2,117 Account Manager jobs in Egypt
Account Manager
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Company Description:
PDC is a leading Egyptian joint stock company powered by the strength of Egypt Post. With over 17 years of experience, PDC serves as a strategic partner to businesses, offering express courier services, cross-border trade, retail and franchise management, and talent sourcing. Our comprehensive services are designed to meet diverse market needs and drive growth in the dynamic Egyptian market. Located in Cairo, Egypt, PDC is committed to innovation and excellence.
About the Role:
PDC is seeking a proactive and customer-focused Client Relations Specialist to
manage client communications through various channels, including email, phone, and
chat. You will serve as the main point of contact for our clients, ensuring they receive
accurate information about our services and pricing, and escalating any issues to senior management.
Key Responsibilities:
- Act as the primary contact for clients via email, phone, and chat.
- Provide detailed and accurate information about PDC's services, pricing, and offers.
- Address and resolve client inquiries promptly and professionally.
- Communicate customer concerns and issues to senior management for resolution.
- Build and maintain strong relationships with clients to ensure customer satisfaction.
Qualifications:
- Bachelor's degree in a relevant field.
- 1 year of experience in logistics or shipping companies.
- Professional English proficiency (spoken and written).
- Presentable and able to represent the company professionally.
- Strong interpersonal and problem-solving skills.
- Residency in Maadi or nearby areas is required.
To apply, please send your updated CV to
.
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Account Manager
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Role and client overview
This role provides an important element of our client projects and relationships. As an Account Manager, you will need to develop a productive relationship with your client contacts, collaborate effectively within your team and, build and maintain solid relationships across the wider agency to deliver successful outcomes for the client and agency alike.
You will need to keep the client account running smoothly by utilizing and managing company resources to pre-empt and manage client requirements, deliver successful jobs and projects for clients, maintain a profitable service and 'go the extra mile' in representing FP7 McCann Cairo.
Most importantly, we ask you to take responsibility for yours and your team's learning and career development by participating in learning events, undertaking self-learning and positively contributing to your performance management requirements.
Here are your key responsibilities as an Account Manager in FP7 McCann Cairo.:
Understanding the business inside and out
- Develop in-depth knowledge of client's business, market, competitors' marcom mix and relevant media platforms; keep this updated at all times and ensure team do; exploit agency marketing tools to understand client brand and business; advise clients and identify growth opportunities as a result of your understanding.
Creativity
- Maintain strong understanding of full briefing process and what is required both from a client perspective (budget, timescales, briefs etc) and from an internal perspective (consumer insight, production information, competitor awareness etc).
- Take a brief, identify the relevant approach and draft relevant materials depending on your area of business.
- Help your brands find their truth and turn that truth into creative ideas to build a more meaningful role for those brands.
- Balance the demands between client requirements and creative ideas; manage the tension between client demands and creative demands professionally and within your area of control.
Creating demand and driving for results
- Take ownership of more advanced projects and campaigns; manage and execute specific campaigns; present creative concepts to client
- Spot business opportunities and work with senior managers to leverage these
Commercial and financial know-how
- Understand and manage the basic agency financials for your client area (invoicing, suppliers and commission, revenue and time; hourly rates); monitor profitability and budgets of individual jobs.
Managing relationships and teamwork
- Manage the production and creative process to meet agreed schedules and deliverables.
- Develop strong relationships in your team and across the wider agency with other departments.
- Develop effective relationships with client contacts and with external suppliers and third parties; manage these relationships to ensure client satisfaction.
- Work with your senior manager and the Creative team to deliver creative excellence and produce ideas which answer the brief whilst exciting and challenging the client.
- Demonstrate a cooperative spirit and contribute to a positive and supportive working environment.
- Take responsibility for achieving your own goals whilst proactively contributing to the achievement of wider team goals and workload.
Personal effectiveness and adding value
- Manage the team and self to achieve goals and deliver on agency and client KPIs; provide ongoing feedback on performance to team members; ensure team undertake relevant learning and have opportunity for career development.
- Manage the distribution of status reports and timing plans as required and share with relevant people.
- Prioritise workload and time effectively, ensuring you and your team meet deadlines; identify problems early and alert relevant people as they arise.
- Manage administrative elements of your role including: internal and external systems; job numbers and associated information; timesheet completion; approval and distribution of contact reports within 48 hours of meeting; proof-read documents or presentations for clients prior to despatch; ensure creative ideas match the brief.
- Ensure work is always of high quality; respond promptly to client requests and manage expectations with them; produce accurate quotations; manage jobs within scope of work; provide quality briefs every time.
- Ask questions, show enthusiasm, give that little bit extra when needed without being asked; know what the agency can offer clients and build astute awareness of other parts of the business.
Integration
- Work closely with other teams in client services and develop effective relationships with other departments with a sound understanding of what they do and how they do it.
Security and intellectual property
- Take actions to protect Agency intellectual property and output to ensure third parties don't have access.
- Ensure all materials submitted to client are protected and branded with Agency credentials.
- Comply with all legal and regulatory requirements for Agency and clients.
- Ensure data protection is upheld for all client and Agency data/information.
Putting the service in client service
- Deliver best-in-class service to your clients by listening and questioning professionally.
- Provide leadership and expertise for your client and their brands.
- Lead from wherever you stand.
Selling and influencing
- Identify sales opportunities with clients by building effective relationships with them, listening well and questioning appropriately.
- Maintain a thorough understanding of your client relationships using the Consultative Selling approach (fan-maps and other models that support stakeholder management).
Systems and processes
- Deliver efficient reporting by utilising Agency systems and processes
- Provide management reporting according to your role using client and agency systems
Marketing innovation and technology
- Keep abreast of marketing trends and innovations; understand how to apply these to the client work you are delivering.
- Apply your cultural and language awareness across all client campaigns; ensure translations are appropriate and effective for the region/country and language.
Presentation and communication
- Demonstrate an ability to present and communicate information professionally according to your role and level.
- Demonstrate active listening during internal Agency meetings and external client or third party meetings; follow through with effective questioning.
Account Manager
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Job Description
Key Responsibilities:
- Client Management:
- Serve as the primary point of contact for assigned clients.
- Develop and maintain strong client relationships.
- Understand client goals and translate them into actionable marketing strategies.
- Coordinate internal teams to ensure timely delivery of services and campaigns.
- Social Media Strategy & Execution:
- Develop, schedule, and manage content across social media platforms (Instagram, Facebook, LinkedIn, TikTok, etc.).
- Monitor engagement, trends, and competitor activity.
- Optimize posts based on performance analytics.
- Collaborate with designers and copywriters to create compelling visual and written content.
- Reporting & Optimization:
- Track campaign performance and prepare monthly reports.
- Use analytics tools to assess ROI and recommend improvements.
- Stay up to date with social media trends, tools, and algorithm changes.
Qualifications:
- 2–4 years experience in account management or social media marketing (agency experience preferred).
- Strong knowledge of major social media platforms and analytics tools.
- Excellent communication, project management, and organizational skills.
- Ability to manage multiple projects in a fast-paced environment.
- Familiarity with paid social and influencer marketing is a plus.
Account Manager
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Company Description
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Role Description
This is a full-time on-site role for an Account Manager, located in Alexandria, Egypt. The Account Manager will be responsible for managing client relationships, developing and implementing account management strategies, identifying growth opportunities, and providing exceptional customer service. Daily tasks include coordinating with internal teams to meet client needs, preparing and delivering presentations, and ensuring timely delivery of services. The Account Manager will also handle account queries, manage contract renewals, and report on account metrics and performance.
Qualifications
- Experience in account management, client relationship management, and customer service
- Skills in developing account strategies and identifying growth opportunities
- Excellent communication, presentation, and negotiation skills
- Strong analytical skills and ability to report on account metrics and performance
- Ability to work collaboratively with internal teams to meet client needs
- Bachelor's degree in Business, Marketing, or related field
- Experience in the digital industry is a plus
- Proficiency in CRM software and Microsoft Office Suite
Account Manager
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About the Role:
As an Account Manager, you will act as the primary liaison between our marketing department and our potential and existing clients, managing client relationships, developing marketing strategies, and overseeing the execution of campaigns. They are responsible for understanding client needs, coordinating with internal teams, and ensuring client satisfaction through effective communication and project management.
What You'll Do:
Strategy Development:
- Identify consumer trends to help plan social media campaigns.
- Be an engaging voice in setting the department's quarterly strategy under the supervision of the marketing manager and top management.
Campaign Execution:
- Collaborate with content creators in developing monthly content plans.
- Work with internal teams (creative, editing, etc.) to develop and execute marketing materials, ensuring they meet client needs and brand guidelines.
- Arrange and facilitate Video Shootings & Editing.
- Execute approved content plans and follow-up online and offline marketing campaigns.
Performance Analysis:
- Tracking and analyzing campaign performance, providing insights and recommendations for optimization.
- Monitor, track, analyze and report on performance on social media platforms using tools; such as Google Analytics and Facebook Insights etc.
- Deliver monthly and bi-weekly reports on page status, engagement, reach and other analytics.
- Manage & Track Social Media campaign budgets and ROI.
Brand Awareness:
- Develop our social media platforms to keep up with current trends and maintain an increase in reach, engagement and number of followers.
- Maintain Brand Awareness through an engaged community.
Lead Generation:
- Manage and organize moderators to execute community building and engagement exercises and campaigns.
- Maintain a steady flow of quality leads to be funneled towards the sales department.
- Communicate with the Sales Team to follow up on Leads.
- Performs miscellaneous job-related duties as assigned.
What are we looking for?
- BA in
Business Administration, Marketing
or any related field. - Arabic: Fluent/ Native Speaker. English: Excellent. Additional French or Gulf dialects is a plus.
- 2-4 years experience as an Account Manager.
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of diverse communities.
- Comparative analytical skills.
- Ability to foster a cooperative work environment.
- Knowledge of communication principles, media, and marketing techniques.
- Ability to plan, organize and coordinate media activities and special events.
What we offer?
-Attractive Salary:
Competitive salary package designed to reward your skills and experience.
-Social Insurance:
Comprehensive social insurance to ensure your well-being.
-Career Growth:
Opportunities for professional development and career advancement within the company.
-Supportive Environment:
Work in a dynamic and supportive team that values your contributions.
-Customized Plans for you:
Have your fitness plans made by professional world-wide athletes.
-International Customer Base:
Deal with customers from around the globe and MENA region.
Why #SamSamouy?
Be part of the biggest & strongest online training team with a dynamic and ever-growing environment. If you are seeking a place to grow and evolve your skills and experience then join our SamSamouy Team.
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Account Manager
Posted today
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As an Account Manager will create long-term, trusting relationships with our customers. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
Responsibilities:-
● Serve as the lead point of contact for all customer account management matters
● Build and maintain strong, long-lasting client relationships
● Negotiate contracts and close agreements to maximize profits
● Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
● Ensure the timely and successful delivery of our solutions according to customer needs and objectives
● Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
● Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
● Forecast and track key account metrics (e.g.
quarterly sales results and annual forecasts)
● Prepare reports on account status
● Collaborate with sales team to identify and grow opportunities within territory
● Assist with challenging client requests or issue escalations as needed
Requirements and skills:-
● Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
● Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
● Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
● Experience delivering client-focused solutions to customer needs
● Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
● Excellent listening, negotiation and presentation abilities
● Strong verbal and written communication skills
● BA/BS degree in Business Administration, Sales or relevant field
Account Manager
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Company Description
ZDS Media Agency is dedicated to creating stunning designs and ads that captivate audiences and drive results.
Our award-winning team of creatives is passionate about delivering professional digital content that exceeds expectations.
At ZDS Media Agency, we combine creativity and strategy to deliver impactful designs and advertising solutions.
Join us to be a part of a team that values innovation and excellence.
Role Description
This is a full-time, on-site role for an Art Director located in 6th of October.
The Art Director will be responsible for leading creative direction, overseeing branding initiatives, and managing art direction for various projects.
Daily tasks include collaborating with designers and other team members to develop and execute graphic design projects, ensuring all visuals are aligned with the client's brand and objective.
Qualifications
- Education:
Bachelor's degree in Marketing, Business Administration, Mass Communication, or a related field.
• Experience:
2–4+ years of experience in account management, preferably in a media/advertising/digital agency.
Proven track record in managing client relationships and delivering campaigns.
• Client Relationship Skills:
Strong communication, presentation, and negotiation skills.
Ability to build and maintain long-term client partnerships.
• Project & Campaign Management:
Skilled in managing multiple campaigns/accounts simultaneously.
Experience in briefing creative and media teams and ensuring deliverables meet deadlines and KPIs.
Familiarity with media planning, digital marketing, and social media management.
•
Strategic Thinking:
Understanding of brand positioning and marketing strategy.
Ability to translate client needs into actionable campaign plans.
•
Analytical Skills:
Ability to track campaign performance, prepare reports, and analyze results.
Comfortable using tools like Google Analytics, Meta Business Manager, or similar.
•
Technical/Tools Knowledge:
Proficiency in MS Office (Word, PowerPoint, Excel).
Knowledge of project management tools (Asana, Trello, ) is a plus.
•
Soft Skills:
• Strong problem-solving and critical thinking.
• Organized, detail-oriented, and proactive.
• Ability to work under pressure and meet tight deadlines.
- Languages:
Excellent command of English (written & spoken). Arabic proficiency is a plus if your clients are local.
- 6 October and sheikh Zayed residence only
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Account Manager
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The ideal candidate will be able to appropriately identify the needs of both new and current clients in order to aid clients in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the clients may face.
Responsibilities
Work cross functionally within the company to communicate with all stakeholders in customers' success
Create and maintain relationships with clients to better understand and achieve their needs
Manage all reporting about the health of client's accounts
Qualifications
- Previous customer servise experience
- Articulate and well accustomed to a client facing role
- Strong interpersonal and communication skills
- Proficiency in client relationship management
- Experience in strategy development and execution
- Ability to troubleshoot and problem solve effectively
- Excellent organizational and time management skills
- Ability to work independently and collaboratively
Account Manager
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TAG Creative Hub is looking to hire an Account Manager to join our team.
Account Manager
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Job Description:
• Represent the agency with the client and all external parties.
• Educate and guide the Account Executives working with them
• Build and maintain strong, long-lasting, and trusting relationships with the clients at all times.
• Handle day-to-day operations of the client, from the client brief until delivery.
• Handle all suppliers needed for any task of their clients in terms of communication, quotation, and until successful delivery takes place.
• Responsible for meeting deadlines and proper planning for the client briefs.
• Handle internal communication and external communication with the client fully.
• Study the brand and its competitors and understand fully what their client does/sells/offers as well as competitors at all times.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Develop strategies for the accounts he/she is handling regularly
• Responsible for client renewals and therefore for the yearly strategies and that they meet client 1 year future growth plan.
• Handle customer complaints, find solutions to their issues, and maintain a positive relationship between both parties for future business ventures.
• Follow up with the internal and external teams on deadlines and delivery quality. As well as ensure that checkpoints are done on a timely and regular basis.
• Follow-up updates with new advertising and digital trends so that they can recommend ideas to their clients.
• Upsell other services to the client that will help the client grow up.
• Collaborate with the departments to identify and grow opportunities and face all the threats as one team.
• Review all the content, visuals, media plans, and reports thoroughly to make sure they are free from mistakes and present them to the client.
• Organize client folders and work properly on the drive.
• Fully responsible for the quality of the deliverables and results ensuring that they meet and exceed client requirements.
• Presents all deliverables from small briefs, strategies, and reports to the client on their own with a full understanding.
• Forecast any client issues ahead of time to avoid them happening and in case of crisis they should be able to handle it completely with minimal advisory from the management.
3-4 years of experience in agencies is a must