solutions is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Come join us!

**Ready and hungry for a new adventure? You are definitely in the right place!
We at
**Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale!
- Our partners offer awesome work environment, competitive salaries, full benefits, and many others perks.**Our Hiring Process**:
**2.** After completing the the psychometric assessment, one of our team member will reach out to you to schedule an HR Interview.

**3. **During the call we will go through your resume and discuss the opportunities we have for you in details. We would love to learn a little bit about you, about your work experience and your career's goal. We will also be able to answer any questions you might have.

**Please feel free to share our career site with any of your colleagues or anyone you know that might be looking for a job**:

- ___

**Envision Employment Solutions** is currently on the look for a
**Data Analysis Leader** for one of our partners, a well-known multinational logistics company.

**Responsibilities**:

- Collaborate with the business owners to identify and understand the business reporting requirements.
- Translate business requirements into technical requirements.
- Supporting Data Engineers on planning and developing new data models that allow user-friendly, customized reporting
- Contribute to the integration and improvement of relevant data management systems and processes
- Designing and implementing our BI solution (Tableau) and ensuring that all data protection requirements are met
- Supporting various business units by giving them access to BI solutions tailored for their needs
- Creating customized dashboards that tell compelling stories and facilitate the decision-making process.
- Driving the right strategy to continuously increase dashboard performance
- Automate manual reporting processes.
- Handling various ad-hoc reporting requests from management, finance and operations as well as assisting with regular standard reporting and data maintenance tasks
- Identify data quality issues and report any deficiencies.

**Requirements**:

- Bsc. In MIS, BIS, BIT or Engineering
- 2-5 years professional experience in the field of Business Analysis side “Preferably in logistics or eCommerce”
- Tableau Certification “Must have”
- Familiarity with SQL and databases; SQL and other relational databases
- Ability to write proper Business Requirements
- A proven track record of successfully implementing and administrating BI reports using Tableau
- Good understanding of data structures and data management
- Strong analytical thinking skills
- The ability to bring new ideas in a solution-oriented way
- Having a structured way of working to be able to multitask without losing track of several projects.

**Perks and Benefits**:

- Competitive monthly net salary
- Annual bonus based on the performance
- Social & Medical Insurance
- Growth opportunities
- Mobile Line
- Employee Discounts

**Envision Employment Solutions is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Come join us!

**About the role**:
Ensures accuracy and data quality of all Network Data Services from ordering to billing and for the hand over to operations process, in order to optimize company’s revenue, minimize the cost and increase customer satisfaction. The role also provides expertise and guidance on the correct handling of technical network data in large customer projects. The role also contributes to the development of data skills in the Data Validation team.

**Key Tasks and Responsibilities**:

- Ensure the consolidation of all Network Data Services from ordering to billing in terms of accuracy and data quality and improve hand over to operation process in order to optimize company’s revenue.
- Deploy Data Quality reporting, analytics and Data visualization dashboards.
- Provide strong expertise and guidance in the implementation of complex customer projects on the correct management and handling of the customer technical inventory across products, process, tools.
- Develop data competencies in the Data Validation team, including on python and power BI.
- Supporting the International Busienss Operations (IBO) technical Inventory global data owner, rewrite and adjust whenever needed the IBO processes to integrate the new business rules for technical Inventory data as defined by the Data Management forum.
- Participate to the Customer Service Opeation Datalab testing and roll out and integrate new data and process controls using Machine Learning, Artificial Intelligence and Big data concepts.

**About you**:

**Additional information**:

- University Degree in Telecommunication, Computer Science, Data Science, Information Systems.
- CCNA certification and PMP certification are a must.
- 5+ years experience, in Telecommunication, Data Analytics, Data Science or customer service

**Department**:
Customer Services & Operations

**Contract**:
Regular